Total CFPB complaints
63
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 63 complaints
Rickart Collection Systems, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 11 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Rickart Collection Systems, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
26 complaints
- Written notification about debt
Written notification about debt
11 complaints
- False statements or representation 5
False statements or representation
5 complaints
- Cont'd attempts collect debt not owed 4
Cont'd attempts collect debt not owed
4 complaints
- Took or threatened to take negative or legal action 4
Took or threatened to take negative or legal action
4 complaints
- Communication tactics 4
Communication tactics
4 complaints
C
Grade C · 60.3/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Rickart Collection Systems, Inc.?
Rickart Collection Systems, Inc. has accumulated 63 total CFPB complaints across 11 states, with 1 filed in the most recent 12 months against 62 historical complaints before that window. The trailing-12-month volume represents 1.6% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 97% timely-response rate against a 25% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 11 states, led by New Jersey with 19 and Pennsylvania with 14, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.3/100 places Rickart Collection Systems, Inc. in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
1
1.6% of total history
Falling ↓
States active
11
Distinct state filings
Timely response rate
97%
Within CFPB SLA window
Consumer disputes
25%
After company response
Reputation grade
C
60.3/100 composite
Response-quality profile
How Rickart Collection Systems, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 96.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 50.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 19.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Rickart Collection Systems, Inc. compare to its peers?
Rickart Collection Sys… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2021-07 2025-09
Top Consumer Issues
Attempts to collect debt not owed26 (%)
Written notification about debt11 (%)
False statements or representation5 (%)
Cont'd attempts collect debt not owed4 (%)
Took or threatened to take negative or legal action4 (%)
Disclosure verification of debt2 (%)
Communication tactics4 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 15 |
| Written notification about debt | Didn't receive enough information to verify debt | 11 |
| Attempts to collect debt not owed | Debt was result of identity theft | 6 |
| Attempts to collect debt not owed | Debt was paid | 5 |
| False statements or representation | Attempted to collect wrong amount | 5 |
| Cont'd attempts collect debt not owed | Debt is not mine | 4 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 4 |
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
| Communication tactics | Frequent or repeated calls | 2 |
| Communication tactics | Used obscene, profane, or other abusive language | 2 |
Where do complaints against Rickart Collection Systems, Inc. come from?
The states where consumers have filed the most CFPB complaints against Rickart Collection Systems, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Rickart Collection Systems, Inc.
Across 11 states with at least one filing
- New Jersey
New Jersey
19 complaints
- Pennsylvania
Pennsylvania
14 complaints
- Maryland
Maryland
12 complaints
- Florida 7
Florida
7 complaints
- Delaware 4
Delaware
4 complaints
- Virginia 2
Virginia
2 complaints
- District of Columbia 1
District of Columbia
1 complaints
- Connecticut 1
Connecticut
1 complaints
Frequently Asked Questions
What is the most common complaint against Rickart Collection Systems, Inc.? ▼
The most common issue consumers report about Rickart Collection Systems, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 63 complaints filed with the CFPB.
Are complaints against Rickart Collection Systems, Inc. increasing or decreasing? ▼
Complaints against Rickart Collection Systems, Inc. are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.
What is Rickart Collection Systems, Inc.'s reputation grade? ▼
Rickart Collection Systems, Inc. has a reputation grade of C (score: 60.3/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Rickart Collection Systems, Inc. respond to consumer complaints? ▼
Rickart Collection Systems, Inc. has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 25% of cases.
In how many states does Rickart Collection Systems, Inc. operate? ▼
Rickart Collection Systems, Inc. has received CFPB complaints from consumers in 11 states, with the most complaints from New Jersey (19 complaints).
What can I do if Rickart Collection Systems, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Rickart Collection Systems, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |