This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 205 complaints

Senex Services Corp. - Debt Collector Complaint Profile

CFPB complaint profile across 23 states, reputation grade F.

Complaints by issue type

What consumers report about Senex Services Corp.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 51.9/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: Senex Services Corp. ranks ahead of 18% of the 5,283 collectors PlainCollector grades - 82% keep a cleaner CFPB record, on 205 all-time complaints and a 79% timely-response rate.

18th pct
reputation rank of 5,283 graded collectors
205
CFPB complaints, all-time
79%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Senex Services Corp.?

Senex Services Corp. has accumulated 205 total CFPB complaints across 23 states, with 0 filed in the most recent 12 months against 205 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Not given enough info to verify debt". The company posts a 79% timely-response rate against a 17% consumer-dispute-after-response rate.

Complaints have been recorded across 23 states, led by New Jersey with 76 and Ohio with 34. Normalized against the full CFPB collector database, the reputation score of 51.9/100 places Senex Services Corp. in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

205

mid-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

23

multi-region footprint

Timely response rate

79%

acceptable band

Consumer disputes

17%

average (vertical avg ~19%)

Reputation grade

F

51.9/100 composite

How does Senex Services Corp.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

52 Bottom 18% higher than 18% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Senex Services Corp. versus the debt-collection vertical average.

Timely response within SLA 78.5%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 17.3%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 41.1%

Share of US states + territories with at least one filed complaint against this collector.

How does Senex Services Corp. compare to its peers?

How does Senex Services Corp. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Senex Services Corp. National average
Complaints (last 12 mo)lower is better
0
0
268
Timely-response ratehigher is better
79%
100%
91%
Consumer-dispute ratelower is better
17%
27%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Cont'd attempts collect debt not owed - 62
Disclosure verification of debt - 49
Attempts to collect debt not owed - 38
Written notification about debt - 23
Communication tactics - 11
False statements or representation - 6
Improper contact or sharing of info - 5
Taking/threatening an illegal action - 5
Took or threatened to take negative or legal action - 4
Threatened to contact someone or share information improperly - 2

Where do complaints against Senex Services Corp. come from?

Senex Services Corp.'s own per-state count, not a national baseline.

Top states by complaints against Senex Services Corp.

Across 23 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Senex Services Corp. contacts you

A grade of F signals how Senex Services Corp.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Senex Services Corp. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Senex Services Corp. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Senex Services Corp.? ▼

The most common issue consumers report about Senex Services Corp. is "Cont'd attempts collect debt not owed", specifically "Not given enough info to verify debt". This is based on 205 complaints filed with the CFPB.

Are complaints against Senex Services Corp. increasing or decreasing? ▼

Complaints against Senex Services Corp. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Senex Services Corp.'s reputation grade? ▼

Senex Services Corp. has a reputation grade of F (score: 51.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Senex Services Corp. respond to consumer complaints? ▼

Senex Services Corp. has a 79% timely response rate to CFPB complaints. Consumers disputed the company's response in 17% of cases.

In how many states does Senex Services Corp. operate? ▼

Senex Services Corp. has received CFPB complaints from consumers in 23 states, with the most complaints from New Jersey (76 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.