Total CFPB complaints
70
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 70 complaints
Professional Receivables Network — Debt Collector Complaint Profile
CFPB complaint profile across 23 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Professional Receivables Network
- Attempts to collect debt not owed
Attempts to collect debt not owed
30 complaints
- Communication tactics
Communication tactics
12 complaints
- Cont'd attempts collect debt not owed 7
Cont'd attempts collect debt not owed
7 complaints
- False statements or representation 4
False statements or representation
4 complaints
- Written notification about debt 2
Written notification about debt
2 complaints
C
Grade C · 60.4/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Professional Receivables Network?
Professional Receivables Network has accumulated 70 total CFPB complaints across 23 states, with 12 filed in the most recent 12 months against 58 historical complaints before that window. The trailing-12-month volume represents 17.1% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 90% timely-response rate against a 13% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 23 states, led by New Jersey with 11 and Georgia with 9, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 60.4/100 places Professional Receivables Network in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
12
17.1% of total history
Rising ↑
States active
23
Distinct state filings
Timely response rate
90%
Within CFPB SLA window
Consumer disputes
13%
After company response
Reputation grade
C
60.4/100 composite
Response-quality profile
How Professional Receivables Network performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 90.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 26.1%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 41.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Professional Receivables Network compare to its peers?
Professional Receivabl… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2021-10 2026-01
Top Consumer Issues
Attempts to collect debt not owed30 (%)
Cont'd attempts collect debt not owed7 (%)
Communication tactics12 (%)
False statements or representation4 (%)
Written notification about debt2 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 19 |
| Cont'd attempts collect debt not owed | Debt is not mine | 7 |
| Attempts to collect debt not owed | Debt was paid | 6 |
| Attempts to collect debt not owed | Debt was result of identity theft | 5 |
| Communication tactics | Frequent or repeated calls | 5 |
| False statements or representation | Attempted to collect wrong amount | 4 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 3 |
| Communication tactics | Threatened to take legal action | 2 |
| Communication tactics | Used obscene, profane, or other abusive language | 2 |
| Written notification about debt | Didn't receive enough information to verify debt | 2 |
Where do complaints against Professional Receivables Network come from?
The states where consumers have filed the most CFPB complaints against Professional Receivables Network. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Professional Receivables Network
Across 23 states with at least one filing
- New Jersey
New Jersey
11 complaints
- Georgia
Georgia
9 complaints
- Texas
Texas
8 complaints
- Florida
Florida
7 complaints
- Connecticut 4
Connecticut
4 complaints
- Tennessee 3
Tennessee
3 complaints
- Missouri 3
Missouri
3 complaints
- California 3
California
3 complaints
Frequently Asked Questions
What is the most common complaint against Professional Receivables Network? ▼
The most common issue consumers report about Professional Receivables Network is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 70 complaints filed with the CFPB.
Are complaints against Professional Receivables Network increasing or decreasing? ▼
Complaints against Professional Receivables Network are rising. The company received 12 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Professional Receivables Network's reputation grade? ▼
Professional Receivables Network has a reputation grade of C (score: 60.4/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Professional Receivables Network respond to consumer complaints? ▼
Professional Receivables Network has a 90% timely response rate to CFPB complaints. Consumers disputed the company's response in 13% of cases.
In how many states does Professional Receivables Network operate? ▼
Professional Receivables Network has received CFPB complaints from consumers in 23 states, with the most complaints from New Jersey (11 complaints).
What can I do if Professional Receivables Network is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Professional Receivables Network violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |