Total CFPB complaints
12
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 12 complaints
RSB Equity Group, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 7 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about RSB Equity Group, LLC
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
4 complaints
- Communication tactics
Communication tactics
3 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
2 complaints
- False statements or representation
False statements or representation
2 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
B
Grade B · 71.2/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about RSB Equity Group, LLC?
RSB Equity Group, LLC has accumulated 12 total CFPB complaints across 7 states, with 0 filed in the most recent 12 months against 12 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 83% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 7 states, led by California with 3 and Texas with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 71.2/100 places RSB Equity Group, LLC in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
7
Distinct state filings
Timely response rate
83%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
B
71.2/100 composite
Response-quality profile
How RSB Equity Group, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 83.3%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 12.5%
Share of US states + territories with at least one filed complaint against this collector.
How does RSB Equity Group, LLC compare to its peers?
RSB Equity Group, LLC National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-07 2016-02
Top Consumer Issues
Cont'd attempts collect debt not owed4 (%)
Communication tactics3 (%)
Taking/threatening an illegal action2 (%)
False statements or representation2 (%)
Improper contact or sharing of info1 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
| Taking/threatening an illegal action | Threatened to sue on too old debt | 1 |
| Taking/threatening an illegal action | Seized/Attempted to seize property | 1 |
| Cont'd attempts collect debt not owed | Debt was paid | 1 |
| False statements or representation | Indicated committed crime not paying | 1 |
| Cont'd attempts collect debt not owed | Debt was discharged in bankruptcy | 1 |
| Communication tactics | Threatened to take legal action | 1 |
| Improper contact or sharing of info | Contacted employer after asked not to | 1 |
| False statements or representation | Impersonated an attorney or official | 1 |
Where do complaints against RSB Equity Group, LLC come from?
The states where consumers have filed the most CFPB complaints against RSB Equity Group, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against RSB Equity Group, LLC
Across 7 states with at least one filing
- California
California
3 complaints
- Texas
Texas
2 complaints
- New Mexico
New Mexico
2 complaints
- Pennsylvania 1
Pennsylvania
1 complaints
- New Jersey 1
New Jersey
1 complaints
- Louisiana 1
Louisiana
1 complaints
- Michigan 1
Michigan
1 complaints
Frequently Asked Questions
What is the most common complaint against RSB Equity Group, LLC? ▼
The most common issue consumers report about RSB Equity Group, LLC is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 12 complaints filed with the CFPB.
Are complaints against RSB Equity Group, LLC increasing or decreasing? ▼
Complaints against RSB Equity Group, LLC have been stable. The company received 0 complaints in the last 12 months.
What is RSB Equity Group, LLC's reputation grade? ▼
RSB Equity Group, LLC has a reputation grade of B (score: 71.2/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does RSB Equity Group, LLC respond to consumer complaints? ▼
RSB Equity Group, LLC has a 83% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does RSB Equity Group, LLC operate? ▼
RSB Equity Group, LLC has received CFPB complaints from consumers in 7 states, with the most complaints from California (3 complaints).
What can I do if RSB Equity Group, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If RSB Equity Group, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |