Total CFPB complaints
27
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 4 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about SAN DIEGO COUNTY CREDIT UNION
Attempts to collect debt not owed
13 complaints
Took or threatened to take negative or legal action
8 complaints
Written notification about debt
4 complaints
Unauthorized withdrawals or charges
1 complaints
False statements or representation
1 complaints
Grade C · 59.4/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
SAN DIEGO COUNTY CREDIT UNION has accumulated 27 total CFPB complaints across 4 states, with 20 filed in the most recent 12 months against 7 historical complaints before that window. The trailing-12-month volume represents 74.1% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 4 states, led by California with 23 and South Carolina with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.4/100 places SAN DIEGO COUNTY CREDIT UNION in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
27
All-time across CCDB intake
Last 12 months
20
74.1% of total history
Rising ↑
States active
4
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
C
59.4/100 composite
How SAN DIEGO COUNTY CREDIT UNION performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 12 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 8 |
| Written notification about debt | Didn't receive enough information to verify debt | 3 |
| Unauthorized withdrawals or charges | — | 1 |
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
The states where consumers have filed the most CFPB complaints against SAN DIEGO COUNTY CREDIT UNION. Every figure is the company's own complaint count in that state — not a national baseline.
Across 4 states with at least one filing
California
23 complaints
South Carolina
2 complaints
Colorado
1 complaints
Nevada
1 complaints
The most common issue consumers report about SAN DIEGO COUNTY CREDIT UNION is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 27 complaints filed with the CFPB.
Complaints against SAN DIEGO COUNTY CREDIT UNION are rising. The company received 20 complaints in the last 12 months, indicating an upward trend in consumer issues.
SAN DIEGO COUNTY CREDIT UNION has a reputation grade of C (score: 59.4/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
SAN DIEGO COUNTY CREDIT UNION has a 100% timely response rate to CFPB complaints.
SAN DIEGO COUNTY CREDIT UNION has received CFPB complaints from consumers in 4 states, with the most complaints from California (23 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If SAN DIEGO COUNTY CREDIT UNION violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |