Total CFPB complaints
130
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 130 complaints
Receivables Outsourcing, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 19 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Receivables Outsourcing, Inc.
- Attempts to collect debt not owed
Attempts to collect debt not owed
38 complaints
- Communication tactics
Communication tactics
23 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
23 complaints
- Written notification about debt
Written notification about debt
17 complaints
- Disclosure verification of debt 8
Disclosure verification of debt
8 complaints
- False statements or representation 7
False statements or representation
7 complaints
D
Grade D · 59.2/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Receivables Outsourcing, Inc.?
Receivables Outsourcing, Inc. has accumulated 130 total CFPB complaints across 19 states, with 12 filed in the most recent 12 months against 118 historical complaints before that window. The trailing-12-month volume represents 9.2% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 93% timely-response rate against a 14% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 19 states, led by Maryland with 47 and Ohio with 14, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.2/100 places Receivables Outsourcing, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
12
9.2% of total history
Stable →
States active
19
Distinct state filings
Timely response rate
93%
Within CFPB SLA window
Consumer disputes
14%
After company response
Reputation grade
D
59.2/100 composite
Response-quality profile
How Receivables Outsourcing, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 93.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 28.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 33.9%
Share of US states + territories with at least one filed complaint against this collector.
How does Receivables Outsourcing, Inc. compare to its peers?
Receivables Outsourcin… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-05 2026-03
Top Consumer Issues
Attempts to collect debt not owed38 (%)
Communication tactics23 (%)
Written notification about debt17 (%)
Cont'd attempts collect debt not owed23 (%)
Disclosure verification of debt8 (%)
False statements or representation7 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 27 |
| Communication tactics | Frequent or repeated calls | 18 |
| Written notification about debt | Didn't receive enough information to verify debt | 12 |
| Cont'd attempts collect debt not owed | Debt was paid | 12 |
| Attempts to collect debt not owed | Debt was paid | 11 |
| Cont'd attempts collect debt not owed | Debt is not mine | 11 |
| Disclosure verification of debt | Not given enough info to verify debt | 8 |
| False statements or representation | Attempted to collect wrong amount | 7 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 5 |
| Written notification about debt | Didn't receive notice of right to dispute | 5 |
Where do complaints against Receivables Outsourcing, Inc. come from?
The states where consumers have filed the most CFPB complaints against Receivables Outsourcing, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Receivables Outsourcing, Inc.
Across 19 states with at least one filing
- Maryland
Maryland
47 complaints
- Ohio 14
Ohio
14 complaints
- Pennsylvania 10
Pennsylvania
10 complaints
- District of Columbia 9
District of Columbia
9 complaints
- Massachusetts 8
Massachusetts
8 complaints
- Florida 7
Florida
7 complaints
- New Jersey 7
New Jersey
7 complaints
- Virginia 5
Virginia
5 complaints
Frequently Asked Questions
What is the most common complaint against Receivables Outsourcing, Inc.? ▼
The most common issue consumers report about Receivables Outsourcing, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 130 complaints filed with the CFPB.
Are complaints against Receivables Outsourcing, Inc. increasing or decreasing? ▼
Complaints against Receivables Outsourcing, Inc. have been stable. The company received 12 complaints in the last 12 months.
What is Receivables Outsourcing, Inc.'s reputation grade? ▼
Receivables Outsourcing, Inc. has a reputation grade of D (score: 59.2/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Receivables Outsourcing, Inc. respond to consumer complaints? ▼
Receivables Outsourcing, Inc. has a 93% timely response rate to CFPB complaints. Consumers disputed the company's response in 14% of cases.
In how many states does Receivables Outsourcing, Inc. operate? ▼
Receivables Outsourcing, Inc. has received CFPB complaints from consumers in 19 states, with the most complaints from Maryland (47 complaints).
What can I do if Receivables Outsourcing, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Receivables Outsourcing, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |