This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 2 complaints

R.M. Jackson & Associates, P.C. — Debt Collector Complaint Profile

CFPB complaint profile across 2 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about R.M. Jackson & Associates, P.C.

complaints
Source CFPB Consumer Complaint Database
B

Grade B · 73.3/100 composite

This collector has a good complaint record with relatively few complaints and responsive customer service.

What do CFPB complaints reveal about R.M. Jackson & Associates, P.C.?

R.M. Jackson & Associates, P.C. has accumulated 2 total CFPB complaints across 2 states, with 0 filed in the most recent 12 months against 2 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 50% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 2 states, led by Texas with 1 and Colorado with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 73.3/100 places R.M. Jackson & Associates, P.C. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

2

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Stable →

States active

2

Distinct state filings

Timely response rate

50%

Within CFPB SLA window

Consumer disputes

0%

After company response

Reputation grade

B

73.3/100 composite

Response-quality profile

How R.M. Jackson & Associates, P.C. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 50.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 0.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 3.6%

Share of US states + territories with at least one filed complaint against this collector.

How does R.M. Jackson & Associates, P.C. compare to its peers?

How does R.M. Jackson & Associates, P.C. compare? Versus a peer and the national average across 60+ high-volume collectors
R.M. Jackson & Associa… National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
50%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2015-04 2017-06

Top Consumer Issues

Communication tactics1 (%)
Took or threatened to take negative or legal action1 (%)

Most common issue: Communication tactics — Frequent or repeated calls

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Communication tactics Frequent or repeated calls 1
Took or threatened to take negative or legal action Threatened or suggested your credit would be damaged 1

Where do complaints against R.M. Jackson & Associates, P.C. come from?

The states where consumers have filed the most CFPB complaints against R.M. Jackson & Associates, P.C.. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against R.M. Jackson & Associates, P.C.

Across 2 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against R.M. Jackson & Associates, P.C.?

The most common issue consumers report about R.M. Jackson & Associates, P.C. is "Communication tactics", specifically "Frequent or repeated calls". This is based on 2 complaints filed with the CFPB.

Are complaints against R.M. Jackson & Associates, P.C. increasing or decreasing?

Complaints against R.M. Jackson & Associates, P.C. have been stable. The company received 0 complaints in the last 12 months.

What is R.M. Jackson & Associates, P.C.'s reputation grade?

R.M. Jackson & Associates, P.C. has a reputation grade of B (score: 73.3/100). This collector has a good complaint record with relatively few complaints and responsive customer service.

Does R.M. Jackson & Associates, P.C. respond to consumer complaints?

R.M. Jackson & Associates, P.C. has a 50% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does R.M. Jackson & Associates, P.C. operate?

R.M. Jackson & Associates, P.C. has received CFPB complaints from consumers in 2 states, with the most complaints from Texas (1 complaints).

What can I do if R.M. Jackson & Associates, P.C. is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If R.M. Jackson & Associates, P.C. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial