Total CFPB complaints
25
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 25 complaints
Receivables Management Associates — Debt Collector Complaint Profile
CFPB complaint profile across 8 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Receivables Management Associates
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
7 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
7 complaints
- Written notification about debt
Written notification about debt
5 complaints
- Communication tactics 2
Communication tactics
2 complaints
- Taking/threatening an illegal action 1
Taking/threatening an illegal action
1 complaints
- False statements or representation 1
False statements or representation
1 complaints
B
Grade B · 69.5/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about Receivables Management Associates?
Receivables Management Associates has accumulated 25 total CFPB complaints across 8 states, with 3 filed in the most recent 12 months against 22 historical complaints before that window. The trailing-12-month volume represents 12.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt was paid", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 92% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 8 states, led by Virginia with 17 and New York with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 69.5/100 places Receivables Management Associates in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
3
12.0% of total history
Rising ↑
States active
8
Distinct state filings
Timely response rate
92%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
B
69.5/100 composite
Response-quality profile
How Receivables Management Associates performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 92.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 14.3%
Share of US states + territories with at least one filed complaint against this collector.
How does Receivables Management Associates compare to its peers?
Receivables Management… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2015-07 2025-04
Top Consumer Issues
Cont'd attempts collect debt not owed7 (%)
Written notification about debt5 (%)
Attempts to collect debt not owed7 (%)
Communication tactics2 (%)
Taking/threatening an illegal action1 (%)
False statements or representation1 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt was paid
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt was paid | 5 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Attempts to collect debt not owed | Debt was paid | 3 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 2 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Written notification about debt | Notification didn't disclose it was an attempt to collect a debt | 1 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 1 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
Where do complaints against Receivables Management Associates come from?
The states where consumers have filed the most CFPB complaints against Receivables Management Associates. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Receivables Management Associates
Across 8 states with at least one filing
- Virginia
Virginia
17 complaints
- New York 2
New York
2 complaints
- Texas 1
Texas
1 complaints
- Georgia 1
Georgia
1 complaints
- Florida 1
Florida
1 complaints
- North Carolina 1
North Carolina
1 complaints
- Alaska 1
Alaska
1 complaints
- New Jersey 1
New Jersey
1 complaints
Frequently Asked Questions
What is the most common complaint against Receivables Management Associates? ▼
The most common issue consumers report about Receivables Management Associates is "Cont'd attempts collect debt not owed", specifically "Debt was paid". This is based on 25 complaints filed with the CFPB.
Are complaints against Receivables Management Associates increasing or decreasing? ▼
Complaints against Receivables Management Associates are rising. The company received 3 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Receivables Management Associates's reputation grade? ▼
Receivables Management Associates has a reputation grade of B (score: 69.5/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does Receivables Management Associates respond to consumer complaints? ▼
Receivables Management Associates has a 92% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Receivables Management Associates operate? ▼
Receivables Management Associates has received CFPB complaints from consumers in 8 states, with the most complaints from Virginia (17 complaints).
What can I do if Receivables Management Associates is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Receivables Management Associates violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |