Total CFPB complaints
131
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 131 complaints
PRESTIGE FINANCIAL SERVICES INC — Debt Collector Complaint Profile
CFPB complaint profile across 28 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about PRESTIGE FINANCIAL SERVICES INC
- Attempts to collect debt not owed
Attempts to collect debt not owed
40 complaints
- Communication tactics
Communication tactics
30 complaints
- Took or threatened to take negative or legal action 13
Took or threatened to take negative or legal action
13 complaints
- False statements or representation 12
False statements or representation
12 complaints
- Improper contact or sharing of info 6
Improper contact or sharing of info
6 complaints
C
Grade C · 61.8/100 composite
This collector has an average complaint record with moderate complaint volumes and typical response rates.
What do CFPB complaints reveal about PRESTIGE FINANCIAL SERVICES INC?
PRESTIGE FINANCIAL SERVICES INC has accumulated 131 total CFPB complaints across 28 states, with 0 filed in the most recent 12 months against 131 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Communication tactics", narrowing to "Frequent or repeated calls", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 97% timely-response rate against a 9% consumer-dispute-after-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 28 states, led by Illinois with 17 and Texas with 17, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 61.8/100 places PRESTIGE FINANCIAL SERVICES INC in grade band C, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
28
Distinct state filings
Timely response rate
97%
Within CFPB SLA window
Consumer disputes
9%
After company response
Reputation grade
C
61.8/100 composite
Response-quality profile
How PRESTIGE FINANCIAL SERVICES INC performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 96.9%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
Consumer dispute rate (post-response) 17.6%
Vertical avg
Lower is better. The percentage of consumers who flagged the company's response as unsatisfactory.
State coverage breadth 50.0%
Share of US states + territories with at least one filed complaint against this collector.
How does PRESTIGE FINANCIAL SERVICES INC compare to its peers?
PRESTIGE FINANCIAL SER… National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2021-03 2023-10
Top Consumer Issues
Communication tactics30 (%)
Attempts to collect debt not owed40 (%)
False statements or representation12 (%)
Took or threatened to take negative or legal action13 (%)
Improper contact or sharing of info6 (%)
Most common issue: Communication tactics — Frequent or repeated calls
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Communication tactics | Frequent or repeated calls | 24 |
| Attempts to collect debt not owed | Debt is not yours | 20 |
| False statements or representation | Attempted to collect wrong amount | 12 |
| Attempts to collect debt not owed | Debt was result of identity theft | 10 |
| Took or threatened to take negative or legal action | Threatened or suggested your credit would be damaged | 9 |
| Communication tactics | You told them to stop contacting you, but they keep trying | 6 |
| Improper contact or sharing of info | Talked to a third party about my debt | 6 |
| Attempts to collect debt not owed | Debt was paid | 6 |
| Attempts to collect debt not owed | Debt was already discharged in bankruptcy and is no longer owed | 4 |
| Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | 4 |
Where do complaints against PRESTIGE FINANCIAL SERVICES INC come from?
The states where consumers have filed the most CFPB complaints against PRESTIGE FINANCIAL SERVICES INC. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against PRESTIGE FINANCIAL SERVICES INC
Across 28 states with at least one filing
- Illinois
Illinois
17 complaints
- Texas
Texas
17 complaints
- Arizona
Arizona
14 complaints
- Georgia
Georgia
13 complaints
- Maryland
Maryland
12 complaints
- Ohio
Ohio
7 complaints
- California 6
California
6 complaints
- Virginia 6
Virginia
6 complaints
Frequently Asked Questions
What is the most common complaint against PRESTIGE FINANCIAL SERVICES INC? ▼
The most common issue consumers report about PRESTIGE FINANCIAL SERVICES INC is "Communication tactics", specifically "Frequent or repeated calls". This is based on 131 complaints filed with the CFPB.
Are complaints against PRESTIGE FINANCIAL SERVICES INC increasing or decreasing? ▼
Complaints against PRESTIGE FINANCIAL SERVICES INC have been stable. The company received 0 complaints in the last 12 months.
What is PRESTIGE FINANCIAL SERVICES INC's reputation grade? ▼
PRESTIGE FINANCIAL SERVICES INC has a reputation grade of C (score: 61.8/100). This collector has an average complaint record with moderate complaint volumes and typical response rates.
Does PRESTIGE FINANCIAL SERVICES INC respond to consumer complaints? ▼
PRESTIGE FINANCIAL SERVICES INC has a 97% timely response rate to CFPB complaints. Consumers disputed the company's response in 9% of cases.
In how many states does PRESTIGE FINANCIAL SERVICES INC operate? ▼
PRESTIGE FINANCIAL SERVICES INC has received CFPB complaints from consumers in 28 states, with the most complaints from Illinois (17 complaints).
What can I do if PRESTIGE FINANCIAL SERVICES INC is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If PRESTIGE FINANCIAL SERVICES INC violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |