Total CFPB complaints
19
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 19 complaints
RCS Recovery Services, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 11 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about RCS Recovery Services, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
5 complaints
- Communication tactics
Communication tactics
4 complaints
- Taking/threatening an illegal action
Taking/threatening an illegal action
2 complaints
- Disclosure verification of debt
Disclosure verification of debt
2 complaints
- Took or threatened to take negative or legal action 1
Took or threatened to take negative or legal action
1 complaints
- False statements or representation 1
False statements or representation
1 complaints
C
Grade C · 62.3/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about RCS Recovery Services, LLC?
RCS Recovery Services, LLC has accumulated 19 total CFPB complaints across 11 states, with 0 filed in the most recent 12 months against 19 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Taking/threatening an illegal action", narrowing to "Threatened to sue on too old debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 89% timely-response rate against a 33% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 11 states, led by Florida with 5 and Virginia with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 62.3/100 places RCS Recovery Services, LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
11
Distinct state filings
Timely response rate
89%
Within CFPB SLA window
Consumer disputes
33%
After company response
Reputation grade
C
62.3/100 composite
Response-quality profile
How RCS Recovery Services, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 89.5%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 66.7%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 19.6%
Share of US states + territories with at least one filed complaint against this collector.
How does RCS Recovery Services, LLC compare to its peers?
RCS Recovery Services,… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2014-03 2023-07
Top Consumer Issues
Taking/threatening an illegal action2 (%)
Disclosure verification of debt2 (%)
Communication tactics4 (%)
Attempts to collect debt not owed5 (%)
Took or threatened to take negative or legal action1 (%)
False statements or representation1 (%)
Most common issue: Taking/threatening an illegal action — Threatened to sue on too old debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Taking/threatening an illegal action | Threatened to sue on too old debt | 2 |
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
| Communication tactics | Threatened to take legal action | 2 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 2 |
| Attempts to collect debt not owed | Debt was paid | 2 |
| Took or threatened to take negative or legal action | Collected or attempted to collect exempt funds | 1 |
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
| False statements or representation | Attempted to collect wrong amount | 1 |
| Communication tactics | Frequent or repeated calls | 1 |
| Communication tactics | Called before 8am or after 9pm | 1 |
Where do complaints against RCS Recovery Services, LLC come from?
The states where consumers have filed the most CFPB complaints against RCS Recovery Services, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against RCS Recovery Services, LLC
Across 11 states with at least one filing
- Florida
Florida
5 complaints
- Virginia
Virginia
3 complaints
- Colorado
Colorado
2 complaints
- Wisconsin
Wisconsin
2 complaints
- Texas 1
Texas
1 complaints
- Louisiana 1
Louisiana
1 complaints
- California 1
California
1 complaints
- Minnesota 1
Minnesota
1 complaints
Frequently Asked Questions
What is the most common complaint against RCS Recovery Services, LLC? ▼
The most common issue consumers report about RCS Recovery Services, LLC is "Taking/threatening an illegal action", specifically "Threatened to sue on too old debt". This is based on 19 complaints filed with the CFPB.
Are complaints against RCS Recovery Services, LLC increasing or decreasing? ▼
Complaints against RCS Recovery Services, LLC have been stable. The company received 0 complaints in the last 12 months.
What is RCS Recovery Services, LLC's reputation grade? ▼
RCS Recovery Services, LLC has a reputation grade of C (score: 62.3/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does RCS Recovery Services, LLC respond to consumer complaints? ▼
RCS Recovery Services, LLC has a 89% timely response rate to CFPB complaints. Consumers disputed the company's response in 33% of cases.
In how many states does RCS Recovery Services, LLC operate? ▼
RCS Recovery Services, LLC has received CFPB complaints from consumers in 11 states, with the most complaints from Florida (5 complaints).
What can I do if RCS Recovery Services, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If RCS Recovery Services, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |