Total CFPB complaints
3
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 3 complaints
RUSH COLLECTIONS AGENCY, CORP. — Debt Collector Complaint Profile
CFPB complaint profile across 1 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about RUSH COLLECTIONS AGENCY, CORP.
- Written notification about debt
Written notification about debt
1 complaints
- Communication tactics
Communication tactics
1 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
1 complaints
F
Grade F · 51.8/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about RUSH COLLECTIONS AGENCY, CORP.?
RUSH COLLECTIONS AGENCY, CORP. has accumulated 3 total CFPB complaints across 1 states, with 1 filed in the most recent 12 months against 2 historical complaints before that window. The trailing-12-month volume represents 33.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 33% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 1 states, led by Puerto Rico with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 51.8/100 places RUSH COLLECTIONS AGENCY, CORP. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
33.3% of total history
Rising ↑
States active
1
Distinct state filings
Timely response rate
33%
Within CFPB SLA window
Reputation grade
F
51.8/100 composite
Response-quality profile
How RUSH COLLECTIONS AGENCY, CORP. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 33.3%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 1.8%
Share of US states + territories with at least one filed complaint against this collector.
How does RUSH COLLECTIONS AGENCY, CORP. compare to its peers?
RUSH COLLECTIONS AGENC… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2018-09 2025-11
Top Consumer Issues
Written notification about debt1 (%)
Communication tactics1 (%)
Took or threatened to take negative or legal action1 (%)
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 1 |
Where do complaints against RUSH COLLECTIONS AGENCY, CORP. come from?
The states where consumers have filed the most CFPB complaints against RUSH COLLECTIONS AGENCY, CORP.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against RUSH COLLECTIONS AGENCY, CORP.
Across 1 states with at least one filing
- Puerto Rico
Puerto Rico
3 complaints
Frequently Asked Questions
What is the most common complaint against RUSH COLLECTIONS AGENCY, CORP.? ▼
The most common issue consumers report about RUSH COLLECTIONS AGENCY, CORP. is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 3 complaints filed with the CFPB.
Are complaints against RUSH COLLECTIONS AGENCY, CORP. increasing or decreasing? ▼
Complaints against RUSH COLLECTIONS AGENCY, CORP. are rising. The company received 1 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is RUSH COLLECTIONS AGENCY, CORP.'s reputation grade? ▼
RUSH COLLECTIONS AGENCY, CORP. has a reputation grade of F (score: 51.8/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does RUSH COLLECTIONS AGENCY, CORP. respond to consumer complaints? ▼
RUSH COLLECTIONS AGENCY, CORP. has a 33% timely response rate to CFPB complaints.
In how many states does RUSH COLLECTIONS AGENCY, CORP. operate? ▼
RUSH COLLECTIONS AGENCY, CORP. has received CFPB complaints from consumers in 1 states, with the most complaints from Puerto Rico (3 complaints).
What can I do if RUSH COLLECTIONS AGENCY, CORP. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If RUSH COLLECTIONS AGENCY, CORP. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |