This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 6 complaints

RCS Capital Partners, Inc. — Debt Collector Complaint Profile

CFPB complaint profile across 6 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about RCS Capital Partners, Inc.

complaints
Source CFPB Consumer Complaint Database
D

Grade D · 57.9/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

What do CFPB complaints reveal about RCS Capital Partners, Inc.?

RCS Capital Partners, Inc. has accumulated 6 total CFPB complaints across 6 states, with 0 filed in the most recent 12 months against 6 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Used obscene, profane, or other abusive language", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 67% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 6 states, led by California with 1 and Delaware with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 57.9/100 places RCS Capital Partners, Inc. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

6

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Stable →

States active

6

Distinct state filings

Timely response rate

67%

Within CFPB SLA window

Reputation grade

D

57.9/100 composite

Response-quality profile

How RCS Capital Partners, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 66.7%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 10.7%

Share of US states + territories with at least one filed complaint against this collector.

How does RCS Capital Partners, Inc. compare to its peers?

How does RCS Capital Partners, Inc. compare? Versus a peer and the national average across 60+ high-volume collectors
RCS Capital Partners, … National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
67%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2020-05 2022-06

Top Consumer Issues

Communication tactics4 (%)
Written notification about debt2 (%)

Most common issue: Communication tactics — Used obscene, profane, or other abusive language

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Communication tactics Used obscene, profane, or other abusive language 2
Communication tactics You told them to stop contacting you, but they keep trying 1
Written notification about debt Didn't receive notice of right to dispute 1
Communication tactics Frequent or repeated calls 1
Written notification about debt Didn't receive enough information to verify debt 1

Where do complaints against RCS Capital Partners, Inc. come from?

The states where consumers have filed the most CFPB complaints against RCS Capital Partners, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against RCS Capital Partners, Inc.

Across 6 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against RCS Capital Partners, Inc.?

The most common issue consumers report about RCS Capital Partners, Inc. is "Communication tactics", specifically "Used obscene, profane, or other abusive language". This is based on 6 complaints filed with the CFPB.

Are complaints against RCS Capital Partners, Inc. increasing or decreasing?

Complaints against RCS Capital Partners, Inc. have been stable. The company received 0 complaints in the last 12 months.

What is RCS Capital Partners, Inc.'s reputation grade?

RCS Capital Partners, Inc. has a reputation grade of D (score: 57.9/100). This collector has a poor complaint record with above-average complaints and below-average response rates.

Does RCS Capital Partners, Inc. respond to consumer complaints?

RCS Capital Partners, Inc. has a 67% timely response rate to CFPB complaints.

In how many states does RCS Capital Partners, Inc. operate?

RCS Capital Partners, Inc. has received CFPB complaints from consumers in 6 states, with the most complaints from California (1 complaints).

What can I do if RCS Capital Partners, Inc. is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If RCS Capital Partners, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial