Total CFPB complaints
308
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 308 complaints
Seattle Service Bureau, Inc — Debt Collector Complaint Profile
CFPB complaint profile across 41 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Seattle Service Bureau, Inc
- Attempts to collect debt not owed
Attempts to collect debt not owed
82 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
46 complaints
- Communication tactics
Communication tactics
35 complaints
- Cont'd attempts collect debt not owed 24
Cont'd attempts collect debt not owed
24 complaints
- Written notification about debt 20
Written notification about debt
20 complaints
D
Grade D · 55.2/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Seattle Service Bureau, Inc?
Seattle Service Bureau, Inc has accumulated 308 total CFPB complaints across 41 states, with 58 filed in the most recent 12 months against 250 historical complaints before that window. The trailing-12-month volume represents 18.8% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 87% timely-response rate against a 12% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 41 states, led by California with 34 and Illinois with 29, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 55.2/100 places Seattle Service Bureau, Inc in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
58
18.8% of total history
Rising ↑
States active
41
Distinct state filings
Timely response rate
87%
Within CFPB SLA window
Consumer disputes
12%
After company response
Reputation grade
D
55.2/100 composite
Response-quality profile
How Seattle Service Bureau, Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 87.3%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 24.7%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 73.2%
Share of US states + territories with at least one filed complaint against this collector.
How does Seattle Service Bureau, Inc compare to its peers?
Seattle Service Bureau… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-03 2026-03
Top Consumer Issues
Attempts to collect debt not owed82 (%)
Cont'd attempts collect debt not owed24 (%)
Took or threatened to take negative or legal action46 (%)
Written notification about debt20 (%)
Communication tactics35 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 55 |
| Cont'd attempts collect debt not owed | Debt is not mine | 24 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 20 |
| Written notification about debt | Didn't receive enough information to verify debt | 20 |
| Communication tactics | Frequent or repeated calls | 20 |
| Communication tactics | Used obscene, profane, or other abusive language | 15 |
| Attempts to collect debt not owed | Debt was paid | 14 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 14 |
| Attempts to collect debt not owed | Debt was result of identity theft | 13 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 12 |
Where do complaints against Seattle Service Bureau, Inc come from?
The states where consumers have filed the most CFPB complaints against Seattle Service Bureau, Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Seattle Service Bureau, Inc
Across 41 states with at least one filing
- California
California
34 complaints
- Illinois
Illinois
29 complaints
- Washington
Washington
26 complaints
- Texas
Texas
23 complaints
- Florida
Florida
20 complaints
- Georgia
Georgia
14 complaints
- Michigan 12
Michigan
12 complaints
- Tennessee 11
Tennessee
11 complaints
Frequently Asked Questions
What is the most common complaint against Seattle Service Bureau, Inc? ▼
The most common issue consumers report about Seattle Service Bureau, Inc is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 308 complaints filed with the CFPB.
Are complaints against Seattle Service Bureau, Inc increasing or decreasing? ▼
Complaints against Seattle Service Bureau, Inc are rising. The company received 58 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Seattle Service Bureau, Inc's reputation grade? ▼
Seattle Service Bureau, Inc has a reputation grade of D (score: 55.2/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Seattle Service Bureau, Inc respond to consumer complaints? ▼
Seattle Service Bureau, Inc has a 87% timely response rate to CFPB complaints. Consumers disputed the company's response in 12% of cases.
In how many states does Seattle Service Bureau, Inc operate? ▼
Seattle Service Bureau, Inc has received CFPB complaints from consumers in 41 states, with the most complaints from California (34 complaints).
What can I do if Seattle Service Bureau, Inc is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Seattle Service Bureau, Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |