This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 1,090 complaints

R & B Corporation of Virginia - Debt Collector Complaint Profile

CFPB complaint profile across 43 states, reputation grade D.

Complaints by issue type

What consumers report about R & B Corporation of Virginia

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 55.5/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: R & B Corporation of Virginia ranks ahead of 27% of the 5,283 collectors PlainCollector grades - 73% keep a cleaner CFPB record, on 1,090 all-time complaints and a 96% timely-response rate.

27th pct
reputation rank of 5,283 graded collectors
1,090
CFPB complaints, all-time
96%
answered inside the CFPB window
53
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about R & B Corporation of Virginia?

R & B Corporation of Virginia has accumulated 1,090 total CFPB complaints across 43 states, with 53 filed in the most recent 12 months against 1,037 historical complaints before that window. The trailing-12-month volume represents 4.9% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Didn't receive enough information to verify debt". The company posts a 96% timely-response rate against a 16% consumer-dispute-after-response rate.

Complaints have been recorded across 43 states, led by Virginia with 585 and California with 129. Normalized against the full CFPB collector database, the reputation score of 55.5/100 places R & B Corporation of Virginia in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

1,090

high-volume (CCDB)

Last 12 months

53

4.9% of all-time complaints

Falling ↓

States active

43

multi-region footprint

Timely response rate

96%

excellent band

Consumer disputes

16%

average (vertical avg ~19%)

Reputation grade

D

55.5/100 composite

How does R & B Corporation of Virginia's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

55 27th percentile higher than 27% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

R & B Corporation of Virginia versus the debt-collection vertical average.

Timely response within SLA 95.8%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 16.3%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 76.8%

Share of US states + territories with at least one filed complaint against this collector.

How does R & B Corporation of Virginia compare to its peers?

How does R & B Corporation of Virginia compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
R & B Corporation of V… National average
Complaints (last 12 mo)lower is better
53
25
268
Timely-response ratehigher is better
96%
99%
91%
Consumer-dispute ratelower is better
16%
27%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2024-04 2026-03

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 419
Written notification about debt - 330
Took or threatened to take negative or legal action - 84
False statements or representation - 80
Cont'd attempts collect debt not owed - 72
Disclosure verification of debt - 44
Communication tactics - 35
Threatened to contact someone or share information improperly - 16
Improper contact or sharing of info - 10

Where do complaints against R & B Corporation of Virginia come from?

R & B Corporation of Virginia's own per-state count, not a national baseline.

Top states by complaints against R & B Corporation of Virginia

Across 43 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if R & B Corporation of Virginia contacts you

A grade of D signals how R & B Corporation of Virginia's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really R & B Corporation of Virginia and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how R & B Corporation of Virginia ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against R & B Corporation of Virginia? ▼

The most common issue consumers report about R & B Corporation of Virginia is "Attempts to collect debt not owed", specifically "Didn't receive enough information to verify debt". This is based on 1,090 complaints filed with the CFPB.

Are complaints against R & B Corporation of Virginia increasing or decreasing? ▼

Complaints against R & B Corporation of Virginia are falling. The company received 53 complaints in the last 12 months, showing improvement over prior periods.

What is R & B Corporation of Virginia's reputation grade? ▼

R & B Corporation of Virginia has a reputation grade of D (score: 55.5/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does R & B Corporation of Virginia respond to consumer complaints? ▼

R & B Corporation of Virginia has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 16% of cases.

In how many states does R & B Corporation of Virginia operate? ▼

R & B Corporation of Virginia has received CFPB complaints from consumers in 43 states, with the most complaints from Virginia (585 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.