This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 10 complaints

Qualey Law Group, Inc. — Debt Collector Complaint Profile

CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about Qualey Law Group, Inc.

complaints
Source CFPB Consumer Complaint Database
B

Grade B · 71.2/100 composite

This collector has a good complaint record with relatively few complaints and responsive customer service.

What do CFPB complaints reveal about Qualey Law Group, Inc.?

Qualey Law Group, Inc. has accumulated 10 total CFPB complaints across 3 states, with 1 filed in the most recent 12 months against 9 historical complaints before that window. The trailing-12-month volume represents 10.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "False statements or representation", narrowing to "Attempted to collect wrong amount", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 80% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 3 states, led by Nevada with 7 and Pennsylvania with 2, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 71.2/100 places Qualey Law Group, Inc. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

10

All-time across CCDB intake

Last 12 months

1

10.0% of total history

Falling ↓

States active

3

Distinct state filings

Timely response rate

80%

Within CFPB SLA window

Consumer disputes

0%

After company response

Reputation grade

B

71.2/100 composite

Response-quality profile

How Qualey Law Group, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 80.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 0.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 5.4%

Share of US states + territories with at least one filed complaint against this collector.

How does Qualey Law Group, Inc. compare to its peers?

How does Qualey Law Group, Inc. compare? Versus a peer and the national average across 60+ high-volume collectors
Qualey Law Group, Inc. National average
Complaints (last 12 mo)lower is better
1
22,938
250
Timely-response ratehigher is better
80%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2015-07 2025-04

Top Consumer Issues

False statements or representation2 (%)
Took or threatened to take negative or legal action5 (%)
Attempts to collect debt not owed1 (%)
Taking/threatening an illegal action1 (%)
Disclosure verification of debt1 (%)

Most common issue: False statements or representation — Attempted to collect wrong amount

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
False statements or representation Attempted to collect wrong amount 2
Took or threatened to take negative or legal action Collected or attempted to collect exempt funds 2
Took or threatened to take negative or legal action Sued you without properly notifying you of lawsuit 1
Took or threatened to take negative or legal action Threatened to sue you for very old debt 1
Attempts to collect debt not owed Debt was paid 1
Took or threatened to take negative or legal action Seized or attempted to seize your property 1
Taking/threatening an illegal action Threatened to sue on too old debt 1
Disclosure verification of debt Not given enough info to verify debt 1

Where do complaints against Qualey Law Group, Inc. come from?

The states where consumers have filed the most CFPB complaints against Qualey Law Group, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against Qualey Law Group, Inc.

Across 3 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against Qualey Law Group, Inc.?

The most common issue consumers report about Qualey Law Group, Inc. is "False statements or representation", specifically "Attempted to collect wrong amount". This is based on 10 complaints filed with the CFPB.

Are complaints against Qualey Law Group, Inc. increasing or decreasing?

Complaints against Qualey Law Group, Inc. are falling. The company received 1 complaints in the last 12 months, showing improvement over prior periods.

What is Qualey Law Group, Inc.'s reputation grade?

Qualey Law Group, Inc. has a reputation grade of B (score: 71.2/100). This collector has a good complaint record with relatively few complaints and responsive customer service.

Does Qualey Law Group, Inc. respond to consumer complaints?

Qualey Law Group, Inc. has a 80% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does Qualey Law Group, Inc. operate?

Qualey Law Group, Inc. has received CFPB complaints from consumers in 3 states, with the most complaints from Nevada (7 complaints).

What can I do if Qualey Law Group, Inc. is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Qualey Law Group, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial