Total CFPB complaints
26
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 26 complaints
R & R Collection Service, Inc. — Debt Collector Complaint Profile
CFPB complaint profile across 7 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about R & R Collection Service, Inc.
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
6 complaints
- Written notification about debt
Written notification about debt
6 complaints
- Communication tactics
Communication tactics
4 complaints
- Attempts to collect debt not owed
Attempts to collect debt not owed
3 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
3 complaints
- Disclosure verification of debt 2
Disclosure verification of debt
2 complaints
B
Grade B · 65.9/100 composite
This collector has a good complaint record with relatively few complaints and responsive customer service.
What do CFPB complaints reveal about R & R Collection Service, Inc.?
R & R Collection Service, Inc. has accumulated 26 total CFPB complaints across 7 states, with 0 filed in the most recent 12 months against 26 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Cont'd attempts collect debt not owed", narrowing to "Debt is not mine", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 25% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 7 states, led by Texas with 19 and Colorado with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 65.9/100 places R & R Collection Service, Inc. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
7
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
25%
After company response
Reputation grade
B
65.9/100 composite
Response-quality profile
How R & R Collection Service, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 50.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 12.5%
Share of US states + territories with at least one filed complaint against this collector.
How does R & R Collection Service, Inc. compare to its peers?
R & R Collection Servi… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-10 2021-07
Top Consumer Issues
Cont'd attempts collect debt not owed6 (%)
Communication tactics4 (%)
Written notification about debt6 (%)
Attempts to collect debt not owed3 (%)
Took or threatened to take negative or legal action3 (%)
Disclosure verification of debt2 (%)
False statements or representation1 (%)
Most common issue: Cont'd attempts collect debt not owed — Debt is not mine
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Cont'd attempts collect debt not owed | Debt is not mine | 4 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 4 |
| Written notification about debt | Didn't receive enough information to verify debt | 3 |
| Attempts to collect debt not owed | Debt is not yours | 3 |
| Written notification about debt | Didn't receive notice of right to dispute | 3 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 2 |
| Disclosure verification of debt | Not given enough info to verify debt | 2 |
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 1 |
| False statements or representation | Told you not to respond to a lawsuit they filed against you | 1 |
Where do complaints against R & R Collection Service, Inc. come from?
The states where consumers have filed the most CFPB complaints against R & R Collection Service, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against R & R Collection Service, Inc.
Across 7 states with at least one filing
- Texas
Texas
19 complaints
- Colorado 2
Colorado
2 complaints
- Georgia 1
Georgia
1 complaints
- District of Columbia 1
District of Columbia
1 complaints
- California 1
California
1 complaints
- Utah 1
Utah
1 complaints
- Oklahoma 1
Oklahoma
1 complaints
Frequently Asked Questions
What is the most common complaint against R & R Collection Service, Inc.? ▼
The most common issue consumers report about R & R Collection Service, Inc. is "Cont'd attempts collect debt not owed", specifically "Debt is not mine". This is based on 26 complaints filed with the CFPB.
Are complaints against R & R Collection Service, Inc. increasing or decreasing? ▼
Complaints against R & R Collection Service, Inc. have been stable. The company received 0 complaints in the last 12 months.
What is R & R Collection Service, Inc.'s reputation grade? ▼
R & R Collection Service, Inc. has a reputation grade of B (score: 65.9/100). This collector has a good complaint record with relatively few complaints and responsive customer service.
Does R & R Collection Service, Inc. respond to consumer complaints? ▼
R & R Collection Service, Inc. has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 25% of cases.
In how many states does R & R Collection Service, Inc. operate? ▼
R & R Collection Service, Inc. has received CFPB complaints from consumers in 7 states, with the most complaints from Texas (19 complaints).
What can I do if R & R Collection Service, Inc. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If R & R Collection Service, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |