Total CFPB complaints
29
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 29 complaints
Round Two Recovery — Debt Collector Complaint Profile
CFPB complaint profile across 15 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Round Two Recovery
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
16 complaints
- Disclosure verification of debt
Disclosure verification of debt
9 complaints
- Improper contact or sharing of info 2
Improper contact or sharing of info
2 complaints
- False statements or representation 1
False statements or representation
1 complaints
- Attempts to collect debt not owed 1
Attempts to collect debt not owed
1 complaints
D
Grade D · 56.7/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Round Two Recovery?
Round Two Recovery has accumulated 29 total CFPB complaints across 15 states, with 0 filed in the most recent 12 months against 29 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 76% timely-response rate against a 25% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 15 states, led by California with 7 and Texas with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 56.7/100 places Round Two Recovery in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
15
Distinct state filings
Timely response rate
76%
Within CFPB SLA window
Consumer disputes
25%
After company response
Reputation grade
D
56.7/100 composite
Response-quality profile
How Round Two Recovery performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 75.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 50.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 26.8%
Share of US states + territories with at least one filed complaint against this collector.
How does Round Two Recovery compare to its peers?
Round Two Recovery National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-04 2017-08
Top Consumer Issues
Cont'd attempts collect debt not owed16 (%)
Disclosure verification of debt9 (%)
Improper contact or sharing of info2 (%)
False statements or representation1 (%)
Attempts to collect debt not owed1 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 9 |
| Disclosure verification of debt | Not given enough info to verify debt | 7 |
| Cont'd attempts collect debt not owed | Debt was paid | 5 |
| Improper contact or sharing of info | Talked to a third party about my debt | 2 |
| Cont'd attempts collect debt not owed | Debt resulted from identity theft | 1 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 1 |
| Cont'd attempts collect debt not owed | Debt was discharged in bankruptcy | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Disclosure verification of debt | Right to dispute notice not received | 1 |
Where do complaints against Round Two Recovery come from?
The states where consumers have filed the most CFPB complaints against Round Two Recovery. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Round Two Recovery
Across 15 states with at least one filing
- California
California
7 complaints
- Texas
Texas
5 complaints
- Florida
Florida
3 complaints
- Pennsylvania 2
Pennsylvania
2 complaints
- Maryland 2
Maryland
2 complaints
- Louisiana 1
Louisiana
1 complaints
- Georgia 1
Georgia
1 complaints
- Wisconsin 1
Wisconsin
1 complaints
Frequently Asked Questions
What is the most common complaint against Round Two Recovery? ▼
The most common issue consumers report about Round Two Recovery is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 29 complaints filed with the CFPB.
Are complaints against Round Two Recovery increasing or decreasing? ▼
Complaints against Round Two Recovery have been stable. The company received 0 complaints in the last 12 months.
What is Round Two Recovery's reputation grade? ▼
Round Two Recovery has a reputation grade of D (score: 56.7/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Round Two Recovery respond to consumer complaints? ▼
Round Two Recovery has a 76% timely response rate to CFPB complaints. Consumers disputed the company's response in 25% of cases.
In how many states does Round Two Recovery operate? ▼
Round Two Recovery has received CFPB complaints from consumers in 15 states, with the most complaints from California (7 complaints).
What can I do if Round Two Recovery is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Round Two Recovery violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |