Total CFPB complaints
12
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 12 complaints
Regional Credit Solutions — Debt Collector Complaint Profile
CFPB complaint profile across 11 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Regional Credit Solutions
- Communication tactics
Communication tactics
5 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
3 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
3 complaints
- Improper contact or sharing of info 1
Improper contact or sharing of info
1 complaints
D
Grade D · 55.0/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Regional Credit Solutions?
Regional Credit Solutions has accumulated 12 total CFPB complaints across 11 states, with 0 filed in the most recent 12 months against 12 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Taking/threatening an illegal action", narrowing to "Threatened arrest/jail if do not pay", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 67% timely-response rate against a 42% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 11 states, led by Virginia with 2 and California with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 55.0/100 places Regional Credit Solutions in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
11
Distinct state filings
Timely response rate
67%
Within CFPB SLA window
Consumer disputes
42%
After company response
Reputation grade
D
55.0/100 composite
Response-quality profile
How Regional Credit Solutions performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 66.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 83.3%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 19.6%
Share of US states + territories with at least one filed complaint against this collector.
How does Regional Credit Solutions compare to its peers?
Regional Credit Soluti… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-12 2014-05
Top Consumer Issues
Taking/threatening an illegal action3 (%)
Cont'd attempts collect debt not owed3 (%)
Communication tactics5 (%)
Improper contact or sharing of info1 (%)
Most common issue: Taking/threatening an illegal action — Threatened arrest/jail if do not pay
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 3 |
| Cont'd attempts collect debt not owed | Debt is not mine | 3 |
| Communication tactics | Frequent or repeated calls | 2 |
| Communication tactics | Used obscene/profane/abusive language | 2 |
| Communication tactics | Threatened to take legal action | 1 |
| Improper contact or sharing of info | Contacted employer after asked not to | 1 |
Where do complaints against Regional Credit Solutions come from?
The states where consumers have filed the most CFPB complaints against Regional Credit Solutions. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Regional Credit Solutions
Across 11 states with at least one filing
- Virginia
Virginia
2 complaints
- California
California
1 complaints
- Maryland
Maryland
1 complaints
- Missouri
Missouri
1 complaints
- Idaho
Idaho
1 complaints
- Colorado
Colorado
1 complaints
- Connecticut
Connecticut
1 complaints
- Illinois
Illinois
1 complaints
Frequently Asked Questions
What is the most common complaint against Regional Credit Solutions? ▼
The most common issue consumers report about Regional Credit Solutions is "Taking/threatening an illegal action", specifically "Threatened arrest/jail if do not pay". This is based on 12 complaints filed with the CFPB.
Are complaints against Regional Credit Solutions increasing or decreasing? ▼
Complaints against Regional Credit Solutions have been stable. The company received 0 complaints in the last 12 months.
What is Regional Credit Solutions's reputation grade? ▼
Regional Credit Solutions has a reputation grade of D (score: 55.0/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Regional Credit Solutions respond to consumer complaints? ▼
Regional Credit Solutions has a 67% timely response rate to CFPB complaints. Consumers disputed the company's response in 42% of cases.
In how many states does Regional Credit Solutions operate? ▼
Regional Credit Solutions has received CFPB complaints from consumers in 11 states, with the most complaints from Virginia (2 complaints).
What can I do if Regional Credit Solutions is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Regional Credit Solutions violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |