Total CFPB complaints
74
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 74 complaints
Professional Collectors Corp. — Debt Collector Complaint Profile
CFPB complaint profile across 12 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Professional Collectors Corp.
- Attempts to collect debt not owed
Attempts to collect debt not owed
29 complaints
- Written notification about debt
Written notification about debt
15 complaints
- False statements or representation 11
False statements or representation
11 complaints
- Took or threatened to take negative or legal action 7
Took or threatened to take negative or legal action
7 complaints
- Threatened to contact someone or share information improperly 4
Threatened to contact someone or share information improperly
4 complaints
- Electronic communications 2
Electronic communications
2 complaints
D
Grade D · 54.5/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Professional Collectors Corp.?
Professional Collectors Corp. has accumulated 74 total CFPB complaints across 12 states, with 33 filed in the most recent 12 months against 41 historical complaints before that window. The trailing-12-month volume represents 44.6% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 100% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 12 states, led by Wisconsin with 59 and Illinois with 4, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.5/100 places Professional Collectors Corp. in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
33
44.6% of total history
Rising ↑
States active
12
Distinct state filings
Timely response rate
100%
Within CFPB SLA window
Reputation grade
D
54.5/100 composite
Response-quality profile
How Professional Collectors Corp. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 100.0%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 21.4%
Share of US states + territories with at least one filed complaint against this collector.
How does Professional Collectors Corp. compare to its peers?
Professional Collector… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2023-12 2026-03
Top Consumer Issues
Attempts to collect debt not owed29 (%)
Written notification about debt15 (%)
False statements or representation11 (%)
Took or threatened to take negative or legal action7 (%)
Threatened to contact someone or share information improperly4 (%)
Electronic communications2 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 24 |
| Written notification about debt | Didn't receive notice of right to dispute | 11 |
| False statements or representation | Attempted to collect wrong amount | 11 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 7 |
| Written notification about debt | Didn't receive enough information to verify debt | 4 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 3 |
| Attempts to collect debt not owed | Debt was paid | 2 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 2 |
| Electronic communications | You told them to stop contacting you, but they keep trying | 2 |
| Threatened to contact someone or share information improperly | Contacted you after you asked them to stop | 2 |
Where do complaints against Professional Collectors Corp. come from?
The states where consumers have filed the most CFPB complaints against Professional Collectors Corp.. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Professional Collectors Corp.
Across 12 states with at least one filing
- Wisconsin
Wisconsin
59 complaints
- Illinois 4
Illinois
4 complaints
- Georgia 2
Georgia
2 complaints
- California 1
California
1 complaints
- Maryland 1
Maryland
1 complaints
- Ohio 1
Ohio
1 complaints
- Kentucky 1
Kentucky
1 complaints
- Alabama 1
Alabama
1 complaints
Frequently Asked Questions
What is the most common complaint against Professional Collectors Corp.? ▼
The most common issue consumers report about Professional Collectors Corp. is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 74 complaints filed with the CFPB.
Are complaints against Professional Collectors Corp. increasing or decreasing? ▼
Complaints against Professional Collectors Corp. are rising. The company received 33 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Professional Collectors Corp.'s reputation grade? ▼
Professional Collectors Corp. has a reputation grade of D (score: 54.5/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Professional Collectors Corp. respond to consumer complaints? ▼
Professional Collectors Corp. has a 100% timely response rate to CFPB complaints.
In how many states does Professional Collectors Corp. operate? ▼
Professional Collectors Corp. has received CFPB complaints from consumers in 12 states, with the most complaints from Wisconsin (59 complaints).
What can I do if Professional Collectors Corp. is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Professional Collectors Corp. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |