Total CFPB complaints
23
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 23 complaints
Scherr & McClure — Debt Collector Complaint Profile
CFPB complaint profile across 6 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Scherr & McClure
- Disclosure verification of debt
Disclosure verification of debt
8 complaints
- Communication tactics
Communication tactics
4 complaints
- Improper contact or sharing of info 3
Improper contact or sharing of info
3 complaints
- False statements or representation 2
False statements or representation
2 complaints
- Attempts to collect debt not owed 1
Attempts to collect debt not owed
1 complaints
- Cont'd attempts collect debt not owed 1
Cont'd attempts collect debt not owed
1 complaints
C
Grade C · 64.0/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Scherr & McClure?
Scherr & McClure has accumulated 23 total CFPB complaints across 6 states, with 1 filed in the most recent 12 months against 22 historical complaints before that window. The trailing-12-month volume represents 4.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Disclosure verification of debt", narrowing to "Not given enough info to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 91% timely-response rate against a 24% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 6 states, led by Florida with 11 and New York with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 64.0/100 places Scherr & McClure in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
4.3% of total history
Rising ↑
States active
6
Distinct state filings
Timely response rate
91%
Within CFPB SLA window
Consumer disputes
24%
After company response
Reputation grade
C
64.0/100 composite
Response-quality profile
How Scherr & McClure performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 91.3%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 47.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 10.7%
Share of US states + territories with at least one filed complaint against this collector.
How does Scherr & McClure compare to its peers?
Scherr & McClure National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-07 2025-03
Top Consumer Issues
Disclosure verification of debt8 (%)
False statements or representation2 (%)
Improper contact or sharing of info3 (%)
Communication tactics4 (%)
Attempts to collect debt not owed1 (%)
Cont'd attempts collect debt not owed1 (%)
Most common issue: Disclosure verification of debt — Not given enough info to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Disclosure verification of debt | Not given enough info to verify debt | 4 |
| Disclosure verification of debt | Right to dispute notice not received | 4 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Improper contact or sharing of info | Contacted me after I asked not to | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
| Improper contact or sharing of info | Contacted employer after asked not to | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Cont'd attempts collect debt not owed | Debt resulted from identity theft | 1 |
| Communication tactics | Called after sent written cease of comm | 1 |
| Communication tactics | Used obscene/profane/abusive language | 1 |
Where do complaints against Scherr & McClure come from?
The states where consumers have filed the most CFPB complaints against Scherr & McClure. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Scherr & McClure
Across 6 states with at least one filing
- Florida
Florida
11 complaints
- New York
New York
5 complaints
- Georgia 2
Georgia
2 complaints
- Illinois 1
Illinois
1 complaints
- Virginia 1
Virginia
1 complaints
- West Virginia 1
West Virginia
1 complaints
Frequently Asked Questions
What is the most common complaint against Scherr & McClure? ▼
The most common issue consumers report about Scherr & McClure is "Disclosure verification of debt", specifically "Not given enough info to verify debt". This is based on 23 complaints filed with the CFPB.
Are complaints against Scherr & McClure increasing or decreasing? ▼
Complaints against Scherr & McClure are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Scherr & McClure's reputation grade? ▼
Scherr & McClure has a reputation grade of C (score: 64.0/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Scherr & McClure respond to consumer complaints? ▼
Scherr & McClure has a 91% timely response rate to CFPB complaints. Consumers disputed the company's response in 24% of cases.
In how many states does Scherr & McClure operate? ▼
Scherr & McClure has received CFPB complaints from consumers in 6 states, with the most complaints from Florida (11 complaints).
What can I do if Scherr & McClure is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Scherr & McClure violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |