Total CFPB complaints
46
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 46 complaints
RMB, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 14 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about RMB, Inc.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
13 complaints
- Communication tactics
Communication tactics
8 complaints
- Disclosure verification of debt 5
Disclosure verification of debt
5 complaints
- False statements or representation 4
False statements or representation
4 complaints
- Improper contact or sharing of info 3
Improper contact or sharing of info
3 complaints
- Attempts to collect debt not owed 2
Attempts to collect debt not owed
2 complaints
C
Grade C · 64.3/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about RMB, Inc.?
RMB, Inc. has accumulated 46 total CFPB complaints across 14 states, with 0 filed in the most recent 12 months against 46 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 98% timely-response rate against a 16% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 14 states, led by North Carolina with 12 and Florida with 9, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 64.3/100 places RMB, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
14
Distinct state filings
Timely response rate
98%
Within CFPB SLA window
Consumer disputes
16%
After company response
Reputation grade
C
64.3/100 composite
Response-quality profile
How RMB, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 97.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 32.4%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 25.0%
Share of US states + territories with at least one filed complaint against this collector.
How does RMB, Inc. compare to its peers?
RMB, Inc. National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-04 2020-12
Top Consumer Issues
Cont'd attempts collect debt not owed13 (%)
Communication tactics8 (%)
Disclosure verification of debt5 (%)
False statements or representation4 (%)
Improper contact or sharing of info3 (%)
Attempts to collect debt not owed2 (%)
Took or threatened to take negative or legal action2 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 7 |
| Communication tactics | Frequent or repeated calls | 7 |
| Cont'd attempts collect debt not owed | Debt was paid | 6 |
| Disclosure verification of debt | Not given enough info to verify debt | 5 |
| False statements or representation | Attempted to collect wrong amount | 4 |
| Improper contact or sharing of info | Talked to a third party about my debt | 2 |
| Attempts to collect debt not owed | Debt is not yours | 2 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 2 |
| Communication tactics | Called after sent written cease of comm | 1 |
| Improper contact or sharing of info | Contacted me after I asked not to | 1 |
Where do complaints against RMB, Inc. come from?
The states where consumers have filed the most CFPB complaints against RMB, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against RMB, Inc.
Across 14 states with at least one filing
- North Carolina
North Carolina
12 complaints
- Florida
Florida
9 complaints
- New Jersey
New Jersey
8 complaints
- Alabama
Alabama
5 complaints
- Mississippi 2
Mississippi
2 complaints
- Tennessee 2
Tennessee
2 complaints
- New York 1
New York
1 complaints
- Louisiana 1
Louisiana
1 complaints
Frequently Asked Questions
What is the most common complaint against RMB, Inc.? ▼
The most common issue consumers report about RMB, Inc. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 46 complaints filed with the CFPB.
Are complaints against RMB, Inc. increasing or decreasing? ▼
Complaints against RMB, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is RMB, Inc.'s reputation grade? ▼
RMB, Inc. has a reputation grade of C (score: 64.3/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does RMB, Inc. respond to consumer complaints? ▼
RMB, Inc. has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 16% of cases.
In how many states does RMB, Inc. operate? ▼
RMB, Inc. has received CFPB complaints from consumers in 14 states, with the most complaints from North Carolina (12 complaints).
What can I do if RMB, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If RMB, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |