This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 723 complaints

Security Finance Corp - Debt Collector Complaint Profile

CFPB complaint profile across 32 states, reputation grade D.

Complaints by issue type

What consumers report about Security Finance Corp

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 59.0/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Security Finance Corp ranks ahead of 39% of the 5,283 collectors PlainCollector grades - 61% keep a cleaner CFPB record, on 723 all-time complaints and a 98% timely-response rate.

39th pct
reputation rank of 5,283 graded collectors
723
CFPB complaints, all-time
98%
answered inside the CFPB window
289
in the last 12 months (rising)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Security Finance Corp?

Security Finance Corp has accumulated 723 total CFPB complaints across 32 states, with 289 filed in the most recent 12 months against 434 historical complaints before that window. The trailing-12-month volume represents 40.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Frequent or repeated calls". The company posts a 98% timely-response rate against a 9% consumer-dispute-after-response rate.

Complaints have been recorded across 32 states, led by Texas with 185 and South Carolina with 120. Normalized against the full CFPB collector database, the reputation score of 59.0/100 places Security Finance Corp in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

723

mid-volume (CCDB)

Last 12 months

289

40.0% of all-time complaints

Rising ↑

States active

32

multi-region footprint

Timely response rate

98%

excellent band

Consumer disputes

9%

low (vertical avg ~19%)

Reputation grade

D

59.0/100 composite

How does Security Finance Corp's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

59 39th percentile higher than 39% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Security Finance Corp versus the debt-collection vertical average.

Timely response within SLA 98.4%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 8.8%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 57.1%

Share of US states + territories with at least one filed complaint against this collector.

How does Security Finance Corp compare to its peers?

How does SECURITY FINANCE CORP compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
SECURITY FINANCE CORP National average
Complaints (last 12 mo)lower is better
289
383
268
Timely-response ratehigher is better
98%
77%
91%
Consumer-dispute ratelower is better
9%
39%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 220
Took or threatened to take negative or legal action - 157
Communication tactics - 136
Improper contact or sharing of info - 56
Written notification about debt - 49
False statements or representation - 44
Cont'd attempts collect debt not owed - 26
Threatened to contact someone or share information improperly - 19
Disclosure verification of debt - 7
Taking/threatening an illegal action - 6

Where do complaints against Security Finance Corp come from?

Security Finance Corp's own per-state count, not a national baseline.

Top states by complaints against Security Finance Corp

Across 32 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Security Finance Corp contacts you

A grade of D signals how Security Finance Corp's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Security Finance Corp and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Security Finance Corp ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Security Finance Corp? ▼

The most common issue consumers report about Security Finance Corp is "Attempts to collect debt not owed", specifically "Frequent or repeated calls". This is based on 723 complaints filed with the CFPB.

Are complaints against Security Finance Corp increasing or decreasing? ▼

Complaints against Security Finance Corp are rising. The company received 289 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Security Finance Corp's reputation grade? ▼

Security Finance Corp has a reputation grade of D (score: 59.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Security Finance Corp respond to consumer complaints? ▼

Security Finance Corp has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 9% of cases.

In how many states does Security Finance Corp operate? ▼

Security Finance Corp has received CFPB complaints from consumers in 32 states, with the most complaints from Texas (185 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.