Total CFPB complaints
28
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 28 complaints
Rocky Mountain Recovery Group — Debt Collector Complaint Profile
CFPB complaint profile across 16 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Rocky Mountain Recovery Group
- Improper contact or sharing of info
Improper contact or sharing of info
6 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
5 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
5 complaints
- False statements or representation
False statements or representation
3 complaints
- Took or threatened to take negative or legal action 2
Took or threatened to take negative or legal action
2 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
F
Grade F · 39.6/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Rocky Mountain Recovery Group?
Rocky Mountain Recovery Group has accumulated 28 total CFPB complaints across 16 states, with 0 filed in the most recent 12 months against 28 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Improper contact or sharing of info", narrowing to "Talked to a third party about my debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 21% timely-response rate against a 18% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 16 states, led by Wyoming with 6 and California with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 39.6/100 places Rocky Mountain Recovery Group in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
16
Distinct state filings
Timely response rate
21%
Within CFPB SLA window
Consumer disputes
18%
After company response
Reputation grade
F
39.6/100 composite
Response-quality profile
How Rocky Mountain Recovery Group performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 21.4%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 35.3%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 28.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Rocky Mountain Recovery Group compare to its peers?
Rocky Mountain Recover… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-06 2022-01
Top Consumer Issues
Improper contact or sharing of info6 (%)
Attempts to collect debt not owed5 (%)
Cont'd attempts collect debt not owed5 (%)
False statements or representation3 (%)
Written notification about debt1 (%)
Took or threatened to take negative or legal action2 (%)
Most common issue: Improper contact or sharing of info — Talked to a third party about my debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Improper contact or sharing of info | Talked to a third party about my debt | 4 |
| Attempts to collect debt not owed | Debt is not yours | 4 |
| Cont'd attempts collect debt not owed | Debt is not mine | 3 |
| False statements or representation | Attempted to collect wrong amount | 3 |
| Improper contact or sharing of info | Contacted me after I asked not to | 2 |
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Written notification about debt | Notification didn't disclose it was an attempt to collect a debt | 1 |
| Took or threatened to take negative or legal action | Sued you in a state where you do not live or did not sign for the debt | 1 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 1 |
Where do complaints against Rocky Mountain Recovery Group come from?
The states where consumers have filed the most CFPB complaints against Rocky Mountain Recovery Group. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Rocky Mountain Recovery Group
Across 16 states with at least one filing
- Wyoming
Wyoming
6 complaints
- California 2
California
2 complaints
- Texas 2
Texas
2 complaints
- Michigan 2
Michigan
2 complaints
- Ohio 2
Ohio
2 complaints
- New York 2
New York
2 complaints
- New Jersey 2
New Jersey
2 complaints
- Oklahoma 2
Oklahoma
2 complaints
Frequently Asked Questions
What is the most common complaint against Rocky Mountain Recovery Group? ▼
The most common issue consumers report about Rocky Mountain Recovery Group is "Improper contact or sharing of info", specifically "Talked to a third party about my debt". This is based on 28 complaints filed with the CFPB.
Are complaints against Rocky Mountain Recovery Group increasing or decreasing? ▼
Complaints against Rocky Mountain Recovery Group have been stable. The company received 0 complaints in the last 12 months.
What is Rocky Mountain Recovery Group's reputation grade? ▼
Rocky Mountain Recovery Group has a reputation grade of F (score: 39.6/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Rocky Mountain Recovery Group respond to consumer complaints? ▼
Rocky Mountain Recovery Group has a 21% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.
In how many states does Rocky Mountain Recovery Group operate? ▼
Rocky Mountain Recovery Group has received CFPB complaints from consumers in 16 states, with the most complaints from Wyoming (6 complaints).
What can I do if Rocky Mountain Recovery Group is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Rocky Mountain Recovery Group violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |