This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 115 complaints

Recovery Solutions Group, LLC - Debt Collector Complaint Profile

CFPB complaint profile across 31 states, reputation grade F.

Complaints by issue type

What consumers report about Recovery Solutions Group, LLC

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 45.0/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: Recovery Solutions Group, LLC ranks ahead of 8% of the 5,283 collectors PlainCollector grades - 92% keep a cleaner CFPB record, on 115 all-time complaints and a 64% timely-response rate.

8th pct
reputation rank of 5,283 graded collectors
115
CFPB complaints, all-time
64%
answered inside the CFPB window
10
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Recovery Solutions Group, LLC?

Recovery Solutions Group, LLC has accumulated 115 total CFPB complaints across 31 states, with 10 filed in the most recent 12 months against 105 historical complaints before that window. The trailing-12-month volume represents 8.7% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Debt is not yours". The company posts a 64% timely-response rate against a 31% consumer-dispute-after-response rate.

Complaints have been recorded across 31 states, led by California with 17 and Florida with 12. Normalized against the full CFPB collector database, the reputation score of 45.0/100 places Recovery Solutions Group, LLC in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

115

mid-volume (CCDB)

Last 12 months

10

8.7% of all-time complaints

Falling ↓

States active

31

multi-region footprint

Timely response rate

64%

below sla band

Consumer disputes

31%

high (vertical avg ~19%)

Reputation grade

F

45.0/100 composite

How does Recovery Solutions Group, LLC's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

45 Bottom 8% higher than 8% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). This entry sits in this band. 50–60: 1,469 graded collectors (28%). Above this entry. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Recovery Solutions Group, LLC versus the debt-collection vertical average.

Timely response within SLA 63.7%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 31.3%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 55.4%

Share of US states + territories with at least one filed complaint against this collector.

How does Recovery Solutions Group, LLC compare to its peers?

How does Recovery Solutions Group, LLC compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Recovery Solutions Gro… National average
Complaints (last 12 mo)lower is better
10
18
268
Timely-response ratehigher is better
64%
99%
91%
Consumer-dispute ratelower is better
31%
7%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-03 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Took or threatened to take negative or legal action - 29
Attempts to collect debt not owed - 25
Threatened to contact someone or share information improperly - 17
Communication tactics - 16
False statements or representation - 11
Taking/threatening an illegal action - 6
Written notification about debt - 5
Improper contact or sharing of info - 3
Electronic communications - 2
Cont'd attempts collect debt not owed - 1

Where do complaints against Recovery Solutions Group, LLC come from?

Recovery Solutions Group, LLC's own per-state count, not a national baseline.

Top states by complaints against Recovery Solutions Group, LLC

Across 31 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Recovery Solutions Group, LLC contacts you

A grade of F signals how Recovery Solutions Group, LLC's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Recovery Solutions Group, LLC and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Recovery Solutions Group, LLC ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Recovery Solutions Group, LLC? ▼

The most common issue consumers report about Recovery Solutions Group, LLC is "Took or threatened to take negative or legal action", specifically "Debt is not yours". This is based on 115 complaints filed with the CFPB.

Are complaints against Recovery Solutions Group, LLC increasing or decreasing? ▼

Complaints against Recovery Solutions Group, LLC are falling. The company received 10 complaints in the last 12 months, showing improvement over prior periods.

What is Recovery Solutions Group, LLC's reputation grade? ▼

Recovery Solutions Group, LLC has a reputation grade of F (score: 45.0/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Recovery Solutions Group, LLC respond to consumer complaints? ▼

Recovery Solutions Group, LLC has a 64% timely response rate to CFPB complaints. Consumers disputed the company's response in 31% of cases.

In how many states does Recovery Solutions Group, LLC operate? ▼

Recovery Solutions Group, LLC has received CFPB complaints from consumers in 31 states, with the most complaints from California (17 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.