Total CFPB complaints
55
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 55 complaints
Selene Finance LP — Debt Collector Complaint Profile
CFPB complaint profile across 19 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Selene Finance LP
- Attempts to collect debt not owed
Attempts to collect debt not owed
16 complaints
- Disclosure verification of debt
Disclosure verification of debt
9 complaints
- Written notification about debt
Written notification about debt
8 complaints
- Took or threatened to take negative or legal action 5
Took or threatened to take negative or legal action
5 complaints
- False statements or representation 5
False statements or representation
5 complaints
- Communication tactics 4
Communication tactics
4 complaints
D
Grade D · 57.6/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Selene Finance LP?
Selene Finance LP has accumulated 55 total CFPB complaints across 19 states, with 0 filed in the most recent 12 months against 55 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Disclosure verification of debt", narrowing to "Not given enough info to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 95% timely-response rate against a 35% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 19 states, led by Florida with 10 and New York with 6, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.6/100 places Selene Finance LP in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
19
Distinct state filings
Timely response rate
95%
Within CFPB SLA window
Consumer disputes
35%
After company response
Reputation grade
D
57.6/100 composite
Response-quality profile
How Selene Finance LP performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 94.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 70.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 33.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Selene Finance LP compare to its peers?
Selene Finance LP National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-09 2020-01
Top Consumer Issues
Disclosure verification of debt9 (%)
Written notification about debt8 (%)
Attempts to collect debt not owed16 (%)
Took or threatened to take negative or legal action5 (%)
Communication tactics4 (%)
False statements or representation5 (%)
Most common issue: Disclosure verification of debt — Not given enough info to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Disclosure verification of debt | Not given enough info to verify debt | 9 |
| Written notification about debt | Didn't receive enough information to verify debt | 8 |
| Attempts to collect debt not owed | Debt was paid | 6 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 5 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 5 |
| Communication tactics | Frequent or repeated calls | 4 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 2 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
Where do complaints against Selene Finance LP come from?
The states where consumers have filed the most CFPB complaints against Selene Finance LP. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Selene Finance LP
Across 19 states with at least one filing
- Florida
Florida
10 complaints
- New York
New York
6 complaints
- Massachusetts
Massachusetts
5 complaints
- Georgia
Georgia
5 complaints
- Maryland
Maryland
4 complaints
- Ohio 3
Ohio
3 complaints
- Connecticut 3
Connecticut
3 complaints
- California 3
California
3 complaints
Frequently Asked Questions
What is the most common complaint against Selene Finance LP? ▼
The most common issue consumers report about Selene Finance LP is "Disclosure verification of debt", specifically "Not given enough info to verify debt". This is based on 55 complaints filed with the CFPB.
Are complaints against Selene Finance LP increasing or decreasing? ▼
Complaints against Selene Finance LP have been stable. The company received 0 complaints in the last 12 months.
What is Selene Finance LP's reputation grade? ▼
Selene Finance LP has a reputation grade of D (score: 57.6/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Selene Finance LP respond to consumer complaints? ▼
Selene Finance LP has a 95% timely response rate to CFPB complaints. Consumers disputed the company's response in 35% of cases.
In how many states does Selene Finance LP operate? ▼
Selene Finance LP has received CFPB complaints from consumers in 19 states, with the most complaints from Florida (10 complaints).
What can I do if Selene Finance LP is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Selene Finance LP violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |