Total CFPB complaints
18
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 18 complaints
RNN Group, Inc — Debt Collector Complaint Profile
CFPB complaint profile across 14 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about RNN Group, Inc
- Threatened to contact someone or share information improperly
Threatened to contact someone or share information improperly
9 complaints
- Communication tactics
Communication tactics
4 complaints
- Attempts to collect debt not owed 3
Attempts to collect debt not owed
3 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
- False statements or representation 1
False statements or representation
1 complaints
D
Grade D · 52.4/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about RNN Group, Inc?
RNN Group, Inc has accumulated 18 total CFPB complaints across 14 states, with 1 filed in the most recent 12 months against 17 historical complaints before that window. The trailing-12-month volume represents 5.6% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Threatened to contact someone or share information improperly", narrowing to "Contacted your employer", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 72% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 14 states, led by Michigan with 2 and Texas with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 52.4/100 places RNN Group, Inc in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
5.6% of total history
Falling ↓
States active
14
Distinct state filings
Timely response rate
72%
Within CFPB SLA window
Reputation grade
D
52.4/100 composite
Response-quality profile
How RNN Group, Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 72.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 25.0%
Share of US states + territories with at least one filed complaint against this collector.
How does RNN Group, Inc compare to its peers?
RNN Group, Inc National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-08 2026-01
Top Consumer Issues
Threatened to contact someone or share information improperly9 (%)
Attempts to collect debt not owed3 (%)
Communication tactics4 (%)
Written notification about debt1 (%)
False statements or representation1 (%)
Most common issue: Threatened to contact someone or share information improperly — Contacted your employer
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Threatened to contact someone or share information improperly | Contacted your employer | 9 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Communication tactics | Frequent or repeated calls | 2 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 1 |
Where do complaints against RNN Group, Inc come from?
The states where consumers have filed the most CFPB complaints against RNN Group, Inc. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against RNN Group, Inc
Across 14 states with at least one filing
- Michigan
Michigan
2 complaints
- Texas
Texas
2 complaints
- Virginia
Virginia
2 complaints
- New Jersey
New Jersey
2 complaints
- New York
New York
1 complaints
- Florida
Florida
1 complaints
- Louisiana
Louisiana
1 complaints
- Georgia
Georgia
1 complaints
Frequently Asked Questions
What is the most common complaint against RNN Group, Inc? ▼
The most common issue consumers report about RNN Group, Inc is "Threatened to contact someone or share information improperly", specifically "Contacted your employer". This is based on 18 complaints filed with the CFPB.
Are complaints against RNN Group, Inc increasing or decreasing? ▼
Complaints against RNN Group, Inc are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.
What is RNN Group, Inc's reputation grade? ▼
RNN Group, Inc has a reputation grade of D (score: 52.4/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does RNN Group, Inc respond to consumer complaints? ▼
RNN Group, Inc has a 72% timely response rate to CFPB complaints.
In how many states does RNN Group, Inc operate? ▼
RNN Group, Inc has received CFPB complaints from consumers in 14 states, with the most complaints from Michigan (2 complaints).
What can I do if RNN Group, Inc is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If RNN Group, Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |