This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 11 complaints

Select Resource Group — Debt Collector Complaint Profile

CFPB complaint profile across 8 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Select Resource Group

complaints
Source CFPB Consumer Complaint Database
D

Grade D · 52.5/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

What do CFPB complaints reveal about Select Resource Group?

Select Resource Group has accumulated 11 total CFPB complaints across 8 states, with 0 filed in the most recent 12 months against 11 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was already discharged in bankruptcy and is no longer owed", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 27% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 8 states, led by Texas with 2 and Florida with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 52.5/100 places Select Resource Group in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

11

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Stable →

States active

8

Distinct state filings

Timely response rate

27%

Within CFPB SLA window

Consumer disputes

0%

After company response

Reputation grade

D

52.5/100 composite

Response-quality profile

How Select Resource Group performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 27.3%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 0.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 14.3%

Share of US states + territories with at least one filed complaint against this collector.

How does Select Resource Group compare to its peers?

How does Select Resource Group compare? Versus a peer and the national average across 60+ high-volume collectors
Select Resource Group National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
27%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2015-01 2018-01

Top Consumer Issues

Attempts to collect debt not owed3 (%)
Communication tactics3 (%)
Took or threatened to take negative or legal action4 (%)
Cont'd attempts collect debt not owed1 (%)

Most common issue: Attempts to collect debt not owed — Debt was already discharged in bankruptcy and is no longer owed

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed Debt was already discharged in bankruptcy and is no longer owed 3
Communication tactics Frequent or repeated calls 2
Took or threatened to take negative or legal action Seized or attempted to seize your property 2
Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay 1
Cont'd attempts collect debt not owed Debt was paid 1
Communication tactics Used obscene, profane, or other abusive language 1
Took or threatened to take negative or legal action Collected or attempted to collect exempt funds 1

Where do complaints against Select Resource Group come from?

The states where consumers have filed the most CFPB complaints against Select Resource Group. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Select Resource Group

Across 8 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Select Resource Group?

The most common issue consumers report about Select Resource Group is "Attempts to collect debt not owed", specifically "Debt was already discharged in bankruptcy and is no longer owed". This is based on 11 complaints filed with the CFPB.

Are complaints against Select Resource Group increasing or decreasing?

Complaints against Select Resource Group have been stable. The company received 0 complaints in the last 12 months.

What is Select Resource Group's reputation grade?

Select Resource Group has a reputation grade of D (score: 52.5/100). This collector has a poor complaint record with above-average complaints and below-average response rates.

Does Select Resource Group respond to consumer complaints?

Select Resource Group has a 27% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Select Resource Group operate?

Select Resource Group has received CFPB complaints from consumers in 8 states, with the most complaints from Texas (2 complaints).

What can I do if Select Resource Group is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Select Resource Group violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial