Total CFPB complaints
24
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 24 complaints
Regional Recovery Services — Debt Collector Complaint Profile
CFPB complaint profile across 15 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Regional Recovery Services
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
6 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
6 complaints
- Communication tactics
Communication tactics
4 complaints
- Threatened to contact someone or share information improperly
Threatened to contact someone or share information improperly
3 complaints
- False statements or representation 2
False statements or representation
2 complaints
- Written notification about debt 2
Written notification about debt
2 complaints
F
Grade F · 41.2/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Regional Recovery Services?
Regional Recovery Services has accumulated 24 total CFPB complaints across 15 states, with 8 filed in the most recent 12 months against 16 historical complaints before that window. The trailing-12-month volume represents 33.3% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened or suggested your credit would be damaged", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 46% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 15 states, led by Indiana with 6 and Florida with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 41.2/100 places Regional Recovery Services in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
8
33.3% of total history
Rising ↑
States active
15
Distinct state filings
Timely response rate
46%
Within CFPB SLA window
Reputation grade
F
41.2/100 composite
Response-quality profile
How Regional Recovery Services performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 45.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 26.8%
Share of US states + territories with at least one filed complaint against this collector.
How does Regional Recovery Services compare to its peers?
Regional Recovery Serv… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2021-05 2026-01
Top Consumer Issues
Took or threatened to take negative or legal action6 (%)
Threatened to contact someone or share information improperly3 (%)
Attempts to collect debt not owed6 (%)
Communication tactics4 (%)
False statements or representation2 (%)
Written notification about debt2 (%)
Most common issue: Took or threatened to take negative or legal action — Threatened or suggested your credit would be damaged
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 5 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 3 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Communication tactics | Frequent or repeated calls | 3 |
| Attempts to collect debt not owed | Debt was result of identity theft | 2 |
| False statements or representation | Indicated you were committing crime by not paying debt | 2 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 1 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 1 |
| Attempts to collect debt not owed | Debt was paid | 1 |
Where do complaints against Regional Recovery Services come from?
The states where consumers have filed the most CFPB complaints against Regional Recovery Services. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Regional Recovery Services
Across 15 states with at least one filing
- Indiana
Indiana
6 complaints
- Florida 2
Florida
2 complaints
- Texas 2
Texas
2 complaints
- Illinois 2
Illinois
2 complaints
- Mississippi 2
Mississippi
2 complaints
- North Dakota 1
North Dakota
1 complaints
- Kansas 1
Kansas
1 complaints
- Nevada 1
Nevada
1 complaints
Frequently Asked Questions
What is the most common complaint against Regional Recovery Services? ▼
The most common issue consumers report about Regional Recovery Services is "Took or threatened to take negative or legal action", specifically "Threatened or suggested your credit would be damaged". This is based on 24 complaints filed with the CFPB.
Are complaints against Regional Recovery Services increasing or decreasing? ▼
Complaints against Regional Recovery Services are rising. The company received 8 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Regional Recovery Services's reputation grade? ▼
Regional Recovery Services has a reputation grade of F (score: 41.2/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Regional Recovery Services respond to consumer complaints? ▼
Regional Recovery Services has a 46% timely response rate to CFPB complaints.
In how many states does Regional Recovery Services operate? ▼
Regional Recovery Services has received CFPB complaints from consumers in 15 states, with the most complaints from Indiana (6 complaints).
What can I do if Regional Recovery Services is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Regional Recovery Services violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |