Total CFPB complaints
74
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 27 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
What consumers report about QC HOLDINGS INC
Communication tactics
22 complaints
Took or threatened to take negative or legal action
8 complaints
Cont'd attempts collect debt not owed
5 complaints
Attempts to collect debt not owed
4 complaints
Disclosure verification of debt
3 complaints
Taking/threatening an illegal action
3 complaints
Grade C · 63.6/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
QC HOLDINGS INC has accumulated 74 total CFPB complaints across 27 states, with 9 filed in the most recent 12 months against 65 historical complaints before that window. The trailing-12-month volume represents 12.2% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 96% timely-response rate against a 8% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 27 states, led by Missouri with 15 and Utah with 6, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 63.6/100 places QC HOLDINGS INC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Total CFPB complaints
74
All-time across CCDB intake
Last 12 months
9
12.2% of total history
Rising ↑
States active
27
Distinct state filings
Timely response rate
96%
Within CFPB SLA window
Consumer disputes
8%
After company response
Reputation grade
C
63.6/100 composite
How QC HOLDINGS INC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 16 |
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 5 |
| Cont'd attempts collect debt not owed | Debt is not mine | 5 |
| Attempts to collect debt not owed | Debt is not yours | 4 |
| Communication tactics | Threatened to take legal action | 3 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 3 |
| Disclosure verification of debt | Not given enough info to verify debt | 3 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 3 |
| Taking/threatening an illegal action | Threatened arrest/jail if do not pay | 3 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 2 |
The states where consumers have filed the most CFPB complaints against QC HOLDINGS INC. Every figure is the company's own complaint count in that state — not a national baseline.
Across 27 states with at least one filing
Missouri
15 complaints
Utah
6 complaints
Arizona
4 complaints
California
4 complaints
Washington
4 complaints
Mississippi
4 complaints
Kansas
4 complaints
Oklahoma
3 complaints
The most common issue consumers report about QC HOLDINGS INC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 74 complaints filed with the CFPB.
Complaints against QC HOLDINGS INC are rising. The company received 9 complaints in the last 12 months, indicating an upward trend in consumer issues.
QC HOLDINGS INC has a reputation grade of C (score: 63.6/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
QC HOLDINGS INC has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 8% of cases.
QC HOLDINGS INC has received CFPB complaints from consumers in 27 states, with the most complaints from Missouri (15 complaints).
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If QC HOLDINGS INC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Read our methodology — how this data is sourced, computed, and verified.
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |