Total CFPB complaints
57
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 57 complaints
Roycroft Management — Debt Collector Complaint Profile
CFPB complaint profile across 19 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Roycroft Management
- Communication tactics
Communication tactics
17 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
11 complaints
- Threatened to contact someone or share information improperly 6
Threatened to contact someone or share information improperly
6 complaints
- Written notification about debt 2
Written notification about debt
2 complaints
- False statements or representation 2
False statements or representation
2 complaints
F
Grade F · 33.7/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Roycroft Management?
Roycroft Management has accumulated 57 total CFPB complaints across 19 states, with 0 filed in the most recent 12 months against 57 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened to sue you for very old debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 21% timely-response rate against a 27% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 19 states, led by California with 14 and Texas with 9, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 33.7/100 places Roycroft Management in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
19
Distinct state filings
Timely response rate
21%
Within CFPB SLA window
Consumer disputes
27%
After company response
Reputation grade
F
33.7/100 composite
Response-quality profile
How Roycroft Management performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 21.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 53.3%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 33.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Roycroft Management compare to its peers?
Roycroft Management National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-04 2024-06
Top Consumer Issues
Took or threatened to take negative or legal action11 (%)
Communication tactics17 (%)
Threatened to contact someone or share information improperly6 (%)
Written notification about debt2 (%)
False statements or representation2 (%)
Most common issue: Took or threatened to take negative or legal action — Threatened to sue you for very old debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 7 |
| Communication tactics | Frequent or repeated calls | 6 |
| Communication tactics | Used obscene, profane, or other abusive language | 5 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 4 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 4 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 3 |
| Communication tactics | Threatened to take legal action | 3 |
| Written notification about debt | Didn't receive notice of right to dispute | 2 |
| Threatened to contact someone or share information improperly | Contacted your employer | 2 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 2 |
Where do complaints against Roycroft Management come from?
The states where consumers have filed the most CFPB complaints against Roycroft Management. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Roycroft Management
Across 19 states with at least one filing
- California
California
14 complaints
- Texas
Texas
9 complaints
- Ohio 4
Ohio
4 complaints
- Florida 4
Florida
4 complaints
- Tennessee 3
Tennessee
3 complaints
- Michigan 2
Michigan
2 complaints
- Virginia 2
Virginia
2 complaints
- Kansas 2
Kansas
2 complaints
Frequently Asked Questions
What is the most common complaint against Roycroft Management? ▼
The most common issue consumers report about Roycroft Management is "Took or threatened to take negative or legal action", specifically "Threatened to sue you for very old debt". This is based on 57 complaints filed with the CFPB.
Are complaints against Roycroft Management increasing or decreasing? ▼
Complaints against Roycroft Management are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Roycroft Management's reputation grade? ▼
Roycroft Management has a reputation grade of F (score: 33.7/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Roycroft Management respond to consumer complaints? ▼
Roycroft Management has a 21% timely response rate to CFPB complaints. Consumers disputed the company's response in 27% of cases.
In how many states does Roycroft Management operate? ▼
Roycroft Management has received CFPB complaints from consumers in 19 states, with the most complaints from California (14 complaints).
What can I do if Roycroft Management is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Roycroft Management violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |