This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 645 complaints

Regional Management Corporation - Debt Collector Complaint Profile

CFPB complaint profile across 34 states, reputation grade D.

Complaints by issue type

What consumers report about Regional Management Corporation

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 58.0/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Regional Management Corporation ranks ahead of 35% of the 5,283 collectors PlainCollector grades - 65% keep a cleaner CFPB record, on 645 all-time complaints and a 98% timely-response rate.

35th pct
reputation rank of 5,283 graded collectors
645
CFPB complaints, all-time
98%
answered inside the CFPB window
191
in the last 12 months (rising)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Regional Management Corporation?

Regional Management Corporation has accumulated 645 total CFPB complaints across 34 states, with 191 filed in the most recent 12 months against 454 historical complaints before that window. The trailing-12-month volume represents 29.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 98% timely-response rate against a 12% consumer-dispute-after-response rate.

Complaints have been recorded across 34 states, led by Texas with 213 and South Carolina with 101. Normalized against the full CFPB collector database, the reputation score of 58.0/100 places Regional Management Corporation in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

645

mid-volume (CCDB)

Last 12 months

191

29.6% of all-time complaints

Rising ↑

States active

34

multi-region footprint

Timely response rate

98%

excellent band

Consumer disputes

12%

average (vertical avg ~19%)

Reputation grade

D

58.0/100 composite

How does Regional Management Corporation's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

58 35th percentile higher than 35% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Regional Management Corporation versus the debt-collection vertical average.

Timely response within SLA 97.9%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 12.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 60.7%

Share of US states + territories with at least one filed complaint against this collector.

How does Regional Management Corporation compare to its peers?

How does Regional Management Corporation compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Regional Management Co… National average
Complaints (last 12 mo)lower is better
191
67
268
Timely-response ratehigher is better
98%
98%
91%
Consumer-dispute ratelower is better
12%
19%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2021-03 2025-08

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 218
Communication tactics - 140
Took or threatened to take negative or legal action - 111
Written notification about debt - 44
False statements or representation - 41
Threatened to contact someone or share information improperly - 36
Improper contact or sharing of info - 17
Disclosure verification of debt - 15
Cont'd attempts collect debt not owed - 12
Electronic communications - 7

Where do complaints against Regional Management Corporation come from?

Regional Management Corporation's own per-state count, not a national baseline.

Top states by complaints against Regional Management Corporation

Across 34 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Regional Management Corporation contacts you

A grade of D signals how Regional Management Corporation's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Regional Management Corporation and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Regional Management Corporation ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Regional Management Corporation? ▼

The most common issue consumers report about Regional Management Corporation is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 645 complaints filed with the CFPB.

Are complaints against Regional Management Corporation increasing or decreasing? ▼

Complaints against Regional Management Corporation are rising. The company received 191 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is Regional Management Corporation's reputation grade? ▼

Regional Management Corporation has a reputation grade of D (score: 58.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Regional Management Corporation respond to consumer complaints? ▼

Regional Management Corporation has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 12% of cases.

In how many states does Regional Management Corporation operate? ▼

Regional Management Corporation has received CFPB complaints from consumers in 34 states, with the most complaints from Texas (213 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.