This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade F 1,707 complaints

Professional Debt Mediation, Inc. - Debt Collector Complaint Profile

CFPB complaint profile across 47 states, reputation grade F.

Complaints by issue type

What consumers report about Professional Debt Mediation, Inc.

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

F

Grade F · 50.1/100 composite

This collector has a failing complaint record with very high complaint volumes and poor response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of F: Professional Debt Mediation, Inc. ranks ahead of 15% of the 5,283 collectors PlainCollector grades - 85% keep a cleaner CFPB record, on 1,707 all-time complaints and a 82% timely-response rate.

15th pct
reputation rank of 5,283 graded collectors
1,707
CFPB complaints, all-time
82%
answered inside the CFPB window
432
in the last 12 months (stable)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Professional Debt Mediation, Inc.?

Professional Debt Mediation, Inc. has accumulated 1,707 total CFPB complaints across 47 states, with 432 filed in the most recent 12 months against 1,275 historical complaints before that window. The trailing-12-month volume represents 25.3% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours". The company posts a 82% timely-response rate against a 18% consumer-dispute-after-response rate.

Complaints have been recorded across 47 states, led by Florida with 579 and Georgia with 330. Normalized against the full CFPB collector database, the reputation score of 50.1/100 places Professional Debt Mediation, Inc. in grade band F.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

1,707

high-volume (CCDB)

Last 12 months

432

25.3% of all-time complaints

Stable →

States active

47

multi-region footprint

Timely response rate

82%

acceptable band

Consumer disputes

18%

average (vertical avg ~19%)

Reputation grade

F

50.1/100 composite

How does Professional Debt Mediation, Inc.'s reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

50 Bottom 15% higher than 15% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Professional Debt Mediation, Inc. versus the debt-collection vertical average.

Timely response within SLA 82.1%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 17.5%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 83.9%

Share of US states + territories with at least one filed complaint against this collector.

How does Professional Debt Mediation, Inc. compare to its peers?

How does Professional Debt Mediation, Inc. compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Professional Debt Medi… National average
Complaints (last 12 mo)lower is better
432
370
268
Timely-response ratehigher is better
82%
98%
91%
Consumer-dispute ratelower is better
18%
13%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2022-11 2026-02

Issue Detail Breakdown

Issue Sub-Issue Complaints
Attempts to collect debt not owed - 760
False statements or representation - 288
Written notification about debt - 270
Took or threatened to take negative or legal action - 133
Cont'd attempts collect debt not owed - 92
Communication tactics - 73
Disclosure verification of debt - 56
Threatened to contact someone or share information improperly - 15
Improper contact or sharing of info - 12
Electronic communications - 6

Where do complaints against Professional Debt Mediation, Inc. come from?

Professional Debt Mediation, Inc.'s own per-state count, not a national baseline.

Top states by complaints against Professional Debt Mediation, Inc.

Across 47 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Professional Debt Mediation, Inc. contacts you

A grade of F signals how Professional Debt Mediation, Inc.'s CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Professional Debt Mediation, Inc. and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Professional Debt Mediation, Inc. ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Professional Debt Mediation, Inc.? ▼

The most common issue consumers report about Professional Debt Mediation, Inc. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 1,707 complaints filed with the CFPB.

Are complaints against Professional Debt Mediation, Inc. increasing or decreasing? ▼

Complaints against Professional Debt Mediation, Inc. have been stable. The company received 432 complaints in the last 12 months.

What is Professional Debt Mediation, Inc.'s reputation grade? ▼

Professional Debt Mediation, Inc. has a reputation grade of F (score: 50.1/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Professional Debt Mediation, Inc. respond to consumer complaints? ▼

Professional Debt Mediation, Inc. has a 82% timely response rate to CFPB complaints. Consumers disputed the company's response in 18% of cases.

In how many states does Professional Debt Mediation, Inc. operate? ▼

Professional Debt Mediation, Inc. has received CFPB complaints from consumers in 47 states, with the most complaints from Florida (579 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.