Total CFPB complaints
18
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 18 complaints
Professional Accounts Service, Inc. (Indiana) — Debt Collector Complaint Profile
CFPB complaint profile across 6 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Professional Accounts Service, Inc. (Indiana)
- Improper contact or sharing of info
Improper contact or sharing of info
5 complaints
- Cont'd attempts collect debt not owed
Cont'd attempts collect debt not owed
4 complaints
- Communication tactics
Communication tactics
3 complaints
- Written notification about debt
Written notification about debt
2 complaints
- Disclosure verification of debt 1
Disclosure verification of debt
1 complaints
- Threatened to contact someone or share information improperly 1
Threatened to contact someone or share information improperly
1 complaints
F
Grade F · 47.2/100 composite
This collector has a failing complaint record with very high complaint volumes and poor response rates.
What do CFPB complaints reveal about Professional Accounts Service, Inc. (Indiana)?
Professional Accounts Service, Inc. (Indiana) has accumulated 18 total CFPB complaints across 6 states, with 0 filed in the most recent 12 months against 18 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Improper contact or sharing of info", narrowing to "Talked to a third party about my debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 22% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 6 states, led by Indiana with 13 and Maryland with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 47.2/100 places Professional Accounts Service, Inc. (Indiana) in grade band F, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
6
Distinct state filings
Timely response rate
22%
Within CFPB SLA window
Consumer disputes
0%
After company response
Reputation grade
F
47.2/100 composite
Response-quality profile
How Professional Accounts Service, Inc. (Indiana) performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 22.2%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 0.0%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 10.7%
Share of US states + territories with at least one filed complaint against this collector.
How does Professional Accounts Service, Inc. (Indiana) compare to its peers?
Professional Accounts … National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2013-12 2022-09
Top Consumer Issues
Improper contact or sharing of info5 (%)
Cont'd attempts collect debt not owed4 (%)
Communication tactics3 (%)
Written notification about debt2 (%)
Disclosure verification of debt1 (%)
Threatened to contact someone or share information improperly1 (%)
Most common issue: Improper contact or sharing of info — Talked to a third party about my debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Improper contact or sharing of info | Talked to a third party about my debt | 3 |
| Cont'd attempts collect debt not owed | Debt is not mine | 2 |
| Improper contact or sharing of info | Contacted employer after asked not to | 2 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 2 |
| Cont'd attempts collect debt not owed | Debt was paid | 2 |
| Written notification about debt | Didn't receive notice of right to dispute | 1 |
| Disclosure verification of debt | Right to dispute notice not received | 1 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
| Threatened to contact someone or share information improperly | Talked to a third-party about your debt | 1 |
| Written notification about debt | Didn't receive enough information to verify debt | 1 |
Where do complaints against Professional Accounts Service, Inc. (Indiana) come from?
The states where consumers have filed the most CFPB complaints against Professional Accounts Service, Inc. (Indiana). Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Professional Accounts Service, Inc. (Indiana)
Across 6 states with at least one filing
- Indiana
Indiana
13 complaints
- Maryland 1
Maryland
1 complaints
- Missouri 1
Missouri
1 complaints
- Arkansas 1
Arkansas
1 complaints
- Georgia 1
Georgia
1 complaints
- New Mexico 1
New Mexico
1 complaints
Frequently Asked Questions
What is the most common complaint against Professional Accounts Service, Inc. (Indiana)? ▼
The most common issue consumers report about Professional Accounts Service, Inc. (Indiana) is "Improper contact or sharing of info", specifically "Talked to a third party about my debt". This is based on 18 complaints filed with the CFPB.
Are complaints against Professional Accounts Service, Inc. (Indiana) increasing or decreasing? ▼
Complaints against Professional Accounts Service, Inc. (Indiana) have been stable. The company received 0 complaints in the last 12 months.
What is Professional Accounts Service, Inc. (Indiana)'s reputation grade? ▼
Professional Accounts Service, Inc. (Indiana) has a reputation grade of F (score: 47.2/100). This collector has a failing complaint record with very high complaint volumes and poor response rates.
Does Professional Accounts Service, Inc. (Indiana) respond to consumer complaints? ▼
Professional Accounts Service, Inc. (Indiana) has a 22% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.
In how many states does Professional Accounts Service, Inc. (Indiana) operate? ▼
Professional Accounts Service, Inc. (Indiana) has received CFPB complaints from consumers in 6 states, with the most complaints from Indiana (13 complaints).
What can I do if Professional Accounts Service, Inc. (Indiana) is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Professional Accounts Service, Inc. (Indiana) violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |