This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade C 73 complaints

Professional Receivables Network - Debt Collector Complaint Profile

CFPB complaint profile across 23 states, reputation grade C.

Complaints by issue type

What consumers report about Professional Receivables Network

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

C

Grade C · 60.4/100 composite

This collector has an average complaint record with moderate complaint volumes and typical response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of C: Professional Receivables Network ranks ahead of 44% of the 5,283 collectors PlainCollector grades - 56% keep a cleaner CFPB record, on 73 all-time complaints and a 90% timely-response rate.

44th pct
reputation rank of 5,283 graded collectors
73
CFPB complaints, all-time
90%
answered inside the CFPB window
11
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Professional Receivables Network?

Professional Receivables Network has accumulated 73 total CFPB complaints across 23 states, with 11 filed in the most recent 12 months against 62 historical complaints before that window. The trailing-12-month volume represents 15.1% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 90% timely-response rate against a 13% consumer-dispute-after-response rate.

Complaints have been recorded across 23 states, led by New Jersey with 11 and Texas with 10. Normalized against the full CFPB collector database, the reputation score of 60.4/100 places Professional Receivables Network in grade band C.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

73

low-volume (CCDB)

Last 12 months

11

15.1% of all-time complaints

Falling ↓

States active

23

multi-region footprint

Timely response rate

90%

good band

Consumer disputes

13%

average (vertical avg ~19%)

Reputation grade

C

60.4/100 composite

How does Professional Receivables Network's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

60 44th percentile higher than 44% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). Below this entry. 60–70: 1,364 graded collectors (26%). This entry sits in this band. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Professional Receivables Network versus the debt-collection vertical average.

Timely response within SLA 90.0%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 13.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 41.1%

Share of US states + territories with at least one filed complaint against this collector.

How does Professional Receivables Network compare to its peers?

How does Professional Receivables Network compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Professional Receivabl… National average
Complaints (last 12 mo)lower is better
11
17
268
Timely-response ratehigher is better
90%
76%
91%
Consumer-dispute ratelower is better
13%
0%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2018-08 2021-06

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 31
Communication tactics - 17
Cont'd attempts collect debt not owed - 9
False statements or representation - 5
Written notification about debt - 4
Improper contact or sharing of info - 3
Took or threatened to take negative or legal action - 2
Threatened to contact someone or share information improperly - 1
Taking/threatening an illegal action - 1

Where do complaints against Professional Receivables Network come from?

Professional Receivables Network's own per-state count, not a national baseline.

Top states by complaints against Professional Receivables Network

Across 23 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Professional Receivables Network contacts you

A grade of C signals how Professional Receivables Network's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Professional Receivables Network and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Professional Receivables Network ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Professional Receivables Network? ▼

The most common issue consumers report about Professional Receivables Network is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 73 complaints filed with the CFPB.

Are complaints against Professional Receivables Network increasing or decreasing? ▼

Complaints against Professional Receivables Network are falling. The company received 11 complaints in the last 12 months, showing improvement over prior periods.

What is Professional Receivables Network's reputation grade? ▼

Professional Receivables Network has a reputation grade of C (score: 60.4/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Professional Receivables Network respond to consumer complaints? ▼

Professional Receivables Network has a 90% timely response rate to CFPB complaints. Consumers disputed the company's response in 13% of cases.

In how many states does Professional Receivables Network operate? ▼

Professional Receivables Network has received CFPB complaints from consumers in 23 states, with the most complaints from New Jersey (11 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.