Total CFPB complaints
584
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 584 complaints
Regional Management Corporation — Debt Collector Complaint Profile
CFPB complaint profile across 32 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Regional Management Corporation
- Attempts to collect debt not owed
Attempts to collect debt not owed
189 complaints
- Communication tactics
Communication tactics
115 complaints
- Took or threatened to take negative or legal action 75
Took or threatened to take negative or legal action
75 complaints
- False statements or representation 30
False statements or representation
30 complaints
- Written notification about debt 27
Written notification about debt
27 complaints
- Threatened to contact someone or share information improperly 16
Threatened to contact someone or share information improperly
16 complaints
D
Grade D · 58.0/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Regional Management Corporation?
Regional Management Corporation has accumulated 584 total CFPB complaints across 32 states, with 168 filed in the most recent 12 months against 416 historical complaints before that window. The trailing-12-month volume represents 28.8% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 98% timely-response rate against a 12% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 32 states, led by Texas with 186 and South Carolina with 90, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.0/100 places Regional Management Corporation in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
168
28.8% of total history
Rising ↑
States active
32
Distinct state filings
Timely response rate
98%
Within CFPB SLA window
Consumer disputes
12%
After company response
Reputation grade
D
58.0/100 composite
Response-quality profile
How Regional Management Corporation performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 97.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 23.9%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 57.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Regional Management Corporation compare to its peers?
Regional Management Co… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2024-04 2026-03
Top Consumer Issues
Attempts to collect debt not owed189 (%)
Communication tactics115 (%)
Took or threatened to take negative or legal action75 (%)
False statements or representation30 (%)
Written notification about debt27 (%)
Threatened to contact someone or share information improperly16 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 99 |
| Communication tactics | Frequent or repeated calls | 77 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 75 |
| Attempts to collect debt not owed | Debt was result of identity theft | 72 |
| False statements or representation | Attempted to collect wrong amount | 30 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 28 |
| Written notification about debt | Didn't receive enough information to verify debt | 27 |
| Attempts to collect debt not owed | Debt was paid | 18 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 16 |
| Communication tactics | Called after sent written cease of comm | 10 |
Where do complaints against Regional Management Corporation come from?
The states where consumers have filed the most CFPB complaints against Regional Management Corporation. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Regional Management Corporation
Across 32 states with at least one filing
- Texas
Texas
186 complaints
- South Carolina
South Carolina
90 complaints
- North Carolina 74
North Carolina
74 complaints
- Alabama 38
Alabama
38 complaints
- Georgia 25
Georgia
25 complaints
- Oklahoma 23
Oklahoma
23 complaints
- Tennessee 18
Tennessee
18 complaints
- Illinois 14
Illinois
14 complaints
Frequently Asked Questions
What is the most common complaint against Regional Management Corporation? ▼
The most common issue consumers report about Regional Management Corporation is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 584 complaints filed with the CFPB.
Are complaints against Regional Management Corporation increasing or decreasing? ▼
Complaints against Regional Management Corporation are rising. The company received 168 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Regional Management Corporation's reputation grade? ▼
Regional Management Corporation has a reputation grade of D (score: 58.0/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Regional Management Corporation respond to consumer complaints? ▼
Regional Management Corporation has a 98% timely response rate to CFPB complaints. Consumers disputed the company's response in 12% of cases.
In how many states does Regional Management Corporation operate? ▼
Regional Management Corporation has received CFPB complaints from consumers in 32 states, with the most complaints from Texas (186 complaints).
What can I do if Regional Management Corporation is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Regional Management Corporation violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |