Total CFPB complaints
18
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 18 complaints
Schukei Chevrolet Volkswagen — Debt Collector Complaint Profile
CFPB complaint profile across 10 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Schukei Chevrolet Volkswagen
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
13 complaints
- Attempts to collect debt not owed 2
Attempts to collect debt not owed
2 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
- False statements or representation 1
False statements or representation
1 complaints
- Cont'd attempts collect debt not owed 1
Cont'd attempts collect debt not owed
1 complaints
F
Grade F · 39.7/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Schukei Chevrolet Volkswagen?
Schukei Chevrolet Volkswagen has accumulated 18 total CFPB complaints across 10 states, with 16 filed in the most recent 12 months against 2 historical complaints before that window. The trailing-12-month volume represents 88.9% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened or suggested your credit would be damaged", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 0% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 10 states, led by Texas with 4 and Arizona with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 39.7/100 places Schukei Chevrolet Volkswagen in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
16
88.9% of total history
Rising ↑
States active
10
Distinct state filings
Timely response rate
0%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
F
39.7/100 composite
Response-quality profile
How Schukei Chevrolet Volkswagen performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 0.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 17.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Schukei Chevrolet Volkswagen compare to its peers?
Schukei Chevrolet Volk… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2016-07 2026-02
Top Consumer Issues
Took or threatened to take negative or legal action13 (%)
Attempts to collect debt not owed2 (%)
Improper contact or sharing of info1 (%)
False statements or representation1 (%)
Cont'd attempts collect debt not owed1 (%)
Most common issue: Took or threatened to take negative or legal action — Threatened or suggested your credit would be damaged
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 13 |
| Attempts to collect debt not owed | Debt is not yours | 2 |
| Improper contact or sharing of info | Talked to a third party about my debt | 1 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
Where do complaints against Schukei Chevrolet Volkswagen come from?
The states where consumers have filed the most CFPB complaints against Schukei Chevrolet Volkswagen. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Schukei Chevrolet Volkswagen
Across 10 states with at least one filing
- Texas
Texas
4 complaints
- Arizona
Arizona
3 complaints
- Illinois
Illinois
2 complaints
- North Carolina
North Carolina
2 complaints
- Ohio
Ohio
2 complaints
- California 1
California
1 complaints
- Indiana 1
Indiana
1 complaints
- Georgia 1
Georgia
1 complaints
Frequently Asked Questions
What is the most common complaint against Schukei Chevrolet Volkswagen? ▼
The most common issue consumers report about Schukei Chevrolet Volkswagen is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 18 complaints filed with the CFPB.
Are complaints against Schukei Chevrolet Volkswagen increasing or decreasing? ▼
Complaints against Schukei Chevrolet Volkswagen are rising. The company received 16 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Schukei Chevrolet Volkswagen's reputation grade? ▼
Schukei Chevrolet Volkswagen has a reputation grade of F (score: 39.7/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Schukei Chevrolet Volkswagen respond to consumer complaints? ▼
Schukei Chevrolet Volkswagen has a 0% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Schukei Chevrolet Volkswagen operate? ▼
Schukei Chevrolet Volkswagen has received CFPB complaints from consumers in 10 states, with the most complaints from Texas (4 complaints).
What can I do if Schukei Chevrolet Volkswagen is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Schukei Chevrolet Volkswagen violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |