This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

2026 CFPB data Public-data reference. FDCPA reference 3 complaints

PRO Consulting Services, Inc. — Debt Collector Complaint Profile

CFPB complaint profile across 3 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.

Complaints by issue type

What consumers report about PRO Consulting Services, Inc.

complaints
Source CFPB Consumer Complaint Database
B

Grade B · 76.5/100 composite

This collector has a good complaint record with relatively few complaints and responsive customer service.

What do CFPB complaints reveal about PRO Consulting Services, Inc.?

PRO Consulting Services, Inc. has accumulated 3 total CFPB complaints across 3 states, with 0 filed in the most recent 12 months against 3 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.

The dominant consumer grievance logged with the CFPB is "Disclosure verification of debt", narrowing to "Not given enough info to verify debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 67% timely-response rate against a 0% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.

Complaints have been recorded across 3 states, led by California with 1 and Florida with 1, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 76.5/100 places PRO Consulting Services, Inc. in grade band B, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.

Complaint Summary

Total CFPB complaints

3

All-time across CCDB intake

Last 12 months

0

0.0% of total history

Stable →

States active

3

Distinct state filings

Timely response rate

67%

Within CFPB SLA window

Consumer disputes

0%

After company response

Reputation grade

B

76.5/100 composite

Response-quality profile

How PRO Consulting Services, Inc. performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.

Timely response within SLA 66.7%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

Consumer dispute rate (post-response) 0.0%
Vertical avg

Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.

State coverage breadth 5.4%

Share of US states + territories with at least one filed complaint against this collector.

How does PRO Consulting Services, Inc. compare to its peers?

How does PRO Consulting Services, Inc. compare? Versus a peer and the national average across 60+ high-volume collectors
PRO Consulting Service… National average
Complaints (last 12 mo)lower is better
0
22,938
250
Timely-response ratehigher is better
67%
100%
91%
Consumer-dispute ratelower is better
0%
24%
19%

Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.

Complaint Trend (24 months)

2014-10 2021-03

Top Consumer Issues

Disclosure verification of debt1 (%)
Cont'd attempts collect debt not owed1 (%)
Attempts to collect debt not owed1 (%)

Most common issue: Disclosure verification of debt — Not given enough info to verify debt

Know Your Rights

If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.

Learn your full FDCPA rights →

Issue Detail Breakdown

Issue Sub-Issue Complaints
Disclosure verification of debt Not given enough info to verify debt 1
Cont'd attempts collect debt not owed Debt is not mine 1
Attempts to collect debt not owed Debt is not yours 1

Where do complaints against PRO Consulting Services, Inc. come from?

The states where consumers have filed the most CFPB complaints against PRO Consulting Services, Inc.. Every figure is the company's own complaint count in that state — not a national baseline.

Top states by complaints against PRO Consulting Services, Inc.

Across 3 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

Frequently Asked Questions

What is the most common complaint against PRO Consulting Services, Inc.?

The most common issue consumers report about PRO Consulting Services, Inc. is "Disclosure verification of debt", specifically "Not given enough info to verify debt". This is based on 3 complaints filed with the CFPB.

Are complaints against PRO Consulting Services, Inc. increasing or decreasing?

Complaints against PRO Consulting Services, Inc. have been stable. The company received 0 complaints in the last 12 months.

What is PRO Consulting Services, Inc.'s reputation grade?

PRO Consulting Services, Inc. has a reputation grade of B (score: 76.5/100). This collector has a good complaint record with relatively few complaints and responsive customer service.

Does PRO Consulting Services, Inc. respond to consumer complaints?

PRO Consulting Services, Inc. has a 67% timely response rate to CFPB complaints. Consumers disputed the company's response in 0% of cases.

In how many states does PRO Consulting Services, Inc. operate?

PRO Consulting Services, Inc. has received CFPB complaints from consumers in 3 states, with the most complaints from California (1 complaints).

What can I do if PRO Consulting Services, Inc. is contacting me?

Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If PRO Consulting Services, Inc. violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.

Consumer Guides

Primary source data

Related

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial