Total CFPB complaints
54
low-volume (CCDB)
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
CFPB complaint profile across 5 states, reputation grade F.
What consumers report about Protas, Spivok & Collins. LLC
Written notification about debt
18 complaints
Took or threatened to take negative or legal action
12 complaints
False statements or representation
8 complaints
Attempts to collect debt not owed
7 complaints
Disclosure verification of debt
3 complaints
Cont'd attempts collect debt not owed
2 complaints
Data updated July 2026
Grade F · 35.6/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.
The verdict
A reputation grade of F: Protas, Spivok & Collins. LLC ranks ahead of 2% of the 5,283 collectors PlainCollector grades - 98% keep a cleaner CFPB record, on 54 all-time complaints and a 6% timely-response rate.
Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.
Protas, Spivok & Collins. LLC has accumulated 54 total CFPB complaints across 5 states, with 8 filed in the most recent 12 months against 46 historical complaints before that window. The trailing-12-month volume represents 14.8% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.
The dominant consumer grievance logged with the CFPB is "Written notification about debt", narrowing to "Didn't receive enough information to verify debt". The company posts a 6% timely-response rate against a 0% consumer-dispute-after-response rate.
Complaints have been recorded across 5 states, led by Virginia with 25 and Maryland with 24. Normalized against the full CFPB collector database, the reputation score of 35.6/100 places Protas, Spivok & Collins. LLC in grade band F.
Total CFPB complaints
54
low-volume (CCDB)
Last 12 months
8
14.8% of all-time complaints
Falling ↓
States active
5
regional footprint
Timely response rate
6%
below sla band
Consumer disputes
0%
low (vertical avg ~19%)
Reputation grade
F
35.6/100 composite
Reputation score vs. every graded collector
PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)
36 Bottom 2% higher than 2% of 5,283 graded collectors
Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.
Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026
Protas, Spivok & Collins. LLC versus the debt-collection vertical average.
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
Share of US states + territories with at least one filed complaint against this collector.
Source: CFPB Consumer Complaint Database.
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Written notification about debt | - | 18 |
| Took or threatened to take negative or legal action | - | 12 |
| False statements or representation | - | 8 |
| Attempts to collect debt not owed | - | 7 |
| Disclosure verification of debt | - | 3 |
| Cont'd attempts collect debt not owed | - | 2 |
| Communication tactics | - | 1 |
| Threatened to contact someone or share information improperly | - | 1 |
| Improper contact or sharing of info | - | 1 |
| Taking/threatening an illegal action | - | 1 |
Protas, Spivok & Collins. LLC's own per-state count, not a national baseline.
Across 5 states with at least one filing
Virginia
25 complaints
Maryland
24 complaints
District of Columbia
3 complaints
New Jersey
1 complaints
North Carolina
1 complaints
What to do if Protas, Spivok & Collins. LLC contacts you
A grade of F signals how Protas, Spivok & Collins. LLC's CFPB record compares to peers, here is how to act on it.
Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.
The most common issue consumers report about Protas, Spivok & Collins. LLC is "Written notification about debt", specifically "Didn't receive enough information to verify debt". This is based on 54 complaints filed with the CFPB.
Complaints against Protas, Spivok & Collins. LLC are falling. The company received 8 complaints in the last 12 months, showing improvement over prior periods.
Protas, Spivok & Collins. LLC has a reputation grade of F (score: 35.6/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.
Protas, Spivok & Collins. LLC has a 6% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
Protas, Spivok & Collins. LLC has received CFPB complaints from consumers in 5 states, with the most complaints from Virginia (25 complaints).
Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.
| Publisher | PlainCollector |
| Sources | the CFPB Consumer Complaint Database |