Total CFPB complaints
162
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 162 complaints
Renton Collections Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 12 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Renton Collections Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
39 complaints
- Written notification about debt
Written notification about debt
34 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
17 complaints
- False statements or representation
False statements or representation
16 complaints
- Disclosure verification of debt 10
Disclosure verification of debt
10 complaints
- Communication tactics 10
Communication tactics
10 complaints
F
Grade F · 45.5/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Renton Collections Inc.?
Renton Collections Inc. has accumulated 162 total CFPB complaints across 12 states, with 6 filed in the most recent 12 months against 156 historical complaints before that window. The trailing-12-month volume represents 3.7% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 61% timely-response rate against a 22% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 12 states, led by Washington with 139 and California with 9, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 45.5/100 places Renton Collections Inc. in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
6
3.7% of total history
Falling ↓
States active
12
Distinct state filings
Timely response rate
61%
Within CFPB SLA window
Consumer disputes
22%
After company response
Reputation grade
F
45.5/100 composite
Response-quality profile
How Renton Collections Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 61.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 43.1%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 21.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Renton Collections Inc. compare to its peers?
Renton Collections Inc… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2022-01 2026-02
Top Consumer Issues
Written notification about debt34 (%)
Attempts to collect debt not owed39 (%)
False statements or representation16 (%)
Disclosure verification of debt10 (%)
Cont'd attempts collect debt not owed17 (%)
Communication tactics10 (%)
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 27 |
| Attempts to collect debt not owed | Debt was paid | 19 |
| False statements or representation | Attempted to collect wrong amount | 16 |
| Attempts to collect debt not owed | Debt is not yours | 15 |
| Disclosure verification of debt | Not given enough info to verify debt | 10 |
| Cont'd attempts collect debt not owed | Debt was paid | 10 |
| Communication tactics | Used obscene/profane/abusive language | 10 |
| Cont'd attempts collect debt not owed | Debt is not mine | 7 |
| Written notification about debt | Didn't receive notice of right to dispute | 7 |
| Attempts to collect debt not owed | Debt was result of identity theft | 5 |
Where do complaints against Renton Collections Inc. come from?
The states where consumers have filed the most CFPB complaints against Renton Collections Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Renton Collections Inc.
Across 12 states with at least one filing
- Washington
Washington
139 complaints
- California 9
California
9 complaints
- Michigan 2
Michigan
2 complaints
- North Carolina 2
North Carolina
2 complaints
- Arizona 2
Arizona
2 complaints
- Florida 1
Florida
1 complaints
- North Dakota 1
North Dakota
1 complaints
- Minnesota 1
Minnesota
1 complaints
Frequently Asked Questions
What is the most common complaint against Renton Collections Inc.? ▼
The most common issue consumers report about Renton Collections Inc. is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 162 complaints filed with the CFPB.
Are complaints against Renton Collections Inc. increasing or decreasing? ▼
Complaints against Renton Collections Inc. are falling. The company received 6 complaints in the last 12 months, showing improvement over prior periods.
What is Renton Collections Inc.'s reputation grade? ▼
Renton Collections Inc. has a reputation grade of F (score: 45.5/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Renton Collections Inc. respond to consumer complaints? ▼
Renton Collections Inc. has a 61% timely response rate to CFPB complaints. Consumers disputed the company's response in 22% of cases.
In how many states does Renton Collections Inc. operate? ▼
Renton Collections Inc. has received CFPB complaints from consumers in 12 states, with the most complaints from Washington (139 complaints).
What can I do if Renton Collections Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Renton Collections Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |