Total CFPB complaints
113
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 113 complaints
Recovery Solutions Group, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 31 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Recovery Solutions Group, LLC
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
22 complaints
- Threatened to contact someone or share information improperly
Threatened to contact someone or share information improperly
17 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
15 complaints
- Communication tactics
Communication tactics
11 complaints
- False statements or representation 5
False statements or representation
5 complaints
- Written notification about debt 5
Written notification about debt
5 complaints
F
Grade F · 45.0/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Recovery Solutions Group, LLC?
Recovery Solutions Group, LLC has accumulated 113 total CFPB complaints across 31 states, with 17 filed in the most recent 12 months against 96 historical complaints before that window. The trailing-12-month volume represents 15.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 64% timely-response rate against a 31% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 31 states, led by California with 17 and Florida with 13, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 45.0/100 places Recovery Solutions Group, LLC in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
17
15.0% of total history
Stable →
States active
31
Distinct state filings
Timely response rate
64%
Within CFPB SLA window
Consumer disputes
31%
After company response
Reputation grade
F
45.0/100 composite
Response-quality profile
How Recovery Solutions Group, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 63.7%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 62.5%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 55.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Recovery Solutions Group, LLC compare to its peers?
Recovery Solutions Gro… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-01 2026-02
Top Consumer Issues
Attempts to collect debt not owed15 (%)
Took or threatened to take negative or legal action22 (%)
Threatened to contact someone or share information improperly17 (%)
Communication tactics11 (%)
False statements or representation5 (%)
Written notification about debt5 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 15 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 13 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 11 |
| Communication tactics | Frequent or repeated calls | 7 |
| Threatened to contact someone or share information improperly | Contacted you after you asked them to stop | 6 |
| False statements or representation | Attempted to collect wrong amount | 5 |
| Written notification about debt | Didn't receive enough information to verify debt | 5 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 5 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 4 |
| Communication tactics | Used obscene, profane, or other abusive language | 4 |
Where do complaints against Recovery Solutions Group, LLC come from?
The states where consumers have filed the most CFPB complaints against Recovery Solutions Group, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Recovery Solutions Group, LLC
Across 31 states with at least one filing
- California
California
17 complaints
- Florida
Florida
13 complaints
- Texas
Texas
10 complaints
- New York
New York
7 complaints
- Maryland 6
Maryland
6 complaints
- Pennsylvania 6
Pennsylvania
6 complaints
- Virginia 5
Virginia
5 complaints
- Georgia 4
Georgia
4 complaints
Frequently Asked Questions
What is the most common complaint against Recovery Solutions Group, LLC? ▼
The most common issue consumers report about Recovery Solutions Group, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 113 complaints filed with the CFPB.
Are complaints against Recovery Solutions Group, LLC increasing or decreasing? ▼
Complaints against Recovery Solutions Group, LLC have been stable. The company received 17 complaints in the last 12 months.
What is Recovery Solutions Group, LLC's reputation grade? ▼
Recovery Solutions Group, LLC has a reputation grade of F (score: 45.0/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Recovery Solutions Group, LLC respond to consumer complaints? ▼
Recovery Solutions Group, LLC has a 64% timely response rate to CFPB complaints. Consumers disputed the company's response in 31% of cases.
In how many states does Recovery Solutions Group, LLC operate? ▼
Recovery Solutions Group, LLC has received CFPB complaints from consumers in 31 states, with the most complaints from California (17 complaints).
What can I do if Recovery Solutions Group, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Recovery Solutions Group, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |