Total CFPB complaints
97
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 97 complaints
Scott Fetzer Financial Group Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 29 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Scott Fetzer Financial Group Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
38 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
24 complaints
- False statements or representation 12
False statements or representation
12 complaints
- Written notification about debt 10
Written notification about debt
10 complaints
- Confusing or misleading advertising or marketing 3
Confusing or misleading advertising or marketing
3 complaints
- Cont'd attempts collect debt not owed 2
Cont'd attempts collect debt not owed
2 complaints
C
Grade C · 62.3/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Scott Fetzer Financial Group Inc.?
Scott Fetzer Financial Group Inc. has accumulated 97 total CFPB complaints across 29 states, with 38 filed in the most recent 12 months against 59 historical complaints before that window. The trailing-12-month volume represents 39.2% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened or suggested your credit would be damaged", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 90% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 29 states, led by Georgia with 11 and California with 9, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 62.3/100 places Scott Fetzer Financial Group Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
38
39.2% of total history
Rising ↑
States active
29
Distinct state filings
Timely response rate
90%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
C
62.3/100 composite
Response-quality profile
How Scott Fetzer Financial Group Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 89.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 51.8%
Share of US states + territories with at least one filed complaint against this collector.
How does Scott Fetzer Financial Group Inc. compare to its peers?
Scott Fetzer Financial… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-01 2026-03
Top Consumer Issues
Took or threatened to take negative or legal action24 (%)
Attempts to collect debt not owed38 (%)
False statements or representation12 (%)
Written notification about debt10 (%)
Confusing or misleading advertising or marketing3 (%)
Cont'd attempts collect debt not owed2 (%)
Communication tactics2 (%)
Most common issue: Took or threatened to take negative or legal action — Threatened or suggested your credit would be damaged
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 24 |
| Attempts to collect debt not owed | Debt is not yours | 18 |
| Attempts to collect debt not owed | Debt was result of identity theft | 14 |
| False statements or representation | Attempted to collect wrong amount | 12 |
| Written notification about debt | Didn't receive notice of right to dispute | 6 |
| Attempts to collect debt not owed | Debt was paid | 6 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Confusing or misleading advertising or marketing | — | 3 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
Where do complaints against Scott Fetzer Financial Group Inc. come from?
The states where consumers have filed the most CFPB complaints against Scott Fetzer Financial Group Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Scott Fetzer Financial Group Inc.
Across 29 states with at least one filing
- Georgia
Georgia
11 complaints
- California
California
9 complaints
- Texas
Texas
9 complaints
- North Carolina
North Carolina
8 complaints
- South Carolina
South Carolina
6 complaints
- Arizona
Arizona
6 complaints
- Ohio
Ohio
5 complaints
- Nevada
Nevada
5 complaints
Frequently Asked Questions
What is the most common complaint against Scott Fetzer Financial Group Inc.? ▼
The most common issue consumers report about Scott Fetzer Financial Group Inc. is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 97 complaints filed with the CFPB.
Are complaints against Scott Fetzer Financial Group Inc. increasing or decreasing? ▼
Complaints against Scott Fetzer Financial Group Inc. are rising. The company received 38 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Scott Fetzer Financial Group Inc.'s reputation grade? ▼
Scott Fetzer Financial Group Inc. has a reputation grade of C (score: 62.3/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Scott Fetzer Financial Group Inc. respond to consumer complaints? ▼
Scott Fetzer Financial Group Inc. has a 90% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Scott Fetzer Financial Group Inc. operate? ▼
Scott Fetzer Financial Group Inc. has received CFPB complaints from consumers in 29 states, with the most complaints from Georgia (11 complaints).
What can I do if Scott Fetzer Financial Group Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Scott Fetzer Financial Group Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |