Total CFPB complaints
217
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 217 complaints
RSI Enterprises, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 25 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about RSI Enterprises, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
62 complaints
- Written notification about debt
Written notification about debt
43 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
26 complaints
- Communication tactics 21
Communication tactics
21 complaints
- False statements or representation 15
False statements or representation
15 complaints
- Took or threatened to take negative or legal action 10
Took or threatened to take negative or legal action
10 complaints
D
Grade D · 57.0/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about RSI Enterprises, Inc.?
RSI Enterprises, Inc. has accumulated 217 total CFPB complaints across 25 states, with 26 filed in the most recent 12 months against 191 historical complaints before that window. The trailing-12-month volume represents 12.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 26% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 25 states, led by Arizona with 102 and California with 29, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.0/100 places RSI Enterprises, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
26
12.0% of total history
Stable →
States active
25
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
26%
After company response
Reputation grade
D
57.0/100 composite
Response-quality profile
How RSI Enterprises, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 52.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 44.6%
Share of US states + territories with at least one filed complaint against this collector.
How does RSI Enterprises, Inc. compare to its peers?
RSI Enterprises, Inc. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-02 2026-03
Top Consumer Issues
Attempts to collect debt not owed62 (%)
Written notification about debt43 (%)
Communication tactics21 (%)
Cont'd attempts collect debt not owed26 (%)
False statements or representation15 (%)
Took or threatened to take negative or legal action10 (%)
Disclosure verification of debt8 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 38 |
| Written notification about debt | Didn't receive enough information to verify debt | 28 |
| Attempts to collect debt not owed | Debt was paid | 24 |
| Communication tactics | Frequent or repeated calls | 21 |
| Cont'd attempts collect debt not owed | Debt is not mine | 18 |
| False statements or representation | Attempted to collect wrong amount | 15 |
| Written notification about debt | Didn't receive notice of right to dispute | 15 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 10 |
| Cont'd attempts collect debt not owed | Debt was paid | 8 |
| Disclosure verification of debt | Not given enough info to verify debt | 8 |
Where do complaints against RSI Enterprises, Inc. come from?
The states where consumers have filed the most CFPB complaints against RSI Enterprises, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against RSI Enterprises, Inc.
Across 25 states with at least one filing
- Arizona
Arizona
102 complaints
- California 29
California
29 complaints
- Texas 21
Texas
21 complaints
- Maryland 8
Maryland
8 complaints
- Wisconsin 7
Wisconsin
7 complaints
- Georgia 6
Georgia
6 complaints
- North Carolina 5
North Carolina
5 complaints
- Virginia 5
Virginia
5 complaints
Frequently Asked Questions
What is the most common complaint against RSI Enterprises, Inc.? ▼
The most common issue consumers report about RSI Enterprises, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 217 complaints filed with the CFPB.
Are complaints against RSI Enterprises, Inc. increasing or decreasing? ▼
Complaints against RSI Enterprises, Inc. have been stable. The company received 26 complaints in the last 12 months.
What is RSI Enterprises, Inc.'s reputation grade? ▼
RSI Enterprises, Inc. has a reputation grade of D (score: 57.0/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does RSI Enterprises, Inc. respond to consumer complaints? ▼
RSI Enterprises, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 26% of cases.
In how many states does RSI Enterprises, Inc. operate? ▼
RSI Enterprises, Inc. has received CFPB complaints from consumers in 25 states, with the most complaints from Arizona (102 complaints).
What can I do if RSI Enterprises, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If RSI Enterprises, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |