Total CFPB complaints
33
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 33 complaints
Rossman & Co & PCB — Debt Collector Complaint Profile
CFPB complaint profile across 6 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Rossman & Co & PCB
- Disclosure verification of debt
Disclosure verification of debt
13 complaints
- Communication tactics
Communication tactics
6 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
6 complaints
- False statements or representation 3
False statements or representation
3 complaints
- Written notification about debt 2
Written notification about debt
2 complaints
F
Grade F · 44.2/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Rossman & Co & PCB?
Rossman & Co & PCB has accumulated 33 total CFPB complaints across 6 states, with 0 filed in the most recent 12 months against 33 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Disclosure verification of debt", narrowing to "Right to dispute notice not received", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 24% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 6 states, led by Ohio with 28 and Kentucky with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 44.2/100 places Rossman & Co & PCB in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Falling ↓
States active
6
Distinct state filings
Timely response rate
24%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
F
44.2/100 composite
Response-quality profile
How Rossman & Co & PCB performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 24.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 10.7%
Share of US states + territories with at least one filed complaint against this collector.
How does Rossman & Co & PCB compare to its peers?
Rossman & Co & PCB National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-01 2024-07
Top Consumer Issues
Disclosure verification of debt13 (%)
Communication tactics6 (%)
Cont'd attempts collect debt not owed6 (%)
False statements or representation3 (%)
Written notification about debt2 (%)
Most common issue: Disclosure verification of debt — Right to dispute notice not received
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Disclosure verification of debt | Right to dispute notice not received | 6 |
| Disclosure verification of debt | Not given enough info to verify debt | 5 |
| Communication tactics | Frequent or repeated calls | 4 |
| Cont'd attempts collect debt not owed | Debt is not mine | 3 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Cont'd attempts collect debt not owed | Debt was paid | 3 |
| Disclosure verification of debt | Not disclosed as an attempt to collect | 2 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
Where do complaints against Rossman & Co & PCB come from?
The states where consumers have filed the most CFPB complaints against Rossman & Co & PCB. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Rossman & Co & PCB
Across 6 states with at least one filing
- Ohio
Ohio
28 complaints
- Kentucky 1
Kentucky
1 complaints
- Louisiana 1
Louisiana
1 complaints
- West Virginia 1
West Virginia
1 complaints
- Florida 1
Florida
1 complaints
- Tennessee 1
Tennessee
1 complaints
Frequently Asked Questions
What is the most common complaint against Rossman & Co & PCB? ▼
The most common issue consumers report about Rossman & Co & PCB is "Disclosure verification of debt", specifically "Right to dispute notice not received". This is based on 33 complaints filed with the CFPB.
Are complaints against Rossman & Co & PCB increasing or decreasing? ▼
Complaints against Rossman & Co & PCB are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
What is Rossman & Co & PCB's reputation grade? ▼
Rossman & Co & PCB has a reputation grade of F (score: 44.2/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Rossman & Co & PCB respond to consumer complaints? ▼
Rossman & Co & PCB has a 24% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Rossman & Co & PCB operate? ▼
Rossman & Co & PCB has received CFPB complaints from consumers in 6 states, with the most complaints from Ohio (28 complaints).
What can I do if Rossman & Co & PCB is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Rossman & Co & PCB violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |