This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 74 complaints

QC HOLDINGS INC — Debt Collector Complaint Profile

CFPB complaint profile across 27 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about QC HOLDINGS INC

complaints
Source CFPB Consumer Complaint Database
C

Grade C · 63.6/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

What do CFPB complaints reveal about QC HOLDINGS INC?

QC HOLDINGS INC has accumulated 74 total CFPB complaints across 27 states, with 9 filed in the most recent 12 months against 65 historical complaints before that window. The trailing-12-month volume represents 12.2% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.

The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 96% timely-response rate against a 8% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 27 states, led by Missouri with 15 and Utah with 6, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 63.6/100 places QC HOLDINGS INC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

74

All-time across CCDB intake

Last 12 months

9

12.2% of total history

Rising ↑

States active

27

Distinct state filings

Timely response rate

96%

Within CFPB SLA window

Consumer disputes

8%

After company response

Reputation grade

C

63.6/100 composite

Response-quality profile

How QC HOLDINGS INC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 95.9%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 15.8%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 48.2%

Share of US states + territories with at least one filed complaint against this collector.

How does QC HOLDINGS INC compare to its peers?

How does QC HOLDINGS INC compare? Versus a peer and the national average across 60+ high-volume collectors
QC HOLDINGS INC National average
Complaints (last 12 mo)lower is better
9
22,938
250
Timely-response ratehigher is better
96%
100%
91%
Consumer-dispute ratelower is better
8%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2020-02 2026-03

Top Consumer Issues

Communication tactics22 (%)
Took or threatened to take negative or legal action8 (%)
Cont'd attempts collect debt not owed5 (%)
Attempts to collect debt not owed4 (%)
Disclosure verification of debt3 (%)
Taking/threatening an illegal action3 (%)
Threatened to contact someone or share information improperly2 (%)

Most common issue: Communication tactics — Frequent or repeated calls

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Communication tactics Frequent or repeated calls 16
Took or threatened to take negative or legal action Threatened to sue you for very old debt 5
Cont'd attempts collect debt not owed Debt is not mine 5
Attempts to collect debt not owed Debt is not yours 4
Communication tactics Threatened to take legal action 3
Communication tactics You told them to stop contacting you, but they keep trying 3
Disclosure verification of debt Not given enough info to verify debt 3
Took or threatened to take negative or legal action Threatened to arrest you or take you to jail if you do not pay 3
Taking/threatening an illegal action Threatened arrest/jail if do not pay 3
Threatened to contact someone or share information improperly Talked to a third-party about your debt 2

Where do complaints against QC HOLDINGS INC come from?

The states where consumers have filed the most CFPB complaints against QC HOLDINGS INC. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against QC HOLDINGS INC

Across 27 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against QC HOLDINGS INC?

The most common issue consumers report about QC HOLDINGS INC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 74 complaints filed with the CFPB.

Are complaints against QC HOLDINGS INC increasing or decreasing?

Complaints against QC HOLDINGS INC are rising. The company received 9 complaints in the last 12 months, indicating an upward trend in consumer issues.

What is QC HOLDINGS INC's reputation grade?

QC HOLDINGS INC has a reputation grade of C (score: 63.6/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.

Does QC HOLDINGS INC respond to consumer complaints?

QC HOLDINGS INC has a 96% timely response rate to CFPB complaints. Consumers disputed the company's response in 8% of cases.

In how many states does QC HOLDINGS INC operate?

QC HOLDINGS INC has received CFPB complaints from consumers in 27 states, with the most complaints from Missouri (15 complaints).

What can I do if QC HOLDINGS INC is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If QC HOLDINGS INC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial