Total CFPB complaints
1,064
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 1,064 complaints
R & B Corporation of Virginia — Debt Collector Complaint Profile
CFPB complaint profile across 43 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about R & B Corporation of Virginia
- Attempts to collect debt not owed
Attempts to collect debt not owed
405 complaints
- Written notification about debt
Written notification about debt
321 complaints
- False statements or representation 71
False statements or representation
71 complaints
- Took or threatened to take negative or legal action 69
Took or threatened to take negative or legal action
69 complaints
- Cont'd attempts collect debt not owed 62
Cont'd attempts collect debt not owed
62 complaints
- Disclosure verification of debt 22
Disclosure verification of debt
22 complaints
D
Grade D · 55.5/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about R & B Corporation of Virginia?
R & B Corporation of Virginia has accumulated 1,064 total CFPB complaints across 43 states, with 26 filed in the most recent 12 months against 1,038 historical complaints before that window. The trailing-12-month volume represents 2.4% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 96% timely-response rate against a 16% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 43 states, led by Virginia with 585 and California with 128, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 55.5/100 places R & B Corporation of Virginia in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
26
2.4% of total history
Falling ↓
States active
43
Distinct state filings
Timely response rate
96%
Within CFPB SLA window
Consumer disputes
16%
After company response
Reputation grade
D
55.5/100 composite
Response-quality profile
How R & B Corporation of Virginia performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 95.8%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 32.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 76.8%
Share of US states + territories with at least one filed complaint against this collector.
How does R & B Corporation of Virginia compare to its peers?
R & B Corporation of V… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-09 2026-03
Top Consumer Issues
Written notification about debt321 (%)
Attempts to collect debt not owed405 (%)
False statements or representation71 (%)
Took or threatened to take negative or legal action69 (%)
Cont'd attempts collect debt not owed62 (%)
Disclosure verification of debt22 (%)
Most common issue: Written notification about debt — Didn't receive enough information to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | Didn't receive enough information to verify debt | 234 |
| Attempts to collect debt not owed | Debt is not yours | 225 |
| Attempts to collect debt not owed | Debt was paid | 110 |
| Written notification about debt | Didn't receive notice of right to dispute | 87 |
| False statements or representation | Attempted to collect wrong amount | 71 |
| Attempts to collect debt not owed | Debt was result of identity theft | 70 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 69 |
| Cont'd attempts collect debt not owed | Debt is not mine | 37 |
| Cont'd attempts collect debt not owed | Debt was paid | 25 |
| Disclosure verification of debt | Not given enough info to verify debt | 22 |
Where do complaints against R & B Corporation of Virginia come from?
The states where consumers have filed the most CFPB complaints against R & B Corporation of Virginia. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against R & B Corporation of Virginia
Across 43 states with at least one filing
- Virginia
Virginia
585 complaints
- California 128
California
128 complaints
- Florida 47
Florida
47 complaints
- North Carolina 39
North Carolina
39 complaints
- Texas 32
Texas
32 complaints
- Arizona 29
Arizona
29 complaints
- Georgia 20
Georgia
20 complaints
- Maryland 18
Maryland
18 complaints
Frequently Asked Questions
What is the most common complaint against R & B Corporation of Virginia? ▼
The most common issue consumers report about R & B Corporation of Virginia is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 1,064 complaints filed with the CFPB.
Are complaints against R & B Corporation of Virginia increasing or decreasing? ▼
Complaints against R & B Corporation of Virginia are falling. The company received 26 complaints in the last 12 months, showing improvement over prior periods.
What is R & B Corporation of Virginia's reputation grade? ▼
R & B Corporation of Virginia has a reputation grade of D (score: 55.5/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does R & B Corporation of Virginia respond to consumer complaints? ▼
R & B Corporation of Virginia has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 16% of cases.
In how many states does R & B Corporation of Virginia operate? ▼
R & B Corporation of Virginia has received CFPB complaints from consumers in 43 states, with the most complaints from Virginia (585 complaints).
What can I do if R & B Corporation of Virginia is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If R & B Corporation of Virginia violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |