This data comes from the CFPB Consumer Complaint Database and reflects consumer complaints, not proven violations.

CFPB complaint data Grade D 38 complaints

Premier Holdings - Debt Collector Complaint Profile

CFPB complaint profile across 15 states, reputation grade D.

Complaints by issue type

What consumers report about Premier Holdings

complaints
Source CFPB Consumer Complaint Database

Data updated July 2026

D

Grade D · 54.7/100 composite

This collector has a poor complaint record with above-average complaints and below-average response rates.

Based on consumer-filed CFPB complaints, not proven violations or a court finding of wrongdoing.

The verdict

A reputation grade of D: Premier Holdings ranks ahead of 24% of the 5,283 collectors PlainCollector grades - 76% keep a cleaner CFPB record, on 38 all-time complaints and a 92% timely-response rate.

24th pct
reputation rank of 5,283 graded collectors
38
CFPB complaints, all-time
92%
answered inside the CFPB window
0
in the last 12 months (falling)

Grades are relative: every collector is ranked against the others, so an A reflects a cleaner record than peers, not a clean bill of conduct. A complaint is a consumer filing, not a proven violation.

What do CFPB complaints reveal about Premier Holdings?

Premier Holdings has accumulated 38 total CFPB complaints across 15 states, with 0 filed in the most recent 12 months against 38 historical complaints before that window. The trailing-12-month volume represents 0.0% of the full complaint history, a falling pattern that implies either tighter collection practices, portfolio sell-offs, or improved dispute handling.

The dominant consumer grievance logged with the CFPB is "Took or threatened to take negative or legal action", narrowing to "Threatened to sue you for very old debt". The company posts a 92% timely-response rate.

Complaints have been recorded across 15 states, led by Florida with 8 and Texas with 6. Normalized against the full CFPB collector database, the reputation score of 54.7/100 places Premier Holdings in grade band D.

How to read a complaint count →

Complaint Summary

Total CFPB complaints

38

low-volume (CCDB)

Last 12 months

0

0.0% of all-time complaints

Falling ↓

States active

15

regional footprint

Timely response rate

92%

good band

Reputation grade

D

54.7/100 composite

How does Premier Holdings's reputation rank nationally?

Reputation score vs. every graded collector

PlainCollector composite reputation score (0–100, higher = cleaner CFPB record)

55 Bottom 24% higher than 24% of 5,283 graded collectors

0–10: 0 graded collectors (0%). Below this entry. 10–20: 3 graded collectors (0%). Below this entry. 20–30: 29 graded collectors (1%). Below this entry. 30–40: 160 graded collectors (3%). Below this entry. 40–50: 583 graded collectors (11%). Below this entry. 50–60: 1,469 graded collectors (28%). This entry sits in this band. 60–70: 1,364 graded collectors (26%). Above this entry. 70–80: 871 graded collectors (16%). Above this entry. 80–90: 660 graded collectors (12%). Above this entry. 90–100: 144 graded collectors (3%). Above this entry. This collector 0 100 every graded collector, bucketed by value

Each bar is a band; taller bars hold more graded collectors. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count, share, and where it sits relative to this entry.

Source PlainCollector composite of CFPB Consumer Complaint Database · 2013–2026

Response-quality profile

Premier Holdings versus the debt-collection vertical average.

Timely response within SLA 92.1%
Vertical avg

CFPB requires companies to respond within 15 days for most complaints; 60 days for credit-reporting.

State coverage breadth 26.8%

Share of US states + territories with at least one filed complaint against this collector.

How does Premier Holdings compare to its peers?

How does Premier Holdings compare? Versus a similar-volume peer and the national average, drawn from 10 collectors with a comparable complaint count
Premier Holdings National average
Complaints (last 12 mo)lower is better
0
1
268
Timely-response ratehigher is better
92%
65%
91%
Consumer-dispute ratelower is better
0%
27%
19%

Source: CFPB Consumer Complaint Database.

Complaint Trend (24 months)

2019-05 2026-02

Issue Detail Breakdown

Issue Sub-Issue Complaints
Took or threatened to take negative or legal action - 21
False statements or representation - 7
Attempts to collect debt not owed - 5
Communication tactics - 3
Written notification about debt - 1
Threatened to contact someone or share information improperly - 1

Where do complaints against Premier Holdings come from?

Premier Holdings's own per-state count, not a national baseline.

Top states by complaints against Premier Holdings

Across 15 states with at least one filing

complaints
Source CFPB Consumer Complaint Database

What to do if Premier Holdings contacts you

A grade of D signals how Premier Holdings's CFPB record compares to peers, here is how to act on it.

  • Demand written debt validation within 30 days of first contact, collectors must prove the debt is yours. Validation letter
  • Confirm the caller is really Premier Holdings and not an impostor before paying anything. Verify a collector
  • Know your FDCPA rights, you can stop calls and report harassment. Your rights
  • See how Premier Holdings ranks against every other collector by complaint record. Browse rankings

Complaint counts and grades reflect the public CFPB record, not a regulator's finding of wrongdoing or legal advice. For your specific situation, consult a licensed attorney.

Frequently Asked Questions

What is the most common complaint against Premier Holdings? ▼

The most common issue consumers report about Premier Holdings is "Took or threatened to take negative or legal action", specifically "Threatened to sue you for very old debt". This is based on 38 complaints filed with the CFPB.

Are complaints against Premier Holdings increasing or decreasing? ▼

Complaints against Premier Holdings are falling. The company received 0 complaints in the last 12 months, showing improvement over prior periods.

What is Premier Holdings's reputation grade? ▼

Premier Holdings has a reputation grade of D (score: 54.7/100), PlainCollector's composite letter grade blending complaint volume, response timeliness, dispute rate, and complaint trend.

Does Premier Holdings respond to consumer complaints? ▼

Premier Holdings has a 92% timely response rate to CFPB complaints.

In how many states does Premier Holdings operate? ▼

Premier Holdings has received CFPB complaints from consumers in 15 states, with the most complaints from Florida (8 complaints).

Data sourced from the CFPB Consumer Complaint Database. See our methodology for details. Retrieved and formatted by PlainCollector Editorial

Every figure on PlainCollector is rendered directly from federal source data, no number is typed in by an editor. This page draws directly on federal source data, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.