Total CFPB complaints
26
low-volume (CCDB)
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 7 states, reputation grade B.
What consumers report about R & R Collection Service, Inc.
Written notification about debt
6 complaints
Cont'd attempts collect debt not owed
6 complaints
Communication tactics
4 complaints
Attempts to collect debt not owed
3 complaints
Took or threatened to take negative or legal action
3 complaints
False statements or representation
2 complaints
Data updated July 2026
Grade B · 65.9/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.
The verdict
A reputation grade of B: R & R Collection Service, Inc. ranks ahead of 61% of the 5,283 collectors PlainCollector grades - 39% keep a cleaner CFPB record, on 26 all-time complaints and a 100% timely-response rate.
Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.
R & R Collection Service, Inc. has accumulated 26 total CFPB complaints across 7 states, with 0 filed in the most recent 12 months against 26 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Debt is not mine". The company posts a 100% timely-response rate against a 25% consumer-dispute-after-response rate.
Complaints have been recorded across 7 states, led by Texas with 19 and Colorado with 2. Normalized against the full CFPB collector database, the reputation score of 65.9/100 places R & R Collection Service, Inc. in grade band B.
Total CFPB complaints
26
low-volume (CCDB)
Last 12 months
0
0.0% of all-time complaints
Falling ↓
States active
7
regional footprint
Timely response rate
100%
excellent band
Consumer disputes
25%
elevated (vertical avg ~19%)
Reputation grade
B
65.9/100 composite
Reputation score vs. every graded collector
PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)
66 61st percentile higher than 61% of 5,283 graded collectors
Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.
Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026
R & R Collection Service, Inc. versus the debt-collection vertical average.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | - | 6 |
| Cont'd attempts collect debt not owed | - | 6 |
| Communication tactics | - | 4 |
| Attempts to collect debt not owed | - | 3 |
| Took or threatened to take negative or legal action | - | 3 |
| False statements or representation | - | 2 |
| Disclosure verification of debt | - | 2 |
R & R Collection Service, Inc.'s own per-state count, not a national baseline.
Across 7 states with at least one filing
Texas
19 complaints
Colorado
2 complaints
California
1 complaints
District of Columbia
1 complaints
Georgia
1 complaints
Oklahoma
1 complaints
Utah
1 complaints
What to do if R & R Collection Service, Inc. contacts you
A grade of B signals how R & R Collection Service, Inc.'s CFPB record compares to peers, here is how to act on it.
Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.
The most common issue consumers report about R & R Collection Service, Inc. is "Written notification about debt", specifically "Debt is not mine". This is based on 26 complaints filed with the CFPB.
Complaints against R & R Collection Service, Inc. are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.
R & R Collection Service, Inc. has a reputation grade of B (score: 65.9/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.
R & R Collection Service, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 25% of cases.
R & R Collection Service, Inc. has received CFPB complaints from consumers in 7 states, with the most complaints from Texas (19 complaints).
Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.
| Publisher | PlainCollector |
| Sources | the CFPB Consumer Complaint Database |