Total CFPB complaints
38
All-time across CCDB intake
This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.
2026 CFPB data Public-data reference. FDCPA reference 38 complaints
Premier Holdings — Debt Collector Complaint Profile
CFPB complaint profile across 15 states. Updated as new federal complaint data lands in the upstream Consumer Complaint Database.
Complaints by issue type
What consumers report about Premier Holdings
- Took or threatened to take negative or legal action
Took or threatened to take negative or legal action
21 complaints
- False statements or representation 6
False statements or representation
6 complaints
- Attempts to collect debt not owed 5
Attempts to collect debt not owed
5 complaints
- Communication tactics 3
Communication tactics
3 complaints
D
Grade D · 54.7/100 composite
This collector has a poor complaint record with above-average complaints and below-average response rates.
What do CFPB complaints reveal about Premier Holdings?
Premier Holdings has accumulated 38 total CFPB complaints across 15 states, with 0 filed in the most recent 12 months against 38 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a stable pattern that indicates a mature dispute profile with predictable monthly volumes.
The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened to sue you for very old debt", which aligns with FDCPA-regulated conduct and signals the operational area most likely to trigger regulator scrutiny. The company posts a 92% timely-response rate, a pairing that calibrates how well its complaint-resolution workflow holds up once a consumer pushes back.
Complaints have been recorded across 15 states, led by Florida with 8 and Texas with 6, which matches a multi-state collection footprint rather than a regional operation. Normalized against the full CFPB collector database, the reputation score of 54.7/100 places Premier Holdings in grade band D, a tier reached by blending complaint volume, response timeliness, dispute rates, and issue severity into a single comparable metric.
Complaint Summary
Last 12 months
0
0.0% of total history
Stable →
States active
15
Distinct state filings
Timely response rate
92%
Within CFPB SLA window
Reputation grade
D
54.7/100 composite
Response-quality profile
How Premier Holdings performs on CFPB resolution-quality metrics versus a fleet average benchmark drawn from the full debt-collection vertical.
Timely response within SLA 92.1%
Vertical avg
CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.
State coverage breadth 26.8%
Share of US states + territories with at least one filed complaint against this collector.
How does Premier Holdings compare to its peers?
Premier Holdings National average
Complaints (last 12 mo)lower is better
Timely-response ratehigher is better
Consumer-dispute ratelower is better
Source: CFPB Consumer Complaint Database. Complaints reflect consumer reports, not proven violations.
Complaint Trend (24 months)
2017-09 2021-01
Top Consumer Issues
Took or threatened to take negative or legal action21 (%)
False statements or representation6 (%)
Communication tactics3 (%)
Attempts to collect debt not owed5 (%)
Most common issue: Took or threatened to take negative or legal action — Threatened to sue you for very old debt
Know Your Rights
If this company is contacting you, you have rights under the FDCPA. They must stop contacting you if you send a written cease-communication request. You can also request written validation of the debt within 30 days.
Issue Detail Breakdown
| Issue | Sub-Issue | Complaints |
|---|---|---|
| Took or threatened to take negative or legal action | Threatened to sue you for very old debt | 14 |
| Took or threatened to take negative or legal action | Threatened to arrest you or take you to jail if you do not pay | 5 |
| False statements or representation | Impersonated attorney, law enforcement, or government official | 5 |
| Communication tactics | Frequent or repeated calls | 2 |
| Attempts to collect debt not owed | Debt was paid | 2 |
| Attempts to collect debt not owed | Debt is not yours | 2 |
| Took or threatened to take negative or legal action | Seized or attempted to seize your property | 2 |
| Attempts to collect debt not owed | Debt was result of identity theft | 1 |
| Communication tactics | Used obscene, profane, or other abusive language | 1 |
| False statements or representation | Indicated you were committing crime by not paying debt | 1 |
Where do complaints against Premier Holdings come from?
The states where consumers have filed the most CFPB complaints against Premier Holdings. Every figure is the company's own complaint count in that state — not a national baseline.
Top states by complaints against Premier Holdings
Across 15 states with at least one filing
- Florida
Florida
8 complaints
- Texas
Texas
6 complaints
- Alabama 3
Alabama
3 complaints
- Ohio 3
Ohio
3 complaints
- California 3
California
3 complaints
- South Carolina 2
South Carolina
2 complaints
- Maine 2
Maine
2 complaints
- Georgia 1
Georgia
1 complaints
Frequently Asked Questions
What is the most common complaint against Premier Holdings? ▼
The most common issue consumers report about Premier Holdings is "Took or threatened to take negative or legal action", specifically "Threatened to sue you for very old debt". This is based on 38 complaints filed with the CFPB.
Are complaints against Premier Holdings increasing or decreasing? ▼
Complaints against Premier Holdings have been stable. The company received 0 complaints in the last 12 months.
What is Premier Holdings's reputation grade? ▼
Premier Holdings has a reputation grade of D (score: 54.7/100). This collector has a poor complaint record with above-average complaints and below-average response rates.
Does Premier Holdings respond to consumer complaints? ▼
Premier Holdings has a 92% timely response rate to CFPB complaints.
In how many states does Premier Holdings operate? ▼
Premier Holdings has received CFPB complaints from consumers in 15 states, with the most complaints from Florida (8 complaints).
What can I do if Premier Holdings is contacting me? ▼
Under the Fair Debt Collection Practices Act (FDCPA), you have the right to request written debt validation within 30 days of first contact. You can also send a cease-communication letter to stop calls. If Premier Holdings violates the FDCPA, you may be able to sue for damages up to $1,000 plus attorney fees.
Consumer Guides
Primary source data
Read our methodology — how this data is sourced, computed, and verified.
Related
Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial
| Publisher | Kiznis Studio |
| Sources | the CFPB Consumer Complaint Database |