Total CFPB complaints
62
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 62 complaints
Quality Loan Service Corporation — Debt Collector Complaint Profile
CFPB complaint profile across 8 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Quality Loan Service Corporation
- Disclosure verification of debt
Disclosure verification of debt
18 complaints
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
14 complaints
- Attempts to collect debt not owed 7
Attempts to collect debt not owed
7 complaints
- False statements or representation 6
False statements or representation
6 complaints
- Written notification about debt 4
Written notification about debt
4 complaints
- Taking/threatening an illegal action 3
Taking/threatening an illegal action
3 complaints
D
Grade D · 58.0/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Quality Loan Service Corporation?
Quality Loan Service Corporation has accumulated 62 total CFPB complaints across 8 states, with 5 filed in the most recent 12 months against 57 historical complaints before that window. The trailing-12-month volume represents 8.1% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Disclosure verification of debt", narrowing to "Not given enough info to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 95% timely-response rate against a 32% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 8 states, led by California with 51 and Washington with 3, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.0/100 places Quality Loan Service Corporation in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
5
8.1% of total history
Rising ↑
States active
8
Distinct state filings
Timely response rate
95%
Within CFPB SLA window
Consumer disputes
32%
After company response
Reputation grade
D
58.0/100 composite
Response-quality profile
How Quality Loan Service Corporation performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 95.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 64.3%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 14.3%
Share of US states + territories with at least one filed complaint against this collector.
How does Quality Loan Service Corporation compare to its peers?
Quality Loan Service C… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-03 2025-12
Top Consumer Issues
Disclosure verification of debt18 (%)
Took or threatened to take negative or legal action14 (%)
Written notification about debt4 (%)
Attempts to collect debt not owed7 (%)
False statements or representation6 (%)
Taking/threatening an illegal action3 (%)
Cont'd attempts collect debt not owed2 (%)
Communication tactics2 (%)
Most common issue: Disclosure verification of debt — Not given enough info to verify debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Disclosure verification of debt | Not given enough info to verify debt | 18 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 14 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Attempts to collect debt not owed | Debt is not yours | 4 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 4 |
| Taking/threatening an illegal action | Seized/Attempted to seize property | 3 |
| Attempts to collect debt not owed | Debt was result of identity theft | 3 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| False statements or representation | Attempted to collect wrong amount | 2 |
| Communication tactics | Called after sent written cease of comm | 2 |
Where do complaints against Quality Loan Service Corporation come from?
The states where consumers have filed the most CFPB complaints against Quality Loan Service Corporation. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Quality Loan Service Corporation
Across 8 states with at least one filing
- California
California
51 complaints
- Washington 3
Washington
3 complaints
- Arizona 2
Arizona
2 complaints
- Oregon 2
Oregon
2 complaints
- Delaware 1
Delaware
1 complaints
- Utah 1
Utah
1 complaints
- Nevada 1
Nevada
1 complaints
- Massachusetts 1
Massachusetts
1 complaints
Frequently Asked Questions
What is the most common complaint against Quality Loan Service Corporation? ▼
The most common issue consumers report about Quality Loan Service Corporation is "Disclosure verification of debt", specifically "Not given enough info to verify debt". This is based on 62 complaints filed with the CFPB.
Are complaints against Quality Loan Service Corporation increasing or decreasing? ▼
Complaints against Quality Loan Service Corporation are rising. The company received 5 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Quality Loan Service Corporation's reputation grade? ▼
Quality Loan Service Corporation has a reputation grade of D (score: 58.0/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Quality Loan Service Corporation respond to consumer complaints? ▼
Quality Loan Service Corporation has a 95% timely response rate to CFPB complaints. Consumers disputed the company's response in 32% of cases.
In how many states does Quality Loan Service Corporation operate? ▼
Quality Loan Service Corporation has received CFPB complaints from consumers in 8 states, with the most complaints from California (51 complaints).
What can I do if Quality Loan Service Corporation is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Quality Loan Service Corporation violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |