Total CFPB complaints
6
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 6 complaints
Riverwalk Financial CORPORATION — Debt Collector Complaint Profile
CFPB complaint profile across 5 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Riverwalk Financial CORPORATION
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
3 complaints
- Written notification about debt 1
Written notification about debt
1 complaints
- Attempts to collect debt not owed 1
Attempts to collect debt not owed
1 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
D
Grade D · 53.0/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Riverwalk Financial CORPORATION?
Riverwalk Financial CORPORATION has accumulated 6 total CFPB complaints across 5 states, with 0 filed in the most recent 12 months against 6 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Collected or attempted to collect exempt funds", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 17% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 5 states, led by North Carolina with 2 and Pennsylvania with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 53.0/100 places Riverwalk Financial CORPORATION in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
5
Distinct state filings
Timely response rate
17%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
D
53.0/100 composite
Response-quality profile
How Riverwalk Financial CORPORATION performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 16.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 8.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Riverwalk Financial CORPORATION compare to its peers?
Riverwalk Financial CO… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-02 2021-07
Top Consumer Issues
Took or threatened to take negative or legal action3 (%)
Written notification about debt1 (%)
Attempts to collect debt not owed1 (%)
Improper contact or sharing of info1 (%)
Most common issue: Took or threatened to take negative or legal action — Collected or attempted to collect exempt funds
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Collected or attempted to collect exempt funds | 2 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 1 |
| Improper contact or sharing of info | Talked to a third party about my debt | 1 |
Where do complaints against Riverwalk Financial CORPORATION come from?
The states where consumers have filed the most CFPB complaints against Riverwalk Financial CORPORATION. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Riverwalk Financial CORPORATION
Across 5 states with at least one filing
- North Carolina
North Carolina
2 complaints
- Pennsylvania
Pennsylvania
1 complaints
- Montana
Montana
1 complaints
- California
California
1 complaints
- Georgia
Georgia
1 complaints
Frequently Asked Questions
What is the most common complaint against Riverwalk Financial CORPORATION? ▼
The most common issue consumers report about Riverwalk Financial CORPORATION is "Took or threatened to take negative or legal action", specifically "Collected or attempted to collect exempt funds". This is based on 6 complaints filed with the CFPB.
Are complaints against Riverwalk Financial CORPORATION increasing or decreasing? ▼
Complaints against Riverwalk Financial CORPORATION have been stable. The company received 0 complaints in the last 12 months.
What is Riverwalk Financial CORPORATION's reputation grade? ▼
Riverwalk Financial CORPORATION has a reputation grade of D (score: 53.0/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Riverwalk Financial CORPORATION respond to consumer complaints? ▼
Riverwalk Financial CORPORATION has a 17% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Riverwalk Financial CORPORATION operate? ▼
Riverwalk Financial CORPORATION has received CFPB complaints from consumers in 5 states, with the most complaints from North Carolina (2 complaints).
What can I do if Riverwalk Financial CORPORATION is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Riverwalk Financial CORPORATION violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |