This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 18 complaints

RNN Group, Inc - Debt Collector Complaint Profile

CFPB complaint profile across 14 states, reputation grade D.

Complaints by issue type

What consumers report about RNN Group, Inc

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 52.4/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: RNN Group, Inc ranks ahead of 19% of the 5,283 collectors PlainCollector grades - 81% keep a cleaner CFPB record, on 18 all-time complaints and a 72% timely-response rate.

19th pct
reputation rank of 5,283 graded collectors
18
CFPB complaints, all-time
72%
answered inside the CFPB window
1
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about RNN Group, Inc?

RNN Group, Inc has accumulated 18 total CFPB complaints across 14 states, with 1 filed in the most recent 12 months against 17 historical complaints before that window. The trailing-12-month volume represents 5.6% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Threatened to contact someone or share information improperly", narrowing to "Contacted your employer". The company posts a 72% timely-response rate.

Complaints have been recorded across 14 states, led by Michigan with 2 and New Jersey with 2. Normalized against the full CFPB collector database, the reputation score of 52.4/100 places RNN Group, Inc in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

18

low-volume (CCDB)

Last 12 months

1

5.6% of all-time complaints

Falling ↓

States active

14

regional footprint

Timely response rate

72%

below sla band

Reputation grade

D

52.4/100 composite

How does RNN Group, Inc's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

52 Bottom 19% higher than 19% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

RNN Group, Inc versus the debt-collection vertical average.

Timely response within SLA 72.2%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 25.0%

Share of US states + territories with at least one filed complaint against this collector.

How does RNN Group, Inc compare to its peers?

How does RNN Group, Inc compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
RNN Group, Inc National average
Complaints (last 12 mo)lower is better
1
0
268
Timely-response ratehigher is better
72%
89%
91%
Consumer-dispute ratelower is better
0%
44%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2014-10 2025-12

Issue Detail Breakdown

Issue Sub-Issue Complaints
Threatened to contact someone or share information improperly - 9
Communication tactics - 4
Attempts to collect debt not owed - 3
Written notification about debt - 1
False statements or representation - 1

Where do complaints against RNN Group, Inc come from?

RNN Group, Inc's own per-state count, not a national baseline.

Top states by complaints against RNN Group, Inc

Across 14 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if RNN Group, Inc contacts you

A grade of D signals how RNN Group, Inc's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really RNN Group, Inc and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how RNN Group, Inc ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against RNN Group, Inc? ▼

The most common issue consumers report about RNN Group, Inc is "Threatened to contact someone or share information improperly", specifically "Contacted your employer". This is based on 18 complaints filed with the CFPB.

Are complaints against RNN Group, Inc increasing or decreasing? ▼

Complaints against RNN Group, Inc are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.

What is RNN Group, Inc's reputation grade? ▼

RNN Group, Inc has a reputation grade of D (score: 52.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does RNN Group, Inc respond to consumer complaints? ▼

RNN Group, Inc has a 72% timely response rate to CFPB complaints.

In how many states does RNN Group, Inc operate? ▼

RNN Group, Inc has received CFPB complaints from consumers in 14 states, with the most complaints from Michigan (2 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.