This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 25 complaints

Red Cedar Services, Inc — Debt Collector Complaint Profile

CFPB complaint profile across 16 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Red Cedar Services, Inc

complaints
Source CFPB Consumer Complaint Database
B

Grade B · 67.0/100 composite

This collector has a good complaint record with relatively few complaints and responsive customer service.

What do CFPB complaints reveal about Red Cedar Services, Inc?

Red Cedar Services, Inc has accumulated 25 total CFPB complaints across 16 states, with 0 filed in the most recent 12 months against 25 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 88% timely-response rate against a 5% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 16 states, led by Texas with 5 and New Jersey with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 67.0/100 places Red Cedar Services, Inc in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

25

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Stable →

States active

16

Distinct state filings

Timely response rate

88%

Within CFPB SLA window

Consumer disputes

5%

After company response

Reputation grade

B

67.0/100 composite

Response-quality profile

How Red Cedar Services, Inc performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 88.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 9.5%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 28.6%

Share of US states + territories with at least one filed complaint against this collector.

How does Red Cedar Services, Inc compare to its peers?

How does Red Cedar Services, Inc compare? Versus a peer and the national average across 60+ high-volume collectors
Red Cedar Services, In… National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
88%
100%
91%
Consumer-dispute ratelower is better
5%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2014-01 2021-01

Top Consumer Issues

Communication tactics10 (%)
Cont'd attempts collect debt not owed3 (%)
Taking/threatening an illegal action2 (%)
Improper contact or sharing of info2 (%)
False statements or representation2 (%)
Attempts to collect debt not owed3 (%)

Most common issue: Communication tactics — Frequent or repeated calls

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Communication tactics Frequent or repeated calls 4
Communication tactics Called after sent written cease of comm 3
Cont'd attempts collect debt not owed Debt is not mine 3
Taking/threatening an illegal action Threatened arrest/jail if do not pay 2
Improper contact or sharing of info Contacted me after I asked not to 2
Communication tactics Threatened to take legal action 2
False statements or representation Impersonated an attorney or official 2
Attempts to collect debt not owed Debt is not yours 2
Attempts to collect debt not owed Debt was paid 1
Communication tactics You told them to stop contacting you, but they keep trying 1

Where do complaints against Red Cedar Services, Inc come from?

The states where consumers have filed the most CFPB complaints against Red Cedar Services, Inc. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Red Cedar Services, Inc

Across 16 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Red Cedar Services, Inc?

The most common issue consumers report about Red Cedar Services, Inc is "Communication tactics", specifically "Frequent or repeated calls". This is based on 25 complaints filed with the CFPB.

Are complaints against Red Cedar Services, Inc increasing or decreasing?

Complaints against Red Cedar Services, Inc have been stable. The company received 0 complaints in the last 12 months.

What is Red Cedar Services, Inc's reputation grade?

Red Cedar Services, Inc has a reputation grade of B (score: 67.0/100). This collector has a good complaint record with relatively few complaints and responsive customer service.

Does Red Cedar Services, Inc respond to consumer complaints?

Red Cedar Services, Inc has a 88% timely response rate to CFPB complaints. Consumers disputed the company's response in 5% of cases.

In how many states does Red Cedar Services, Inc operate?

Red Cedar Services, Inc has received CFPB complaints from consumers in 16 states, with the most complaints from Texas (5 complaints).

What can I do if Red Cedar Services, Inc is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Red Cedar Services, Inc violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial