This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 57 complaints

Roycroft Management - Debt Collector Complaint Profile

CFPB complaint profile across 19 states, reputation grade F.

Complaints by issue type

What consumers report about Roycroft Management

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 33.7/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: Roycroft Management ranks ahead of 1% of the 5,283 collectors PlainCollector grades - 99% keep a cleaner CFPB record, on 57 all-time complaints and a 21% timely-response rate.

1st pct
reputation rank of 5,283 graded collectors
57
CFPB complaints, all-time
21%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Roycroft Management?

Roycroft Management has accumulated 57 total CFPB complaints across 19 states, with 0 filed in the most recent 12 months against 57 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Threatened to sue you for very old debt". The company posts a 21% timely-response rate against a 27% consumer-dispute-after-response rate.

Complaints have been recorded across 19 states, led by California with 14 and Texas with 9. Normalized against the full CFPB collector database, the reputation score of 33.7/100 places Roycroft Management in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

57

low-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

19

regional footprint

Timely response rate

21%

below sla band

Consumer disputes

27%

elevated (vertical avg ~19%)

Reputation grade

F

33.7/100 composite

How does Roycroft Management's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

34 Bottom 1% higher than 1% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). This entry sits in this band. 40–50: 583 graded collectors (11%). Above this entry. 50–60: 1,469 graded collectors (28%). Above this entry. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Roycroft Management versus the debt-collection vertical average.

Timely response within SLA 21.1%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 26.7%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 33.9%

Share of US states + territories with at least one filed complaint against this collector.

How does Roycroft Management compare to its peers?

How does Roycroft Management compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Roycroft Management National average
Complaints (last 12 mo)lower is better
0
0
268
Timely-response ratehigher is better
21%
86%
91%
Consumer-dispute ratelower is better
27%
23%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-04 2026-02

Issue Detail Breakdown

Issue Sub-Issue Complaints
Communication tactics - 18
Took or threatened to take negative or legal action - 13
False statements or representation - 6
Threatened to contact someone or share information improperly - 6
Written notification about debt - 3
Improper contact or sharing of info - 3
Taking/threatening an illegal action - 3
Attempts to collect debt not owed - 2
Cont'd attempts collect debt not owed - 2
Electronic communications - 1

Where do complaints against Roycroft Management come from?

Roycroft Management's own per-state count, not a national baseline.

Top states by complaints against Roycroft Management

Across 19 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Roycroft Management contacts you

A grade of F signals how Roycroft Management's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Roycroft Management and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Roycroft Management ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Roycroft Management? ▼

The most common issue consumers report about Roycroft Management is "Communication tactics", specifically "Threatened to sue you for very old debt". This is based on 57 complaints filed with the CFPB.

Are complaints against Roycroft Management increasing or decreasing? ▼

Complaints against Roycroft Management are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Roycroft Management's reputation grade? ▼

Roycroft Management has a reputation grade of F (score: 33.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Roycroft Management respond to consumer complaints? ▼

Roycroft Management has a 21% timely response rate to CFPB complaints. Consumers disputed the company's response in 27% of cases.

In how many states does Roycroft Management operate? ▼

Roycroft Management has received CFPB complaints from consumers in 19 states, with the most complaints from California (14 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.