Total CFPB complaints
44
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 44 complaints
ROBINHOOD MARKETS INC. — Debt Collector Complaint Profile
CFPB complaint profile across 18 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about ROBINHOOD MARKETS INC.
- Attempts to collect debt not owed
Attempts to collect debt not owed
25 complaints
- Took or threatened to take negative or legal action 9
Took or threatened to take negative or legal action
9 complaints
- False statements or representation 4
False statements or representation
4 complaints
- Written notification about debt 2
Written notification about debt
2 complaints
- Confusing or missing disclosures 1
Confusing or missing disclosures
1 complaints
- Didn't provide services promised 1
Didn't provide services promised
1 complaints
D
Grade D · 52.9/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about ROBINHOOD MARKETS INC.?
ROBINHOOD MARKETS INC. has accumulated 44 total CFPB complaints across 18 states, with 29 filed in the most recent 12 months against 15 historical complaints before that window. The trailing-12-month volume represents 65.9% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt was result of identity theft", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 89% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 18 states, led by New York with 7 and Texas with 5, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 52.9/100 places ROBINHOOD MARKETS INC. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
29
65.9% of total history
Rising ↑
States active
18
Distinct state filings
Timely response rate
89%
Within CFPB SLA window
Reputation grade
D
52.9/100 composite
Response-quality profile
How ROBINHOOD MARKETS INC. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 88.6%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 32.1%
Share of US states + territories with at least one filed complaint against this collector.
How does ROBINHOOD MARKETS INC. compare to its peers?
ROBINHOOD MARKETS INC. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2021-08 2026-03
Top Consumer Issues
Attempts to collect debt not owed25 (%)
Took or threatened to take negative or legal action9 (%)
False statements or representation4 (%)
Confusing or missing disclosures1 (%)
Written notification about debt2 (%)
Didn't provide services promised1 (%)
Most common issue: Attempts to collect debt not owed — Debt was result of identity theft
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt was result of identity theft | 14 |
| Attempts to collect debt not owed | Debt is not yours | 10 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 9 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| False statements or representation | Indicated you were committing crime by not paying debt | 2 |
| Confusing or missing disclosures | — | 1 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
| Didn't provide services promised | — | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 1 |
Where do complaints against ROBINHOOD MARKETS INC. come from?
The states where consumers have filed the most CFPB complaints against ROBINHOOD MARKETS INC.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against ROBINHOOD MARKETS INC.
Across 18 states with at least one filing
- New York
New York
7 complaints
- Texas
Texas
5 complaints
- Florida
Florida
5 complaints
- Indiana
Indiana
3 complaints
- Nevada
Nevada
3 complaints
- California
California
3 complaints
- Illinois
Illinois
3 complaints
- Rhode Island 2
Rhode Island
2 complaints
Frequently Asked Questions
What is the most common complaint against ROBINHOOD MARKETS INC.? ▼
The most common issue consumers report about ROBINHOOD MARKETS INC. is "Attempts to collect debt not owed", specifically "Debt was result of identity theft". This is based on 44 complaints filed with the CFPB.
Are complaints against ROBINHOOD MARKETS INC. increasing or decreasing? ▼
Complaints against ROBINHOOD MARKETS INC. are rising. The company received 29 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is ROBINHOOD MARKETS INC.'s reputation grade? ▼
ROBINHOOD MARKETS INC. has a reputation grade of D (score: 52.9/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does ROBINHOOD MARKETS INC. respond to consumer complaints? ▼
ROBINHOOD MARKETS INC. has a 89% timely response rate to CFPB complaints.
In how many states does ROBINHOOD MARKETS INC. operate? ▼
ROBINHOOD MARKETS INC. has received CFPB complaints from consumers in 18 states, with the most complaints from New York (7 complaints).
What can I do if ROBINHOOD MARKETS INC. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If ROBINHOOD MARKETS INC. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |