This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 25 complaints

Rocky Mountain Recovery Group - Debt Collector Complaint Profile

CFPB complaint profile across 16 states, reputation grade F.

Complaints by issue type

What consumers report about Rocky Mountain Recovery Group

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 39.6/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: Rocky Mountain Recovery Group ranks ahead of 3% of the 5,283 collectors PlainCollector grades - 97% keep a cleaner CFPB record, on 25 all-time complaints and a 21% timely-response rate.

3rd pct
reputation rank of 5,283 graded collectors
25
CFPB complaints, all-time
21%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Rocky Mountain Recovery Group?

Rocky Mountain Recovery Group has accumulated 25 total CFPB complaints across 16 states, with 0 filed in the most recent 12 months against 25 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Talked to a third party about my debt". The company posts a 21% timely-response rate against a 18% consumer-dispute-after-response rate.

Complaints have been recorded across 16 states, led by Wyoming with 5 and California with 2. Normalized against the full CFPB collector database, the reputation score of 39.6/100 places Rocky Mountain Recovery Group in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

25

low-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

16

regional footprint

Timely response rate

21%

below sla band

Consumer disputes

18%

average (vertical avg ~19%)

Reputation grade

F

39.6/100 composite

How does Rocky Mountain Recovery Group's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

40 Bottom 3% higher than 3% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). This entry sits in this band. 40–50: 583 graded collectors (11%). Above this entry. 50–60: 1,469 graded collectors (28%). Above this entry. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Rocky Mountain Recovery Group versus the debt-collection vertical average.

Timely response within SLA 21.4%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 17.6%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 28.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Rocky Mountain Recovery Group compare to its peers?

How does Rocky Mountain Recovery Group compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Rocky Mountain Recover… National average
Complaints (last 12 mo)lower is better
0
0
268
Timely-response ratehigher is better
21%
88%
91%
Consumer-dispute ratelower is better
18%
5%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2016-08 2016-08

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 5
Improper contact or sharing of info - 5
False statements or representation - 4
Cont'd attempts collect debt not owed - 4
Written notification about debt - 2
Took or threatened to take negative or legal action - 2
Communication tactics - 2
Taking/threatening an illegal action - 1

Where do complaints against Rocky Mountain Recovery Group come from?

Rocky Mountain Recovery Group's own per-state count, not a national baseline.

Top states by complaints against Rocky Mountain Recovery Group

Across 16 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Rocky Mountain Recovery Group contacts you

A grade of F signals how Rocky Mountain Recovery Group's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Rocky Mountain Recovery Group and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Rocky Mountain Recovery Group ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Rocky Mountain Recovery Group? ▼

The most common issue consumers report about Rocky Mountain Recovery Group is "Attempts to collect debt not owed", specifically "Talked to a third party about my debt". This is based on 25 complaints filed with the CFPB.

Are complaints against Rocky Mountain Recovery Group increasing or decreasing? ▼

Complaints against Rocky Mountain Recovery Group are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Rocky Mountain Recovery Group's reputation grade? ▼

Rocky Mountain Recovery Group has a reputation grade of F (score: 39.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Rocky Mountain Recovery Group respond to consumer complaints? ▼

Rocky Mountain Recovery Group has a 21% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.

In how many states does Rocky Mountain Recovery Group operate? ▼

Rocky Mountain Recovery Group has received CFPB complaints from consumers in 16 states, with the most complaints from Wyoming (5 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.