Total CFPB complaints
301
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 301 complaints
Quality Asset Recovery LLC — Debt Collector Complaint Profile
CFPB complaint profile across 18 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Quality Asset Recovery LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
111 complaints
- Written notification about debt
Written notification about debt
74 complaints
- Cont'd attempts collect debt not owed 28
Cont'd attempts collect debt not owed
28 complaints
- False statements or representation 21
False statements or representation
21 complaints
- Took or threatened to take negative or legal action 21
Took or threatened to take negative or legal action
21 complaints
- Disclosure verification of debt 11
Disclosure verification of debt
11 complaints
D
Grade D · 58.8/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Quality Asset Recovery LLC?
Quality Asset Recovery LLC has accumulated 301 total CFPB complaints across 18 states, with 15 filed in the most recent 12 months against 286 historical complaints before that window. The trailing-12-month volume represents 5.0% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 99% timely-response rate against a 15% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 18 states, led by New Jersey with 167 and Pennsylvania with 32, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 58.8/100 places Quality Asset Recovery LLC in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
15
5.0% of total history
Rising ↑
States active
18
Distinct state filings
Timely response rate
99%
Within CFPB SLA window
Consumer disputes
15%
After company response
Reputation grade
D
58.8/100 composite
Response-quality profile
How Quality Asset Recovery LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 99.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 29.1%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 32.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Quality Asset Recovery LLC compare to its peers?
Quality Asset Recovery… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-02 2026-01
Top Consumer Issues
Attempts to collect debt not owed111 (%)
Written notification about debt74 (%)
False statements or representation21 (%)
Took or threatened to take negative or legal action21 (%)
Cont'd attempts collect debt not owed28 (%)
Disclosure verification of debt11 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 61 |
| Written notification about debt | Didn't receive enough information to verify debt | 55 |
| Attempts to collect debt not owed | Debt was result of identity theft | 25 |
| Attempts to collect debt not owed | Debt was paid | 25 |
| False statements or representation | Attempted to collect wrong amount | 21 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 21 |
| Written notification about debt | Didn't receive notice of right to dispute | 19 |
| Cont'd attempts collect debt not owed | Debt was paid | 14 |
| Cont'd attempts collect debt not owed | Debt is not mine | 14 |
| Disclosure verification of debt | Not given enough info to verify debt | 11 |
Where do complaints against Quality Asset Recovery LLC come from?
The states where consumers have filed the most CFPB complaints against Quality Asset Recovery LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Quality Asset Recovery LLC
Across 18 states with at least one filing
- New Jersey
New Jersey
167 complaints
- Pennsylvania 32
Pennsylvania
32 complaints
- Texas 25
Texas
25 complaints
- New York 20
New York
20 complaints
- Florida 18
Florida
18 complaints
- South Carolina 9
South Carolina
9 complaints
- Delaware 5
Delaware
5 complaints
- Maryland 4
Maryland
4 complaints
Frequently Asked Questions
What is the most common complaint against Quality Asset Recovery LLC? ▼
The most common issue consumers report about Quality Asset Recovery LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 301 complaints filed with the CFPB.
Are complaints against Quality Asset Recovery LLC increasing or decreasing? ▼
Complaints against Quality Asset Recovery LLC are rising. The company received 15 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Quality Asset Recovery LLC's reputation grade? ▼
Quality Asset Recovery LLC has a reputation grade of D (score: 58.8/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Quality Asset Recovery LLC respond to consumer complaints? ▼
Quality Asset Recovery LLC has a 99% timely response rate to CFPB complaints. Consumers disputed the company's response in 15% of cases.
In how many states does Quality Asset Recovery LLC operate? ▼
Quality Asset Recovery LLC has received CFPB complaints from consumers in 18 states, with the most complaints from New Jersey (167 complaints).
What can I do if Quality Asset Recovery LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Quality Asset Recovery LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |