What is the most common complaint against Road Runner Collection Services, Inc.?

The most common issue consumers report about Road Runner Collection Services, Inc. is "Disclosure verification of debt", specifically "Right to dispute notice not received". This is based on 9 complaints filed with the CFPB.

Are complaints against Road Runner Collection Services, Inc. increasing or decreasing?

Complaints against Road Runner Collection Services, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Road Runner Collection Services, Inc.'s reputation grade?

Road Runner Collection Services, Inc. has a reputation grade of C (score: 56.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Road Runner Collection Services, Inc. respond to consumer complaints?

Road Runner Collection Services, Inc. has a 56% timely response rate to CFPB complaints. Consumers disputed the company's response in 11% of cases.

In how many states does Road Runner Collection Services, Inc. operate?

Road Runner Collection Services, Inc. has received CFPB complaints from consumers in 4 states, with the most complaints from California (6 complaints).

This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

Road Runner Collection Services, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 4 states, reputation grade C.

Compiled by PlainCollector

Disclosure verification of debt

6
Communication tactics

3

Data updated September 2026

CFPB complaint disposition

CCDB record road-runner-collection-services-inc Road Runner Collection Services, Inc.

Grade C · 9 CFPB filings · 56% timely · lead issue: Disclosure verification of debt · vol #2638 · compose #3047

VOL 9
GRADE C
12MO 0
STATES 4
TIMELY 56%
DISPUTE 11%
ISSUE Disclosure verification of…
RANK #2,638
COMPOSE #3,047

Volume peers

Nearest volume peer: 1st Results Billings & Collections, Inc. (9 complaints)

CFPB complaint volume neighbourhood (this collector + nearest volume peers)

Road Runner Collection Services, Inc.'s 9 CFPB complaints sit next to 1st Results Billings & Collections, Inc. on the volume neighbourhood; peer NAMES stay, and disposition VALUES are this collector's. Grades compare collectors to each other - a complaint is a filing, not a proven violation. How to read a complaint count →

State-heavy filing map

66.7% of Road Runner Collection Services, Inc.'s CFPB filings land in California

Concentration is computed from this collector's company_states rows only, not a national baseline. Corpus placement method.

Dominant state: California 66.7%; 6 of 9 filings · 4 states touched
Seasonal peak: 2015-07 12.5%; 8–15% band · 1 filings
Corpus ranks: #2,638 volume; #3,047 composite; Among 5,420 volume-ranked / 5,278 scored collectors

How does Road Runner Collection Services, Inc. compare to its peers?

How does Road Runner Collection Services, Inc. compare? Versus a similar-volume peer and the national average (collectors with ≥50 total complaints), drawn from 10 collectors with a comparable complaint count

Road Runner Collection… National average

Complaints (last 12 mo)lower is better

268

Timely-response ratehigher is better

56%

91%

Consumer-dispute ratelower is better

11%

25%

19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2015-07 2025-10

Issue Detail Breakdown

Issue	Complaints
Disclosure verification of debt	6
Communication tactics	3

Where do complaints against Road Runner Collection Services, Inc. come from?

Road Runner Collection Services, Inc.'s own per-state count, not a national baseline.

California

6
Montana

1
Washington

1
Wyoming

1

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainCollector-derived comparison paths for Road Runner Collection Services, Inc.: nearest all-time CFPB complaint volume and nearest CFPB timely-response rate among collectors with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Similar filing volume

Nearest collectors by total CFPB complaints. This record: 9.

4 peers

Know your rights before responding to Road Runner Collection Services, Inc.: FDCPA rights guide · debt validation letter · rights library.

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector

According to the Consumer Financial Protection Bureau's Consumer Complaint Database, 1,139,236 debt collection complaints are represented in the current PlainCollector snapshot. See our methodology for how PlainCollector computes each company's reputation grade from this data.

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.