Total CFPB complaints
361
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 361 complaints
Rozlin Financial Group, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 43 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Rozlin Financial Group, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
183 complaints
- Written notification about debt 54
Written notification about debt
54 complaints
- Took or threatened to take negative or legal action 38
Took or threatened to take negative or legal action
38 complaints
- False statements or representation 37
False statements or representation
37 complaints
- Communication tactics 13
Communication tactics
13 complaints
- Cont'd attempts collect debt not owed 7
Cont'd attempts collect debt not owed
7 complaints
D
Grade D · 58.5/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Rozlin Financial Group, Inc.?
Rozlin Financial Group, Inc. has accumulated 361 total CFPB complaints across 43 states, with 104 filed in the most recent 12 months against 257 historical complaints before that window. The trailing-12-month volume represents 28.8% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 14% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 43 states, led by Texas with 46 and Illinois with 43, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.5/100 places Rozlin Financial Group, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
104
28.8% of total history
Rising ↑
States active
43
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Consumer disputes
14%
After company response
Reputation grade
D
58.5/100 composite
Response-quality profile
How Rozlin Financial Group, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 98.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 28.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 76.8%
Share of US states + territories with at least one filed complaint against this collector.
How does Rozlin Financial Group, Inc. compare to its peers?
Rozlin Financial Group… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed183 (%)
Took or threatened to take negative or legal action38 (%)
False statements or representation37 (%)
Written notification about debt54 (%)
Communication tactics13 (%)
Cont'd attempts collect debt not owed7 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 119 |
| Attempts to collect debt not owed | Debt was result of identity theft | 47 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 38 |
| False statements or representation | Attempted to collect wrong amount | 37 |
| Written notification about debt | Didn't receive enough information to verify debt | 36 |
| Written notification about debt | Didn't receive notice of right to dispute | 18 |
| Attempts to collect debt not owed | Debt was paid | 17 |
| Communication tactics | Frequent or repeated calls | 8 |
| Cont'd attempts collect debt not owed | Debt is not mine | 7 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 5 |
Where do complaints against Rozlin Financial Group, Inc. come from?
The states where consumers have filed the most CFPB complaints against Rozlin Financial Group, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Rozlin Financial Group, Inc.
Across 43 states with at least one filing
- Texas
Texas
46 complaints
- Illinois
Illinois
43 complaints
- Georgia
Georgia
33 complaints
- Florida
Florida
33 complaints
- California
California
25 complaints
- New York
New York
21 complaints
- Virginia 11
Virginia
11 complaints
- Pennsylvania 10
Pennsylvania
10 complaints
Frequently Asked Questions
What is the most common complaint against Rozlin Financial Group, Inc.? ▼
The most common issue consumers report about Rozlin Financial Group, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 361 complaints filed with the CFPB.
Are complaints against Rozlin Financial Group, Inc. increasing or decreasing? ▼
Complaints against Rozlin Financial Group, Inc. are rising. The company received 104 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Rozlin Financial Group, Inc.'s reputation grade? ▼
Rozlin Financial Group, Inc. has a reputation grade of D (score: 58.5/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Rozlin Financial Group, Inc. respond to consumer complaints? ▼
Rozlin Financial Group, Inc. has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.
In how many states does Rozlin Financial Group, Inc. operate? ▼
Rozlin Financial Group, Inc. has received CFPB complaints from consumers in 43 states, with the most complaints from Texas (46 complaints).
What can I do if Rozlin Financial Group, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Rozlin Financial Group, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |