Total CFPB complaints
190
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 190 complaints
Professional Placement Services, LLC — Debt Collector Complaint Profile
CFPB complaint profile across 22 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Professional Placement Services, LLC
- Attempts to collect debt not owed
Attempts to collect debt not owed
71 complaints
- Written notification about debt
Written notification about debt
46 complaints
- Cont'd attempts collect debt not owed 14
Cont'd attempts collect debt not owed
14 complaints
- Communication tactics 11
Communication tactics
11 complaints
- Took or threatened to take negative or legal action 10
Took or threatened to take negative or legal action
10 complaints
- False statements or representation 8
False statements or representation
8 complaints
C
Grade C · 59.3/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Professional Placement Services, LLC?
Professional Placement Services, LLC has accumulated 190 total CFPB complaints across 22 states, with 0 filed in the most recent 12 months against 190 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate against a 19% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 22 states, led by Wisconsin with 82 and Illinois with 59, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 59.3/100 places Professional Placement Services, LLC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
22
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Consumer disputes
19%
After company response
Reputation grade
C
59.3/100 composite
Response-quality profile
How Professional Placement Services, LLC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 37.8%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 39.3%
Share of US states + territories with at least one filed complaint against this collector.
How does Professional Placement Services, LLC compare to its peers?
Professional Placement… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2021-08 2023-09
Top Consumer Issues
Attempts to collect debt not owed71 (%)
Written notification about debt46 (%)
Communication tactics11 (%)
Took or threatened to take negative or legal action10 (%)
False statements or representation8 (%)
Cont'd attempts collect debt not owed14 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 47 |
| Written notification about debt | Didn't receive enough information to verify debt | 32 |
| Written notification about debt | Didn't receive notice of right to dispute | 14 |
| Attempts to collect debt not owed | Debt was result of identity theft | 14 |
| Communication tactics | Frequent or repeated calls | 11 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 10 |
| Attempts to collect debt not owed | Debt was paid | 10 |
| False statements or representation | Attempted to collect wrong amount | 8 |
| Cont'd attempts collect debt not owed | Debt is not mine | 7 |
| Cont'd attempts collect debt not owed | Debt was paid | 7 |
Where do complaints against Professional Placement Services, LLC come from?
The states where consumers have filed the most CFPB complaints against Professional Placement Services, LLC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Professional Placement Services, LLC
Across 22 states with at least one filing
- Wisconsin
Wisconsin
82 complaints
- Illinois
Illinois
59 complaints
- Texas 11
Texas
11 complaints
- Georgia 6
Georgia
6 complaints
- Minnesota 5
Minnesota
5 complaints
- California 4
California
4 complaints
- Arizona 4
Arizona
4 complaints
- Florida 4
Florida
4 complaints
Frequently Asked Questions
What is the most common complaint against Professional Placement Services, LLC? ▼
The most common issue consumers report about Professional Placement Services, LLC is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 190 complaints filed with the CFPB.
Are complaints against Professional Placement Services, LLC increasing or decreasing? ▼
Complaints against Professional Placement Services, LLC have been stable. The company received 0 complaints in the last 12 months.
What is Professional Placement Services, LLC's reputation grade? ▼
Professional Placement Services, LLC has a reputation grade of C (score: 59.3/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Professional Placement Services, LLC respond to consumer complaints? ▼
Professional Placement Services, LLC has a 100% timely response rate to CFPB complaints. Consumers disputed the company's response in 19% of cases.
In how many states does Professional Placement Services, LLC operate? ▼
Professional Placement Services, LLC has received CFPB complaints from consumers in 22 states, with the most complaints from Wisconsin (82 complaints).
What can I do if Professional Placement Services, LLC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Professional Placement Services, LLC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |