Total CFPB complaints
66
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 66 complaints
Professional Collection Service Inc (GA) — Debt Collector Complaint Profile
CFPB complaint profile across 9 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Professional Collection Service Inc (GA)
- Attempts to collect debt not owed
Attempts to collect debt not owed
32 complaints
- Written notification about debt 12
Written notification about debt
12 complaints
- Took or threatened to take negative or legal action 9
Took or threatened to take negative or legal action
9 complaints
- False statements or representation 7
False statements or representation
7 complaints
- Cont'd attempts collect debt not owed 2
Cont'd attempts collect debt not owed
2 complaints
- Threatened to contact someone or share information improperly 2
Threatened to contact someone or share information improperly
2 complaints
C
Grade C · 64.8/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about Professional Collection Service Inc (GA)?
Professional Collection Service Inc (GA) has accumulated 66 total CFPB complaints across 9 states, with 16 filed in the most recent 12 months against 50 historical complaints before that window. The trailing-12-month volume represents 24.2% of the full complaint history, a rising pattern that suggests escalating consumer friction rather than a legacy book of disputes.
The dominant consumer grievance logged with the CFPB is "Attempts to collect debt not owed", narrowing to "Debt is not yours", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 92% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 9 states, led by Georgia with 41 and Alabama with 15, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 64.8/100 places Professional Collection Service Inc (GA) in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
16
24.2% of total history
Rising ↑
States active
9
Distinct state filings
Timely response rate
92%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
C
64.8/100 composite
Response-quality profile
How Professional Collection Service Inc (GA) performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 92.4%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 16.1%
Share of US states + territories with at least one filed complaint against this collector.
How does Professional Collection Service Inc (GA) compare to its peers?
Professional Collectio… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2021-11 2026-03
Top Consumer Issues
Attempts to collect debt not owed32 (%)
Took or threatened to take negative or legal action9 (%)
False statements or representation7 (%)
Written notification about debt12 (%)
Cont'd attempts collect debt not owed2 (%)
Threatened to contact someone or share information improperly2 (%)
Most common issue: Attempts to collect debt not owed — Debt is not yours
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Attempts to collect debt not owed | Debt is not yours | 24 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 8 |
| False statements or representation | Attempted to collect wrong amount | 7 |
| Written notification about debt | Didn't receive enough information to verify debt | 6 |
| Written notification about debt | Didn't receive notice of right to dispute | 6 |
| Attempts to collect debt not owed | Debt was result of identity theft | 5 |
| Attempts to collect debt not owed | Debt was paid | 3 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 2 |
| Took or threatened to take negative or legal action | Collected or attempted to collect exempt funds | 1 |
Where do complaints against Professional Collection Service Inc (GA) come from?
The states where consumers have filed the most CFPB complaints against Professional Collection Service Inc (GA). Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Professional Collection Service Inc (GA)
Across 9 states with at least one filing
- Georgia
Georgia
41 complaints
- Alabama 15
Alabama
15 complaints
- Mississippi 3
Mississippi
3 complaints
- Florida 1
Florida
1 complaints
- South Carolina 1
South Carolina
1 complaints
- Indiana 1
Indiana
1 complaints
- New Jersey 1
New Jersey
1 complaints
- Nevada 1
Nevada
1 complaints
Frequently Asked Questions
What is the most common complaint against Professional Collection Service Inc (GA)? ▼
The most common issue consumers report about Professional Collection Service Inc (GA) is "Attempts to collect debt not owed", specifically "Debt is not yours". This is based on 66 complaints filed with the CFPB.
Are complaints against Professional Collection Service Inc (GA) increasing or decreasing? ▼
Complaints against Professional Collection Service Inc (GA) are rising. The company received 16 complaints in the last 12 months, indicating an upward trend in consumer issues.
What is Professional Collection Service Inc (GA)'s reputation grade? ▼
Professional Collection Service Inc (GA) has a reputation grade of C (score: 64.8/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does Professional Collection Service Inc (GA) respond to consumer complaints? ▼
Professional Collection Service Inc (GA) has a 92% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Professional Collection Service Inc (GA) operate? ▼
Professional Collection Service Inc (GA) has received CFPB complaints from consumers in 9 states, with the most complaints from Georgia (41 complaints).
What can I do if Professional Collection Service Inc (GA) is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Professional Collection Service Inc (GA) violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |